Mandarin Carton

Guests have consistently mentioned that the hotel is super clean, and everyone is friendly.

Some guests have expressed concerns about the parking, mentioning that it seems not to be secure 100% and lacks signals, which could lead to accidents. However, the hotel offers valet parking with a gate that closes late at night for security.

A few guests have mentioned slow and cold service at breakfast. However, others have praised the breakfast buffet, so experiences may vary.

The facility is big, with 6 floors kept pretty clean. There's a gym, a good breakfast buffet, valet parking, a security guard, and staff available 24/7. Some guests have mentioned limited hours for the jacuzzi.

While some guests have expressed concerns about the area, others have mentioned that the staff is friendly and helpful, and the hotel provides a secure and comfortable environment.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city provides a unique and enjoyable experience.

May is considered the low season, which could be a great time to visit for a quieter and more relaxed experience, as mentioned by some guests.

The hotel is conveniently located near attractions such as Tenayuca and Basílica de Santa María de Guadalupe, making it easy to explore the area.

Some guests noted that the hotel can be noisy during the day due to nearby traffic. To ensure a peaceful stay, consider requesting a room away from the main road.

Some guests were pleasantly surprised by the well-equipped rooms, which included toothbrushes, toothpaste, and other amenities. It's worth checking the room amenities before packing.

August is considered the high season, so if you prefer a livelier atmosphere and don't mind crowds, this could be the ideal time to visit.

Guests appreciated the presence of a gym that actually works and a breakfast buffet. Take advantage of these facilities during your stay.

The hotel offers airport shuttle services, making it convenient for travelers. It's worth considering this option for a hassle-free arrival and departure.

Some guests mentioned not being informed whether their booking included breakfast. It's advisable to clarify this upon check-in to avoid any confusion.

Some guests noted that the hotel is located in an area with gentleman-only bars nearby. It's important to consider this aspect, especially for solo female travelers.