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Phoenix Park Hotel

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Top Boutique Hotel

520 North Capitol Street Northwest, Washington, DC 20001, United States

+1 202 638 6900

$167+

Phoenix Park Hotel

Overview
Reviews
Photos
Map

Phoenix Park Hotel - Washington - Building

Provided by Hotels.com

Phoenix Park Hotel - Washington - Bedroom

Provided by Hotels.com

Phoenix Park Hotel - Washington - Bar

Provided by Hotels.com

Overall guest ratings

8.6/10 Excellent

Based on 1332 reviews

Review highlights

Bar and Beverages

9.5
Location

9.5
Comfort

5.0
Wellness Area

2.9

Good to know

Friendly service
Wonderful sightseeing
Train station is close

Nearby

About

AN HISTORIC HOTEL IN WASHINGTON, DC WITH THE URBAN FEEL OF A DUBLIN TOWNHOUSE Experience a crisp, contemporary design within our classic 1922 era building developed by famed Washington developer Harry Wardman. Located in the heart of Capitol Hill, our distinctive lobby interior combines classic features and a stylish contemporary dcor and our guest rooms feature marble bathrooms and a crisp modern design. Explore all that Capitol Hill has to offer as our hotel is centrally located just one block from Union Station and within walking distance to many Washington, DC attractions including the U.S. Capitol, Smithsonian National Air and Space Museum, Smithsonian Castle, Washington Monument and many more along the National Mall. In true Irish Tradition, we wish all our guests - Cad Mile Filte A Hundred Thousand Welcomes! Our Fitness Center will be undergoing renovation in August during which we will have a temporary Exercise Room set up for our guests.

iHotelier/iStay

Amenities

Parking
Fitness center
Free Wi-Fi
Facilities for Disabled Guests
ATM on-site
Business center
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Storage available
Concierge service
Laundry facilities
Express check out
Pets not allowed
Wedding services

Guest Reviews

All Reviews

Couples

Families

Business

Solo

Overall Rating

8.6 Excellent

Based on 1,332 reviews

Bar and Beverages

9.5

Location

9.5

Service

9.2

Vibe

8.9

Food

8.5

WiFi

7.2

Room

6.3

Breakfast

5.1

Comfort

5.0

Wellness Area

2.9

Overall Rating

9.0 Excellent

Based on 586 reviews

Bar and Beverages

9.6

Location

9.4

Service

9.1

Vibe

8.8

Food

8.5

Room

5.9

Comfort

4.7

Overall Rating

8.7 Excellent

Based on 386 reviews

Location

9.6

Service

9.1

Vibe

8.6

Room

6.1

Comfort

4.6

Overall Rating

8.5 Excellent

Based on 213 reviews

Location

9.5

Service

9.2

Vibe

9.1

Room

5.7

Comfort

4.5

Overall Rating

8.1 Excellent

Based on 146 reviews

Location

9.3

Service

9.1

Vibe

8.7

Room

6.4

Comfort

4.9

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

short walk

staff was friendly

small room

great location

street from union

irish pub

close to union station

train station

popular sites

beautiful hotel

conveniently located

near union

location block

close to the train

visit dc

wonderful staff

capital building

9.7

Very good

Pros: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!

Reviewed Jul 2015

review from
10.0

The Phoenix has it all!

Pros: The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!

Cons: The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.

Reviewed Jun 2016

review from
6.5

Pros: Close to Union station. Close to bus stops

Cons: NO Microwave; No small fridge

Reviewed Aug 2015

review from
10.0

Last minute trip to D.C.

Pros: Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more

Cons: No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge

Reviewed May 2017

review from
6.2

Ok, a bit dusty and bare bones amenities

Pros: The location, the historic building and furnishings, and the connected Irish Pub in the building. Fantastic location!

Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. Only one set of small bathroom toiletries. Room was dusty. Only one elevator working (under construction). Could offer coffee or iced tea or lemonade in lobby.

Reviewed Jul 2015

review from
6.5

Overcharged

Pros: The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.

Cons: When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.

Reviewed Aug 2015

review from
8.0

Good stay overall

Pros: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.

Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.

Reviewed Sep 2015

review from
7.1

Pros: Location, the staff is friendly

Cons: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.

Reviewed Feb 2017

review from
8.0

Pros: The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous.

Cons: Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.

Reviewed Apr 2016

review from
9.4

Very clean

Pros: My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return.

Cons: Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.

Reviewed Jun 2016

review from
9.7

Comfortable Place to Stay

Pros: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.

Cons: Nothing - good place to stay.

Reviewed Nov 2015

review from
10.0

Great location

Pros: Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.

Cons: Only thing missing was coffee maker in the room.

Reviewed May 2016

review from

9.7

Very good

Pros: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!

Reviewed Jul 2015

review from
10.0

The Phoenix has it all!

Pros: The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!

Cons: The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.

Reviewed Jun 2016

review from
10.0

Last minute trip to D.C.

Pros: Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more

Cons: No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge

Reviewed May 2017

review from
9.4

Very clean

Pros: My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return.

Cons: Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.

Reviewed Jun 2016

review from
9.7

Comfortable Place to Stay

Pros: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.

Cons: Nothing - good place to stay.

Reviewed Nov 2015

review from
10.0

Great location

Pros: Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.

Cons: Only thing missing was coffee maker in the room.

Reviewed May 2016

review from

8.0

Good stay overall

Pros: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.

Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.

Reviewed Sep 2015

review from
7.1

Pros: Location, the staff is friendly

Cons: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.

Reviewed Feb 2017

review from
8.0

Pros: The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous.

Cons: Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.

Reviewed Apr 2016

review from

6.5

Pros: Close to Union station. Close to bus stops

Cons: NO Microwave; No small fridge

Reviewed Aug 2015

review from
6.2

Ok, a bit dusty and bare bones amenities

Pros: The location, the historic building and furnishings, and the connected Irish Pub in the building. Fantastic location!

Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. Only one set of small bathroom toiletries. Room was dusty. Only one elevator working (under construction). Could offer coffee or iced tea or lemonade in lobby.

Reviewed Jul 2015

review from
6.5

Overcharged

Pros: The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.

Cons: When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.

Reviewed Aug 2015

review from

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