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Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a not a great airport.

Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a hell hole of an airport. It is the new LaGuardia. Everything Cobbled together. Security gates closed. Terri directional signage

I used to fly SWA all the time. I know the crew has their little acts that are often fun, and entertaining. On this flight one of the crew was just not nice. Very surprising.

I will be flying again Southwest Airlines. Friendly crew, comfortable and affordable.

The plane arrived 25 minutes late, and the Wi-Fi was slower than it usually is.

Forget beverage, they didn't even have water for half the passangers?

Can not wait for seating change to reduce the amount of pre boards - it’s disheartening the abuse. And then then deplaning

Pretty standard flight. We left late, but arrived early. The wifi entertainment is always nice. The free snacks and beverages are simple, but appreciated. I'm tall and the seats are an issue. I can deal with a short flight, but any longer, I have to find another airline where I know beforehand I have extra legroom.

The crew was nice. Boarding sucked. Instead of loading from the back to the front people just sat wherever and you had to wait for them to move to get to a seat. And the flight was 25 minutes delayed.

I boarded last because of my boarding assignment and was given a middle seat at the back of the plane. I’m 6”1” so it was really tight. I wish I just had a seat assignment instead of a general boarding group. My bag was way at the front and my seat at the back. Was never offered a beverage and had no room to move.

The lateness of the pilots was incredibly disruptive, and we still didn’t take Off very quickly after they arrive

On this flight, seemed like attendants just went up and down isle collecting garbage and recycling. I must have heard it 10 times, which was annoying. Serving a snack/beverage was appreciated. Collect rubbish twice, not 10 times, chanting up/down isle calling out "garbage....recycling......garbage.......recycling........." etc. All else was fine.

I described the issue I had with getting to the flight in my previous comments.

Cathay Pacific is an excellent, well-maintained airline. While I too would love to fly first, or business class, I did not. I actually had the dreaded middle seat in the middle row, and yet, since I am an inquisitive traveler, I introduced myself to my row mates and had nice chats with both until lights out. Pro tip: Bring a donut travel pillow no matter where your seat is! The flight was smooth, the restrooms clean and the staff courteous and efficient. I gave the comfort level a 4 because of the reasons listed above. The airline meals... let's face it ... it's airplane food but CP does a good job in making it as edible as possible.

I was not able to figure out how to get the entertainment. But the flight was smooth and quick.

Always delayed, inadequate availability of room for baggage but the crew were good & approachable.

Lots of turbulence in last 45 minutes, but captain kept us very well informed, which was a big help to a nervous flyer.

I never received a full itinerary of my round trip. I only received the outgoing flight on Sun Country to Baltimore. Throughout my stay in the Baltimore area I kept checking for the information on my return trip to Portland, I didn't receive it in timely manner, so I booked another flight. I received the return flight information on the Alaska flight booked via your sight upon returning to my home in Oregon. The cost of my ticket on Price line was $247.27. The flight was Alaska Airline Flight 9. The confirmation number is YWHLPB. Please be advised I purchased Insurance for this flight. The reference number is UVCV4-X4TK9-INS. I respectfully request a refund for the bookings on, AS 507 and AS 1121.The confirmation number is 72058793562147. Thank you for assistance in correcting this matter.

The flight attendants are very friendly and courteous. Excellent service.

This was not an Alaska Airlines flight, it was American Airlines flight operated by SkyWest. The aircraft was narrow body ERJ175. But it is a modern regional jet and relatively comfortable.

The WiFi has been awful on my last few Delta Air Lines flights.

Only one side of the heafphone jack work. Crew was friendly and helpful.

Coach seating is debilitating, neither my husband or I can walk the following day

Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.

Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.

They separated our seats and moved us to the back of the plane. Hundreds of dollars and thousands of miles used and this was my platinum member experience.

Since it wasn’t a Delta flight, I was not able to sit with my group and there was no entertainment.

New boarding doesn't make sense. Filling front first is slow.

Three adults, three children. They did not give us seats together. Two seats together, in row 23, one in 13, one in 14, one in 10, and one in 17. When we got on the plane, the crew tried to ask people to move but basically threw up their hands. One person moved so we had two pairs of seats together. The 1.5 year old sat on a parent's lap (despite having paid for his own seat).

Flight was changed from departing from Boston to departing from Detroit.

Smooth boarding and friendly crew. Unfortunately as soon as we boarded the unit that provides air circulation failed. The pilot informed us and requested maintenance technicians to check it out. The plane became uncomfortably warm without any fresh air coming in. Plus the repair delayed our departure. I am glad the maintenance crew were able to fix the problem. I also was without use of my tv monitor for the first 1/3rd of the trip.

Communication with the customer and stay is important. Staff off with a minor inconvenience but it worked out of course. Also this was a very old Mint Class plane. They snuck this one in on us. The updated aircraft are much better.

The flight itself was fine, but the boarding process was extremely frustrating. There is no one scanning boarding passes - passengers just scan themselves and enter the jetway. By the time my husband and I got on the plane and were halfway to our seats they determined there were too many bags on the plane and everything at that point needed to be checked. This created a lot of unnecessary chaos. They should have alerted people before getting on the plane that they would need to start checking bags instead of waiting until people were already on the plane.

The best flight I’ve had in a while. The plane was like 25% capacity, if that. Smoothest boarding and deplaning process I’ve ever experienced. Wish all flights were this smooth.

Did not enjoy this flight at all. All of my coworkers flew delta and I chose JetBlue because I really value how simple the WiFi and entertainment is and this flight I didn’t get either. Crew staff was unsympathetic to my system not working, everyone I asked for help with was extremely bothered by my request for help.

In flight on demand didn't work at our seats. Only a single beverage/snack run.

Little snafu at boarding. Staff communicated with gate poorly. Flight attendant was rude making disembark early. This was an older mint class. Needs an overhaul for sure. Food was good. The male flight attendant was really nice.

My encounter with the entertainment services provided on board was moderate; the functionality of the Wi-Fi connection was either sluggish or nonoperational, while the display screens were antiquated and suffered from poor visibility. On the positive side, the cabin exuded a sense of expansiveness, and the crew exhibited amiable and accommodating behavior throughout the journey.

Everything was great except for some reason crew and ground crew could not figure out how to deal with an electric wheelchair and it delayed us 20-30mins. Was pretty frustrating for passengers and the captain.

Like the space, did not like the snack options, there was no power outlet in seats, no entertainment, no flyfi.

The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.

Not enough room between rows and food was gross. $160 baggage charge?! Never again.

This was a 5 hour flight with no entertainment and with a snack being provided (pretzels and fruit bar), which are both high in carbs and sugar. Nuts would have been a better choice.

Never nice, United Express partners always do an amazing job.

Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!

Connection coordination with Star Alliance partner could be better. Lots of check in setup was not interlinked between operators.

Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.

Good plane, crew, and flight. Boarding was a bit chaotic. Bathrooms were unacceptable. United DESPERATELY needs a new terminal at IAD.

Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.

Delayed by 2.5hrs any longer and they would’ve had to honour their own policy for breaking their own rules and regs. Not cool, especially when I have an infant child that needs to stay on a routine and they get schedules.