Norse Atlantic is the worst airline I’ve ever traveled with, and i travel a lot. First, they made me check my carry on duffle (never had a problem before) because my backpack they said “isn’t a personal item”. It fits under the seat so yes it is a personal item. $125€ for the duffle and $125€ for my wife’s checked bag, $250€ for two bags, RIPOFF! Once on the flight we got delayed 45mins because the attendants/airline were giving a handicap gentleman a hard time about his scooter which they had already given him permission to bring on board. He also stated he’s never had this problem, & after a lengthy discussion they finally realized they were wrong since it wasn’t ion battery operated and he had all the paperwork. Eventually they allowed him to stow it above his seat which they watched his wife struggle with for over a minute before they helped her. Also, Make sure you purchase food in advance! This airline is EVERYTHING for purchase, from WATER to SNACKS to BLANKETS. Yes, WATER. International flight and not a single thing free. People were literally lining up to the bathroom with empty water bottles to fill up in the sink. The Aircraft was criminally FREEZING as if they intentionally jacked up the air so people would buy $7€ blankets. People were changing into layers in the bathroom & bringing down their carry-ons so they could find layers in their suitcases. Those that didn’t have layers in their bag or had to check their bags had to endure an 8.5hr torture session from Rome to JFK. Add all that to the ridiculous timing of turning on the lights (red eye) so they could come down the aisle with duty “free” options for purchase. A hot topic between passengers while waiting to deboard/get through customs. I wouldn’t fly Norse Atlantic Airways again if they paid me.