Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
At 15 mins after takeoff captain inform plane needs to return to Medellin because a technical situation. The change flight to next day directly to Puerto Rico. They'll pay for hotel (a specific one), dinner, next day breakfast and transfers from and to airport. But when get to the hotel, hotel administration informs they don't have rooms available and that they did not confirm 'anything' to the airline. We wait until night, and nothing happens. My group of four stay in a hotel nearby and pay for it. Next day during check-in we explain to de counter employees all details and they call and make 'some things' and pay us hotel and dinner expenses. This employees are super heroes for us. Airline keeps us waiting for hours to resolve the situation. They could tell us, right away, that we select any hotel, pay for it and bring receipts next morning.
At 15 mins after takeoff captain inform plane needs to return to Medellin because a technical situation. The change flight to next day directly to Puerto Rico. They'll pay for hotel (a specific one), dinner, next day breakfast and transfers from and to airport. But when get to the hotel, hotel administration informs they don't have rooms available and that they did not confirm 'anything' to the airline. We wait until night, and nothing happens. My group of four stay in a hotel nearby and pay for it. Next day during check-in we explain to de counter employees all details and they call and make 'some things' and pay us hotel and dinner expenses. This employees are super heroes for us. Airline keeps us waiting for hours to resolve the situation. They could tell us, right away, that we select any hotel, pay for it and bring receipts next morning.
Everything was good. But this airline doesn't give ANY food. You have to pay for everything, including water.
I had a 7 hour flight from New York JFK to San Jose Costa Rica. There was no in seat entertainment, no seat recline and poor leg room. Nor did Avianca hand out water. Extremly dissapointed. Had I known this before i purchased my ticket. I would have never booked. Buyer beware!
Sería bueno informar que el vuelo es de bajo costo y saber que hay que pagar a bordo para conseguir algo de comida.
First of all, we bought a non-stop trip and in writing it indicated a direct flight to Miami. We did not only stopped in Nicaragua, but were force to disembark and were processed again through security as delinquents just to get back to the same plane. We're American citizens and Nicaragua is a communist country and an enemy of the US. We were therefore kidnapped by illegally and unnecessarily disembarked. We were overcharged $190 for the luggage that went into the cargo area, though we had already paid for a round trip. We didn't buy food on the way back, because you charge even for coffee, imagine if we had asked for water. No internet. We didn't watch entertainment.
We have to pay extra to check in this have to be free
The worst experience I could have. They are not efficient
Half of the computers to print bags labels weren't working Not enough people to check bags I missed my flight
Everything was good except the seat that it doesn't recline and wasn't uncomfortable to seat straight all flight it should at least recline a little bit.
Tuvimos una hora de retraso en la salida de Madrid
The flight was delayed almost 2 hours. Bad customer service etc. I will never fly Luthansa. Ever!!!
On time take off…US cabins look tired and need of refresh!
Fine. Though no food or entertainment so the survey needs to be updated with those options.
Backpack should NOT allowed put in the flight bin , only put it under the seat. I can't find space put my carry on luggage!!! and I pay for it ! that was very bad experience
Fantastic. Smooth boarding with an infant. Never experienced it with any other carriers.
This was a flight operated by Lufthansa. See me prior comments, which were meant for this experience. The CSA, Ashley, should be reprimanded if not fired for incompetence, being rude, and very, very slow. She was whispering to other CSAs, blaming my flight change on others, unable to give me a seat assignment, telling me could not help without offering any advice (I travel 200,000 miles a year and am a consultant to the airlines, so I know how this gets done PRETTY DAMN WELL). Then, she gave me literally the worst seat on the airline (yes, there were other seats open) - the one right next to the bathroom that was so bad the other PAX next to me left to move to another seat. My seat kept getting rammed (3x) by the crew with their carts (no turbulence to speak of), other passengers grabbing the seat to get in or out of the bathroom, and listening to the bathroom flush all night.
This was a Lufthansa flight, not United. The CSA at the counter, Ashley, was not only incompetent, but quite rude. Me and two other PAX waited over 7 minutes standing in front of her and another CSA and they ignored us. We joked that we must have accidently taken invisibility pills. She could have at least said "I'll be with you in a moment, I'm currently....". I could go on about how rude she and the other CSAs were (whispering, not communicating with me, blaming the situation on others, etc.). She would not work for me. Then, she gave me literally the worst seat on the plane. the worst. My seat kept getting bumped (rammed twice by the crew with their carts and about every 5 minutes by someone using the bathroom), listening to the bathroom all night, crowded seat, etc.
My seat was broken. WiFi didn’t work. Gate crew at HOU were rude and condescending. Treated all the passengers badly. Bad experience, United.
First flight of the day… MINIMUM FUEL! 15 minute landing delay at HOU due to fog turned into a 2+ hour delay! Rather than circle, they had to divert to another city to refuel! Sat on tarmac at Austin to refuel. We ALL missed our connections! The crew, including pilots, were clueless. Crew was really a mess. At HOU, Untied employees were exceedingly rude to all. It was pitiful.
Food wasn’t very good, old business seating configuration on an old A340
Our flight was delayed 2.5 hrs due to plane being too hot! After 1.5 hrs, airline decided to use another plane but had to wait for gate, baggage transfer & beverage transfer. Anyone could tell after first half hour that another plane was required and although did not affect us many would miss connecting flights at Heathrow. I have found the stewards are not the friendliest in the industry and the food is questionable, even as I like airplane food normally, the best of the 2 flights was the yogurt & granola for breakfast.
Tray table was filthy when I sat down. I needed to have someone come clean it because there was food and stains on it WiFi didn’t work after paying for in-flight WiFi. Food was terrible and was not filling at all Chicken was rubbery Flight attendant had an attitude, interrupted me and wasn’t able to answer basic questions about the food selection such as “does the chicken have red sauce in it”. If your flight attendants are not going to know what is in the meals so we can make an educated decision based on dietary restrictions, they shouldn’t be on the plane. My 1.5 year old niece was sleeping and dropped her binkie. I went on the ground under the chairs looking for it. It was at that time that she came up to me as I’m CLEARLY on all 4s with a flashlight and said “I need to get by”. I said one moment please I’m getting something from under the seat (while my head was literally under the seat). Her reply was “no you need to move now” and proceeded to almost push me out of the way. I looked up and all I saw was her toes under my eyes. When I looked in front of me, her private parts were inches away from my face. I then made a comment “you couldn’t waited 2 seconds?” and her response was, “no I need to use the bathroom”. I understand that and would never want to be the reason someone couldn’t get to the bathroom but I was under the seat. She could’ve gone around the other way instead of harassing me, basically placing her private parts on my head and borderline pushing me out of the way. You don’t pay that much for this deplorable experience. This was by far the worst experience I have ever had on American. I will be absolutely thinking twice and thrice about flying American Airlines again. I would rather pay more to fly delta because at least I know their WiFi will work and their flight attendants won’t have a shitty attitude for no reason, nor will they act the way this woman did. Unacceptable.
Delayed almost 4 hours for a 45 minute flight with no explanation.
Terrible boarding , Business class seats are sub standard. As usual crew will miss your food too
Just get Economy Plus for international flights, so worth it the extra room, bigger seats…
The flight was great but board was a nightmare. The gate was changed 4 times during the layover period
i suspect i caught flu on this flight as i could hear someone coughing a few rows back and ended up with flu a few days later. also tiresome to have to watch movies on my device by holding up smartphone screen, would have liked to have in seat display.
Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket
The return trip was a customer service disaster. American Airlines needs an overhaul of how they treat their customers.
The flight was fine. All the delays and poor communication and customer service were the worst! We were supposed to arrive in London at 7:10 am. In stead we arrived at 1:30 pm. And now American Airlines refuses to make things right but only sent a canned apology after I contacted customer relations.
This was the return leg of my journey with Spirit Airlines. Despite its reputation, I found no issues as it got me from point A to B safely and without delay, especially with no mechanical delays, which is fantastic in my book! The staff, from ground crew to cabin crew, were all pleasant and hassle-free. The flight was smooth from takeoff to landing. I have absolutely no complaints about this no-frills airline!
I got a one-way, last-minute nonstop flight from PDX to BWI for only $125. Yes, I got nicked $79 more for a checked suitcase and $89 more for the BIG SEAT option, but it was worth it, even with $4.50 for coffee and $10 for a snack (the latter no different than any other airline). The grand total was still less flying on any other airline.
It was the worst ever, i will be filing a lawsuit to get a refund. Our flight was delayed 4 hours so we would miss our connecting flight, we were not rebooked to our destination the same day, we were not offered any options to get home on the same day despite being clear that we absolutely cannot get stranded at night due to family, we were forced to book our own flights on a different airline to get home, and spririt is refusing a refund because our flight wasn't cancelled, only delayed. oh yeah, and they lost our luggage on the first part of the trip and you cannot get a hold of customer service when anything goes wrong, on hold for 30+ minutes. and their app breaks so you can't use that either.
This recognisable no-frills airline gets me from point-A to point-B. I was able to get to Chicago without stress. The checked baggage collection and reclaim could be improved.
The crew was the best and very accommodating I know you don't offer any complimentary items but water and coffee will not break the bank !!
My flight was cancelled!!! I had to spend 200.00 on another flight!!
The whole day was a nightmare. Flight extremely late. Boarding was a mess of a nightmare.
When we landed, they kept us on the plane for almost 25 minutes. Could do better.
worst trip ever Spirit lost our Baggs which were never put on the plane in Atlanta. 24 hours ago they are telling me now that the bags are still missing.
Never been on this flight as i had missed it due to delayed connecting flight