The staff area all very very nice, they had live music in the lobby that was very good too
I reserved a room with a view to the golf course and they gave me a room looking at a roof... They also charged me for the room that I wanted plus the room they gave me
The breakfast buffet. Wide selection.
I did not like the fact they didn't disclose there hidden fees. The tile was falling off the Jacuzzi . Staff is not so friendly. Room carpets haven't been cleansed in months.
This was my 2nd time staying at the Marriott Tijuana in 2 months. The first time was 3 nights this time was 4 nights. The Priceline deal was equivalent to my first time staying there but included free wi-fi which I paid $9.00 per day on my first visit. With this deal I also had a 6th floor room with a balcony and a king sized bed vs two doubles. The staff at the Marriott Tijuana are very nice and many of the desk staff speak English. They are very good at getting to know the customers and generally remember your room number when requesting something from the front desk. On both visits I had the pleasure of dealing with Frederico who is one of the bellhops. He is awesome and has a great attitude. He also remembered me from my first visit. On my first visit parking was free but on this visit, I had to pay $1.00 per day which was okay. I appreciate having secure parking. The Marriott is located in a convenient location and I felt safe walking around the area. I will stay there again on my next visit to Tijuana in a few months.
It is very central, Part of it is very good reception.
The first thing you want in a hotel is to feel comfort and cleanliness. For even that was comfortable and room smelled awful! to the bathroom sewer smell kept me sleep. And the smell of the pillows was not good.
The room was pretty much perfect. The bed was large and comfortable, the decor was clean. There was an ample supply of towels. Rooms service was prompt. The fitness center was open 24 hours and the pool was heated.
The taxi service was contracted and thus the price was a bit higher than the other local competitors. The pool didn't have very much in terms of poolside service.
Hotel was very clean, nice rooms at a very decent price. Will stay here again on my next trip to Tijuana.
The lobby was open and clean. The room was comfortable. The bed was clean. The kids loved that they got to watch the disney channel. The bell staff was courteous and helpful. We would stay here again.
From the moment we walked in we were greated by the staff and immediately was asked if I needed help with my one piece of luggage. We were only there for one night for a concert and the best part was that we were within walking distance. The staff was very helpful and helped us with directions on how to get to the venue an even suggested a good restaurant for us to go to dinner. Overall, the hotel was very clean as well as the room and the staff was incredible! I would recommend the hotel to anyone. Thanks,
The lobby bar is filled with drunks on Saturday nights; they will sell you drinks until you pass out. The live band was so loud that at 2:30 a.m. I could still make out the words to every song and I was 2 floors away (trying to sleep). The staff refused to ask the band to lower the music telling me that it?s Saturday night and that?s the way it always is. Horrible attitude ? this hotel is way over rated, they haven?t a clue as to what international standards of customer service are. I was treated rudely when I asked that they refund me some portion of the expensive rate as I was not able to get the sleep I was paying for. They refused to refund a dime. This is a party palace ? not a hotel.
Everybody was eager to help.Good tv. best martinis ever.Wonderful rooms.
I was impressed with the quality of the hotel. I was a bit concerned about staying in Tijuana, but the hotel is located in a fairly nice part of Tijuana, which you would never know existed by passing through to Ensenada. Service was great. People were very friendly and eager to help. Beds were very comfortable. Bathrooms very nice. Big tv with American channels. Very pleased.