This hotel is nice but it’s outdated and for old people.
4 stars
Keio Plaza Hotel Tokyo
Photos of Keio Plaza Hotel Tokyo
Overview
Part of Tokyo’s Skyscraper District, the Keio Plaza Hotel Tokyo is an ideal choice for the business as well as the leisure traveler. Guests of this stunning hotel are five minutes from the Nishi-Shinjuku Station, Takashimaya Times Square, and the Tokyo Metropolitan Government Building. The Tokyo Haneda International Airport is less than 11 miles from the front door, and such popular attractions as Shinjuku Gyoen National Garden, Meiji Jingu Shrine, the Nezu Museum, Tokyo Tower and the Japan Imperial Palace, and more.
In addition to the hotel’s downtown location, making it convenient to almost every part of the city, the amenities available are also appealing and a great part of the experience. There is a modern fitness center, as well as a large outdoor pool area. The hotel also has full business services, a convenience store for sundries and other items, a karaoke room, as well as different lounges and eateries. These include the amazing Sky Lounge on the 45th floor, as well as a sake bar. There are free shuttles to Tokyo Disney, too.
The rooms are a good match to the high quality of the amenities and setting and vary widely from superior rooms and suites to standard rooms. All feature large and luxurious baths with signature toiletries, premium linens and robes, in-room breakfast, free Wi-Fi, entertainment systems, sitting rooms, and amazing views.
Ideal for all paying a visit to the city, the Keio Plaza Hotel Tokyo offers a premium downtown setting, an astonishing list of guest services and amenities, and remarkably comfortable rooms.
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*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Keio Plaza Hotel Tokyo
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service
Pool and spa
- Pool
- Massage
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Keio Plaza Hotel Tokyo
8.8
Very good
4947 verified ratings
Wonderful
2804
Very good
927
Good
626
Okay
265
Fair
155
Mediocre
84
Poor
86
Summary of reviews
Guests say
Guests appreciate the great location of Keio Plaza Hotel, especially its proximity to Shinjuku and the convenience of shuttle services to Disney Resort. However, many reviews highlight issues with the service, particularly at the front desk, where staff are described as unfriendly and lacking in English skills. Cleanliness is a mixed bag, with some guests noting that while the rooms are spacious, the bathrooms could use some updates. Overall, the hotel is seen as a decent option for travelers looking for accessibility and convenience, but improvements in service are necessary.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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8.7 out of 10
1404 reviews
9 out of 10
759 reviews
8.6 out of 10
29 reviews
8.1 out of 10
3 reviews
8 out of 10
7 reviews
All reviews
The hotel is big but in a perfect location near the Shinjuku train station. A plus is there are a lot of food options around. Another positive is the airport shuttle drops off and picks up there. The negative: Since it's a big hotel it doesn't have a lot of personality, but it was comfortable, clean, and the staff was pleasant. We were given a smoking room because no non-smoking rooms were availab...
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Very nice hotel and close to everything. Highly recommended for future travelers to Japan.
Pros (+) The location was amazing but that's about it
Cons (-) Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing
Pros (+) Close to Shinjuku station. Fun restaurants nearby.
Cons (-) Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.
Pros (+) Breakfast options are good.
Cons (-) The South wing room bathroom had a slight sewer odor at times.
Pros (+) Location
Cons (-) The room and the hotel are not so modern
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Keio Plaza Hotel Tokyo?
Some guests have mentioned that the beds were too hard, while others found them comfortable and spacious, especially the king size beds.
Is parking available at Keio Plaza Hotel Tokyo?
Yes, the hotel offers parking and an airport shuttle service for added convenience.
What can I expect from the food quality at Keio Plaza Hotel Tokyo?
Guests have praised the excellent room service and the variety of amenities available, including a convenience store with a good selection of essentials, food, and snacks.
How is the cleanliness at Keio Plaza Hotel Tokyo?
While some guests had initial concerns about cleanliness, others have mentioned that the rooms are clean and spacious, with amenities completed daily.
What is the best time to visit Keio Plaza Hotel Tokyo?
The high season is in November, offering a great opportunity to experience the hotel's outstanding facilities and convenient location in the heart of Tokyo.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Airport Shuttle
The hotel offers free shuttles to Tokyo Disney, making it convenient for guests planning to visit the theme park.
Consider the South Building
Some guests noted that rooms in the South Building were cleaner and more spacious compared to the Main Building, providing a better overall experience.
Explore Nearby Attractions
The hotel's convenient location near Shinjuku Station and its proximity to various tourist destinations make it an ideal base for sightseeing and exploring the city.
Be Mindful of Room Selection
While some guests found the rooms spacious and comfortable, others mentioned that the beds were too hard. It's advisable to check room options and consider personal preferences before booking.
Enjoy the Hotel's Dining Options
Guests appreciated the variety of dining options available within the hotel and the nearby area, providing convenience and choice for meals.
Utilize the Airport Limousine Service
The airport limousine bus stops at the hotel, offering a convenient transportation option for guests arriving or departing from the airport.
Plan for Midday Rest
The hotel's location and staff service make it a good choice for midday rest and early nights, especially for those seeking a quieter area in Shinjuku.
Check for Seasonal Displays
Some guests enjoyed special displays in the hotel, such as the Girls' Day display, adding an extra touch to their stay. It's worth inquiring about any ongoing special displays or events during the visit.
Be Aware of Language Barriers
Some guests experienced challenges with staff attitudes and language barriers. It may be helpful to set expectations and communicate preferences clearly during interactions with the hotel staff.
Location
2-2-1 Nishi-Shinjuku, Tokyo 160-8330
What's nearby
- Harajuku1.5 mi
- Central Tokyo2.2 mi
- Roppongi Hills2.7 mi
- Roppongi2.8 mi
- Roppongi Hills Mori Tower2.8 mi
- Nippon Budokan3.1 mi
- Kokyo3.3 mi
- Tokyo Dome3.4 mi
- Tokyo Tower3.6 mi
- Shinbashi3.8 mi
- Tokyo Electric Power Company3.8 mi
- Shiodome4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Keio Plaza Hotel Tokyo
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $321 |
Average price (weekend night) | $398 |
When to book a room at Keio Plaza Hotel Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Keio Plaza Hotel Tokyo
FAQs when booking at Keio Plaza Hotel Tokyo
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Value for money | 8.2 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 10.9 mi |
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