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Crowne Plaza Syracuse
3 stars

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000
From
$116
Cheapest

rate per night

6.7
Okay

based on 545 reviews

Crowne Plaza Syracuse
Sun 5/5
-
Mon 5/6
Room type
Provider
Nightly total
Standard room
King room
Double room

About Crowne Plaza Syracuse

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Airport shuttle for free

The Crowne Plaza Syracuse is an upscale option for those who are looking for a place to stay in the area. The hotel features 279 rooms, which includes three luxury suites. The property can be a stellar choice for those who are traveling on business, as well as those who are traveling for pleasure. The location of the hotel is another nice feature, making it easy to get around the city.

The rooms at the property have some quality amenities that help to make the guests feel right at home. Travelers can expect premium bedding, along with a workspace in the rooms. The desks feature ergonomic chairs, as well. The rooms have flat-screen TVs, room service, air conditioning, a coffee and tea maker, a private bathroom with a shower and tub combination, and daily housekeeping. Hypoallergenic bedding is available if needed. ADA compliant rooms are available, as well.

The hotel services and amenities are just as impressive as the features found in the rooms. Guests will find a library lounge, meeting and event space, an executive lounge, a complimentary fitness center, and concierge services. Same day dry cleaning and laundry are available during the workdays. Guests can dine on-site at Redfield’s Restaurant.

Travelers at the hotel will be close to parks, places of business, and they will be close to the 81, which can help them quickly get to other areas they may need to visit. The property is also close to some great places to dine, such as Strong Heart’s Café, Franco’s Pizzeria & Deli, and Funk ‘n Waffles.

Photos of Crowne Plaza Syracuse

Latest deals for Crowne Plaza Syracuse

Sun 5/5
Mon 5/6
King room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
Standard room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Crowne Plaza Syracuse

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free airport shuttle
  • Shuttle service (free)
  • Business center

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Upper floors accessible by elevator

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness center

Reviews of Crowne Plaza Syracuse

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

6.7
OkayBased on 545 verified guest reviews
6.7Families
6.9Couples
6.8Friends
6.0Solo

Pros +
Cons -

Traveler type:
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A
2.0 Poor
My room wasn’t ready when I arrived 3 hours after check in time. It wasn’t ready until almost 9 pm when I needed to be asleep as I had to get up early the next day, and I had been traveling for days and spent $300 on the room for one night. They comped me nothing and didn’t even really apologize for the inconvenience. They knew they had a full house and could have planned better to get the rooms turned over by check in but the greedy penny pinchers at the top run a lean operation to increase profits and it makes me sick
N
8.5 Very good
Pros:The building is cylindrical, making all the rooms wedge shaped and spacious.
Cons:The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).
P
6.0 Okay
Cons:Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.
D
7.4 Good
Cons:House keeping - did not renew cin room coffee or collect used cups/glasses.
T
5.7 Fair
Pros:Clean comfortable
Cons:Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal
A
3.1 Poor
Pros:Location to restaurants and entertainment.
Cons:Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.
K
8.0 Very good
Pros:Room was neat & clean; nice linens and a huge rain shower stall. Close to SU and University Hospital.
Cons:Continental breakfast is not offered nor included in room price. Parking costs extra. In a small market like syracuse, these should be included in the room price.

Location

701 East Genesee Street, Syracuse, NY 13210

What's nearby

  • Syracuse Stage314 yd
  • Everson Museum of Art0.3 mi
  • Oncenter War Memorial Arena0.4 mi
  • Erie Canal Museum0.4 mi
  • Landmark Theatre0.5 mi
  • Clinton Square0.6 mi
  • Armory Square0.7 mi
  • Milton J. Rubenstein Museum of Science and Technology0.7 mi
  • Syracuse University0.7 mi
  • Carrier Dome0.7 mi
  • Thorndon Park1 mi
  • Carousel Mall2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Syracuse

Low season

January

High season

September

Average price (weeknight)

$184

Average price (weekend night)

$197
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 211% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Crowne Plaza Syracuse

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Crowne Plaza Syracuse

  • If you’re after a cheap room at Crowne Plaza Syracuse, then you should consider staying during the low season. The cheapest deals can generally be found in January and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Crowne Plaza Syracuse, plan to stay on a Monday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at Crowne Plaza Syracuse was booked for on KAYAK in the last 2 weeks was $137, while the most expensive was $388.
  • How long should you stay at Crowne Plaza Syracuse? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Syracuse

  • Where is Crowne Plaza Syracuse located?

    Crowne Plaza Syracuse is located at 701 East Genesee Street, 0.3 miles from the center of Syracuse. Syracuse Stage is the closest landmark to Crowne Plaza Syracuse.

  • When is check-in time and check-out time at Crowne Plaza Syracuse?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Syracuse.

  • Does Crowne Plaza Syracuse offer free Wi-Fi?

    Yes, Crowne Plaza Syracuse offers free Wi-Fi.

  • Does Crowne Plaza Syracuse offer free airport shuttle service?

    Yes, Crowne Plaza Syracuse offers free airport shuttle service.

  • How far is Crowne Plaza Syracuse from the airport?

    Crowne Plaza Syracuse is 4.8 miles from Syracuse Hancock Intl. Crowne Plaza Syracuse is 39.2 miles from Rome Griffiss Intl.

  • How does KAYAK find such great Crowne Plaza Syracuse hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Syracuse in Syracuse and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Syracuse and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Syracuse.

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Good to know

Value for money

6.6

Distance to city center

0.3 mi

Nearest Airport

Syracuse Hancock Intl

Distance to airport

4.8 mi