35.69022
139.69439
A stay at Keio Plaza Tokyo places you in the heart of Tokyo, walking distance from Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. This 4-star hotel is within close proximity of Takashimaya Times Square and Shinjuku Isetan. Make yourself at home in one of the 1,438 air-conditioned rooms featuring refrigerators and LED television...
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A stay at Keio Plaza Tokyo places you in the heart of Tokyo, walking distance from Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. This 4-star hotel is within close proximity of Takashimaya Times Square and Shinjuku Isetan. Make yourself at home in one of the 1,438 air-conditioned rooms featuring refrigerators and LED televisions. Relax and take in city views from the privacy of your room. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations with handheld showerheads and makeup/shaving mirrors. Take advantage of recreation opportunities including a fitness facility and a seasonal outdoor pool. This hotel also features gift shops/newsstands, a hair salon, and shopping on site. Grab a bite to eat at one of the hotel's 11 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and parking (subject to charges) is available onsite.
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Amenities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Gift shop, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Airport shuttle (surcharge), Babysitting or child care, Beauty salon, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Star Ratings
| Keio Plaza Tokyo | |
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Overall Rating - Excellent
Analyzed 2,844 reviews across the web
Also good to know about the hotel:
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Excellent 8.8 - Overall user rating out of 21
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Mediocre 3.3
Mar 26 2014
Posted by INDRAPENA
The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date. The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel. The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date. The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel. Read More |
Excellent 9.0
Jul 30 2013
Posted by Verified Hotel Guest
the bed no Excellent service. Very clean rooms, and a very classy place. Recommend this hotel for business and pleasure.the bed no Excellent service. Very clean rooms, and a very classy place. Recommend this hotel for business and pleasure. |
Excellent 10.0
Jun 15 2013
Posted by Jerry
Great breakfast and location. The staff was very courteous and polite. Great breakfast and location. The staff was very courteous and polite. |
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Good 8.0
Apr 3 2013
Posted by Verified Hotel Guest
Room size is large for Japan. Good location. Sporadic Wi-fi. The hotel turns off the main air conditioner for the rooms on cold days; it gets very stuffy.and the windows do not open. The room size in the main tower is large for Japan. It's within walking distance for the department stores, transportation lines, and restaurants. The airport limousine bus stops at the hotel. The air conditioner for the rooms are turned off during cold days so it gets really stuffy. Even on warm days the air conditioner was turned off and the windows do not open. The carpet needs to be cleaned you can see a lot of stains. Also, they don't have an ice machine on the floor.you need to call room service for ice.Room size is large for Japan. Good location. Sporadic Wi-fi. The hotel turns off the main air conditioner for the rooms on cold days; it gets very stuffy.and the windows do not open. The room size in the main tower is large for Japan. It's within walking distance for the department stores, transportation lines, and restaurants. The airport limousine bus stops at the hotel. The air conditioner for the rooms are turned off during cold days so it gets really stuffy. Even on warm days the air conditioner was turned off and the windows do not open. The carpet needs to be cleaned you can see a lot of stains. Also, they don't have an ice machine on the floor.you need to call room service for ice. |
Okay 6.0
Dec 29 2012
Posted by DomoArigato
Hotel is very grand upon entry but rooms are fair at best. AVOID the south tower like the plague. it is something out of the 70's with a musky smell. I had to call down to the desk to complain in order to get switched over to the main tower which has been renovated a bit. Don't confuse internet service with wifi b/c that is not available unless you request for a wireless router which needs to be booked otherwise it runs out. We tried checking in prior to 2pm and nothing was available. Upon return @ 5pm it would appear as if the front desk had trouble locating a room. Not sure if they try to fill the south tower first but like i said, AVOID it like the plague. It is however, a convenient location but we paid 270 a night which is no where near a good value to compared to other accommodations.
Hotel is very grand upon entry but rooms are fair at best. AVOID the south tower like the plague. it is something out of the 70's with a musky smell. I had to call down to the desk to complain in order to get switched over to the main tower which has been renovated a bit. Don't confuse internet service with wifi b/c that is not available unless you request for a wireless router which needs to be booked otherwise it runs out. We tried checking in prior to 2pm and nothing was available. Upon return @ 5pm it would appear as if the front desk had trouble locating a room. Not sure if they try to fill the south tower first but like i said, AVOID it like the plague. It is however, a convenient location but we paid 270 a night which is no where near a good value to compared to other accommodations.
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Excellent 10.0
Feb 7 2011
Posted by DavidDavid
Elegant hotel, convenient for traffic and shopping, reasonable price.
Elegant hotel, convenient for traffic and shopping, reasonable price.
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Excellent 10.0
Nov 28 2010
Posted by Anonymous
Although I was unable to book a non-smoking room as I would have preferred, the one I got was at least tolerable for this non-smoker. Otherwise, my stay was very pleasant. The standard single room's decor was a bit past its best but certainly serviceable, with a most comfortable bed. I loved the amenities, especially the space-age commode and the electric kettle that supplied hot water for tea constantly. The hotel itself has numerous shops and restaurants, some of which stay open late (convenient as many Japanese establishments close early by Western standards), and is situated close to the enormous Shinjuku Station and many other shops and sites. The staff is unfailingly courteous and efficient. Definitely a five-star experience, worth every penny.
Although I was unable to book a non-smoking room as I would have preferred, the one I got was at least tolerable for this non-smoker. Otherwise, my stay was very pleasant. The standard single room's decor was a bit past its best but certainly serviceable, with a most comfortable bed. I loved the amenities, especially the space-age commode and the electric kettle that supplied hot water for tea constantly. The hotel itself has numerous shops and restaurants, some of which stay open late (convenient as many Japanese establishments close early by Western standards), and is situated close to the enormous Shinjuku Station and many other shops and sites. The staff is unfailingly courteous and efficient. Definitely a five-star experience, worth every penny.
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Excellent 10.0
May 29 2010
Posted by Anonymous
Hotel was clean and comfortable and the service was good.
Hotel was clean and comfortable and the service was good.
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Excellent 10.0
Mar 19 2010
Posted by Anonymous
This is my third stay at the Keio Plaza and it was just as I expected. There was excellent service from a sincere staff, and my checkin and checkout were quick and professional. It is in a good location, near Shinjuku station, and there are many places to eat in the area.
This is my third stay at the Keio Plaza and it was just as I expected. There was excellent service from a sincere staff, and my checkin and checkout were quick and professional. It is in a good location, near Shinjuku station, and there are many places to eat in the area.
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Other Review Providers
Expert Reviews
"Just outside the busy Shinjuku Station, the Keio Plaza Hotel is about as centrally located as you can get in Tokyo. The huge marble lobby lit by oversize chandeliers sets the tone: this hotel is big and grand, somewhat traditional, catering primarily to the international business traveler. Rooms are furnished in tasteful neutrals and outfitted with an array of toiletries and stocked minibars. A fitness center, 21 dining options, rooftop pool, and 45th-floor lounge round out the amenities. Insider Tip: If you'll need wi-fi during..."
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10
Star Rating
Hotels
Keio Plaza Tokyo
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Distance from:
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Photos
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Air-conditioned
Airport shuttle
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Golf
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