|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, No smoking, Parking (free), Restaurant, Room service|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
Good, 542 reviews across the web
|Hotel Cleanliness||98% thought |
|Service||96% found the |
|Entrance Area||87% |
|Room Cleanliness||77% said |
|Price||Price is tolerable. Only 66% of guests gave positive comments.|
|Room Maintenance||65% thought they were |
|Noise Level||66% thought it was |
|Room Size||67% said |
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Location to Syracuse University. Complimentary Shuttle Service
NothingGreat location, great rooms, great customer service - complimentary shuttle
The staff was very helpful.A great place to stay if you are going to an event at SU. The breakfast buffet was ver good.
comfortable room, nice bar/restaurant
The channel guide for the TV was not up to date
EverythingLocated in a great area... love this place!
This is our second time at the same hotel. Staff was friendly and helpful.
This time the room was very small, especially for a family of three. During our last we were given a large room with a separate living room with a very comfortable sofa bed.
The location to the Syracuse University Campus
No rollaway available for a third person in the roomNicely renovated old hotel Very nice dinning area and lobby
Staff service was exceptional,appearance & cleanliness was great. The food & service in the bar lounge was very good.
The queen room was smaller than expected & the wallpaper was starting to peal.
The hotel staff was rude, When checking in I was told I had one queen bed, when I booked it said I would have 2 double bed or 1 king they charged me more for 2 double beds and were very rude and short with me. I couldn't wait to leave the next morning!
Public spaces, elegant. pretty grand
Rooms were nice, but a bit sparce.