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Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 800 863 7818

$109+

Wed 12/7 Check in
Thu 12/8 Check out

Overall guest ratings

7.7/10 Good
Based on 791 reviews

Review highlights

  • 9.0
  • 8.3
  • 8.1
  • 3.8

Good to know

  • Good accessibility by car

Nearby

    Show all

    About

    Syracuse, NY Hotel's Location is Ideal. Thoughtfully situated in the heart of downtown, the Crowne Plaza® Syracuse hotel delivers a first-class full service travel experience. The hotel's location is near the Syracuse airport, and adjacent to Syracuse University and UpState Medical University Hospital. Patrons enjoy quick access to the Interstate I-90 and Interstate I-81 The Place to Meet for those planning events downtown or near Syracuse University, this hotel's facility offers 12,500 sq ft of flexible function space. Services like a Crowne Meetings Director and a Daily Meeting Debrief are provided to keep meetings streamlined. Guests also appreciate the easy commute to Bristol-Myers Squibb, Anheuser-Busch, National Grid and Lockheed Martin. Free shuttles from Syracuse airport prove convenient as well. Those on college visits to Syracuse University love that the hotel's property is within walking distance. After touring SU, guests can explore downtown museums like the Everson Museum of Art and Museum of Science & Technology (MOST), or attend an event at the Oncenter Complex. Hotel patrons expect superior amenities, including free Wi-Fi access, a savvy Business Center and a Fitness Center. Redfield's Restaurant and the Library Lounge offer delightful culinary creations. The Crowne Plaza Sleep Advantage® program ensures a refreshing stay. Begin planning your trip to Syracuse today!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free airport shuttle
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 791 reviews
    • 9.0 "Internet works perfectly."
    • 8.3 "Great service."
    • 8.1 "Location is great."
    • 6.4 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."

    Overall Rating

    7.9 Good
    Based on 355 reviews
    • 9.3 "Incredible bar."
    • 8.3 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said the rooms were modern."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.9 "91% criticized the small bathroom."
      1.9 "81% thought it was too noisy."

    Overall Rating

    7.3 Good
    Based on 300 reviews
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.0 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.1 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.3 "77% said rooms were small."
      4.5 "55% had problems with the shower."
      3.8 "62% thought they were poorly maintained."
      1.6 "84% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.6 "84% criticized the small bathroom."
      2.4 "76% thought it was too noisy."

    Overall Rating

    8.1 Excellent
    Based on 79 reviews
    • 9.4 "Incredible bar."
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.9 "Good location."
      8.3 "Easily accessible by car, said 83%."
    • 6.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.0 "Only 50% thought the shower was ok."
    • 3.9 "Not very comfortable."

    Overall Rating

    7.8 Good
    Based on 55 reviews
    • 8.2 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 3.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      2.2 "78% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good accessibility by car"
    data provided by TrustYou

    Recent Reviews


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