Overview

Genesee Grande Hotel and Suites
Best Amenities

1060 East Genesee Street, Syracuse, NY 13210, United States
+1 315 476 4212

$133+

Overall guest ratings

8.3/10 Excellent
Based on 577 reviews

Review highlights

  • 9.6
  • 9.0
  • 9.0
  • 6.2

Good to know

  • Accessible parking
  • Pleasant entrance area
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Location. This Syracuse hotel is in the University Hill neighborhood, within one mile (1.6 kilometers) of Syracuse University, the Everson Museum of Art, and the Carrier Dome.

    Hotel Features. The Genesee Grande Hotel and Suites provides a complimentary airport shuttle (advance notice is required). This Syracuse hotel has a fitness facility, a 24-hour business center, and 10 conference rooms. The Genesee Grande Hotel and Suites has a restaurant, a coffee shop and a bar/lounge. Room service is available during limited hours. This is a smoke-free property (fines may apply for violations). Wheelchair-accessible facilities and guestrooms are available. Free self parking is available.

    Guestrooms. Amenities featured in guestrooms include complimentary wireless and wired Internet access, premium bedding, hair dryers, coffee/tea makers, and flat-screen televisions.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 577 reviews
    • 9.6 "Terrific location."
      8.7 "Great parking, according to 87%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
      8.8 "Business facilities were excellent, according to 88%."
    • 8.1 "Good value."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.5 "55% thought the bathroom was big enough."
      5.0 "50% said the view was so-so."
    • 4.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 248 reviews
    • 9.6 "Terrific location."
      8.7 "Great parking, according to 87%."
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.1 "Good value."
    • 6.1 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.1 "For only 61%, the noise level was all right."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
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    Overall Rating

    7.9 Good
    Based on 230 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.7 "Great parking, according to 87%."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.3 "Good value."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
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    Overall Rating

    8.2 Excellent
    Based on 57 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.9 "Tasty food."
    • 7.9 "High value."
    • 5.6 "Rooms are ok."

    Overall Rating

    8.7 Excellent
    Based on 40 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
    • 8.2 "Vibe was good."
    • 6.3 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Pleasant entrance area"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    hotel staff very friendly
    room was small
    syracuse
    coffee bar
    fish pond
    friendly staff
    upgrade to our room
    coffee in the lobby in the morning
    coffee maker
    good at the restaurant
    queen bed
    walking distance from the university
    great location
    distance to university

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