With a stay at Phoenix Park Hotel, you'll be centrally located in Washington, steps from National Postal Museum and Columbus Memorial Fountain. This romantic hotel is close to United States Capitol and Ford's Theater.
Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include gift shops/newsstands and wedding services.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out.
The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.
The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.
Close to Union station. Close to bus stops
NO Microwave; No small fridge
The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.
When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.
I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!
The location, the historic building and furnishings, and the connected Irish Pub in the building. Fantastic location!
The amenities were bare bones. No frig in room, no comp breakfast or wine hour. Only one set of small bathroom toiletries. Room was dusty. Only one elevator working (under construction). Could offer coffee or iced tea or lemonade in lobby.
The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.
Restaurant staff were poor. I sat for 10 minutes at the restaurant outside on the patio. Several waiters came by. No one would wait on me and it wasnt busy. I left.
Perfect location for us. We loved the gracefully aged quality. The room was home like!!
•comfortable bed. •great staff •great location
•hard to regulate room temperature.. •no full length mirror .small window with no view (brick wall literally) •small room.
close to the capitol and meeting locations
Staff was very friendly and helpful. The facility has style and character. It is conveniently located. Great Pub.
I've stayed here numerous times. Small rooms but excellent location. Staff is always friendly.
Great walking distance to all.
The rooms were a bit small.
Very friendly staff. I was able to check in very early and they even upgraded our room. Location was perfect. Very clean. And the Dubliner Restaurant was very good as well. If I return to DC, I will stay here again.
The check in procedure was extremely slow and there is nothing more irritating than waiting forever just to get a key, especially when the room has already been booked and paid. I booked 2 rooms, but they only had me reserved for one room. Instead of fixing the problem for me or believing me that I really had booked and paid for 2 rooms on kayak, they had me and my parents stand around for about 20min while they searched through the computer looking for the reservation. Finally, they were able to find my kayak reservation, which did in fact include 2 rooms.
Conveniently located, clean, comfortable with friendly and helpful staff.
Historic hotel, great location close to Capitol and Union Station. Be ready for a small room - but who spends a lot of time in a DC hotel room anyway?
Staff was super friendly, went above and beyond. Highly recommend.
I loved everything about it.
Easy walk from Metro (Union Station stop) Affordable compared to other hotels in the area. Very nice/comfy bedding. Good for business and walking distance to capital and senate office buildings. If you have a conference at the Hyatt and need a more affordable option this is it. Ask for upper floor room as noise from the Dubliner sometimes drifts upward. Room sevice was good -- and affordable by room service standards. Typical older hotel in the city -- if you want an updated, modern place, this is not it.