35.69022
139.69439
A stay at Keio Plaza Tokyo places you in the heart of Tokyo, walking distance from Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. This 4-star hotel is within close proximity of Takashimaya Times Square and Shinjuku Isetan. Make yourself at home in one of the 1,438 air-conditioned rooms featuring refrigerators and LED television...
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A stay at Keio Plaza Tokyo places you in the heart of Tokyo, walking distance from Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. This 4-star hotel is within close proximity of Takashimaya Times Square and Shinjuku Isetan. Make yourself at home in one of the 1,438 air-conditioned rooms featuring refrigerators and LED televisions. Relax and take in city views from the privacy of your room. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations with handheld showerheads and makeup/shaving mirrors. Take advantage of recreation opportunities including a fitness facility and a seasonal outdoor pool. This hotel also features gift shops/newsstands, a hair salon, and shopping on site. Grab a bite to eat at one of the hotel's 11 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and parking (subject to charges) is available onsite.
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Amenities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Gift shop, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Airport shuttle (surcharge), Babysitting or child care, Beauty salon, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
| Keio Plaza Tokyo | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| Travelocity |
Excellent, 1,623 reviews across the web | ||
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| Room Size | 83% thought | |
| Service | 90% found the | |
| View | 96% thought the | |
| Nightlife | 85% | |
| Service | 78% thought the | |
| Internet | Internet is average. Only 50% had positive things to say about it. | |
| Hotel Building | Acceptable building. Only 65% had positive things to say about it. | |
| Price | Price is tolerable. Only 68% positive comments. | |
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Excellent 9.2,
Overall rating out of 12 
reviews
reviews
Okay 6.0
Dec 29 2012
Posted by DomoArigato
Hotel is very grand upon entry but rooms are fair at best. AVOID the south tower like the plague. it is something out of the 70's with a musky smell. I had to call down to the desk to complain in order to get switched over to the main tower which has been renovated a bit. Don't confuse internet service with wifi b/c that is not available unless you request for a wireless router which needs to be booked otherwise it runs out. We tried checking in prior to 2pm and nothing was available. Upon return @ 5pm it would appear as if the front desk had trouble locating a room. Not sure if they try to fill the south tower first but like i said, AVOID it like the plague. It is however, a convenient location but we paid 270 a night which is no where near a good value to compared to other accommodations.
Excellent 10.0
Feb 7 2011
Posted by DavidDavid
Elegant hotel, convenient for traffic and shopping, reasonable price.
Excellent 10.0
Nov 28 2010
Posted by Anonymous
Although I was unable to book a non-smoking room as I would have preferred, the one I got was at least tolerable for this non-smoker. Otherwise, my stay was very pleasant. The standard single room's decor was a bit past its best but certainly serviceable, with a most comfortable bed. I loved the amenities, especially the space-age commode and the electric kettle that supplied hot water for tea constantly. The hotel itself has numerous shops and restaurants, some of which stay open late (convenient as many Japanese establishments close early by Western standards), and is situated close to the enormous Shinjuku Station and many other shops and sites. The staff is unfailingly courteous and efficient. Definitely a five-star experience, worth every penny.
Excellent 10.0
May 29 2010
Posted by Anonymous
Hotel was clean and comfortable and the service was good.
Excellent 10.0
Mar 19 2010
Posted by Anonymous
This is my third stay at the Keio Plaza and it was just as I expected. There was excellent service from a sincere staff, and my checkin and checkout were quick and professional. It is in a good location, near Shinjuku station, and there are many places to eat in the area.
Excellent 10.0
Sep 6 2009
Posted by Anonymous
This is possible the best hotel that I have EVER stayed at any where in the world.. Service is amazing, rooms are large and prices were great. I am coming back in spring to stay here again.
Excellent 10.0
Jun 9 2009
Posted by Anonymous
The hotel was wonderful...Great rooms one of the best sevice and excellent location!! If I ever go back to Tokyo will stay there again 100%....
Good 8.0
Mar 28 2009
Posted by Anonymous
Nice hotel; Great location -- a 7 minute walk to Shinjuku Station, right across from Tokyo Metropolitan Gov't Bldg; lots of places to eat & shop nearby (there's also a subway stop right underneath the building, I think). Outside appearance & lobby looks a bit dated (late 70's/ early 80's) but well maintained & super clean. Stayed in Main Tower Deluxe Room on the 31st floor -- fantastic city view!!! (We could see the helipads on top of other buildings.) Room was a good size -- bigger than normal for Japan. Nice modern decor, nice tv, yukata, bathrobes, slippers are provided. Nice bathroom amenities. Nice deep bathtub. Staff was professional, courteous, very helpful, & spoke English well. Restaurants inside hotel are expensive/ higher end -- loads of other places to eat nearby instead. Area around hotel felt safe. Fun to walk around Shinjuku at night -- things close down around 8/9p.m though.
Good 8.0
Jul 2 2008
Posted by Anonymous
We had a relatively spacious room on the 22nd floor with a good view, we were told it was a free upgrade. Very clean, very comfortable, with good air conditioning (this is summer). The bathroom had a full-sized tub. Very elegant. The location is fairly good for us, since it's not far from Shibuya and Omotesando/Harajuku (two of our favorite shopping districts). There's a subway stop just outside the hotel. There's also a tunnel going to Shinjuku Station just outside the hotel, for longer trips. The elevators were very quick and quiet, with gentle acceleration. Our main problem with this hotel is the US$20/hour charge for Internet access, in a country where most inns and hotels have free access at computers in the lobby. There are only 3 computers in the lobby too, for a 47-floor hotel. (During business hours there are a few more computers available in the Business Center, for a slightly higher charge.) When we're away from home the Internet is the only communication we use with people ...
Excellent 10.0
Jun 15 2008
Posted by Anonymous
The Keio Plaza was all it advertised itself as. We booked the premium service on a 'special' deal and we received just that -premium service. Having a convenience store in the hotel that was open 18 hours+ a day was a bonus and the prices were excellent. Shopping & Restaurants were three minutes away . The hotel was friendly ,helpful and all major tour operators picked up from the hotel lobby. There was even a 'free' bus transfer to and from Disneyland. Would certainly return there and would recommend to anyone ,families ,business travel or like my wife ,avid shoppers . Thanks Keio for a wonderful stay Dave D
Expert Reviews
"Just outside the busy Shinjuku Station, the Keio Plaza Hotel is about as centrally located as you can get in Tokyo. The huge marble lobby lit by oversize chandeliers sets the tone: this hotel is big and grand, somewhat traditional, catering primarily to the international business traveler. Rooms are furnished in tasteful neutrals and outfitted with an array of toiletries and stocked minibars. A fitness center, 21 dining options, rooftop pool, and 45th-floor lounge round out the amenities. Insider Tip: If you'll need wi-fi during..."
read more on Travel + Leisure
"The 47-storey Keiō Plaza has a whopping 1440 rooms, and while all have excellent city views, be sure to ask for one that has been renovated. The Plaza Premier suites (from ¥43,000) have soothing olive tones, rounded lines and king-sized beds."
read more on Lonely Planet
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10
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Keio Plaza Tokyo
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