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Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
It was good no problems made it on time for the next flight overseas!
The made us waiting and held our passports and boarding pass making us miss our flights
Not impressed. Only allowed one carry on on such a long flight.
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
Wore experience due to delay and took me 3 days to reach my destination.
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
Excellent will be flying again in May with Qatar. to Botswana.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside
Was so surprised that for a short flight we were served a sandwich lunch
In business class and attendants acted like bothering them when asking for water. Which they didn’t even offer at all during the flight.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
Some entertainment would have been appreciated on a 5 hours+ flight, the aircraft was quite old, even trays kept falling down with each minor turbulence. Meals were also bad.
It was okey overall but disappointed for the price I paid
The staff (crew) was very unprofessional They don't care about passengers' complaints and don't respond when we call them The food is very poor and the seats are old, broken and making noises The plane is generally dilapidated and needs restoration
Boarding was easy. Relatively on time. For a long flight from Montreal to Jordan should offer more water, drinks etc. Dehydration is linked to DVTs . Also some of the stewards were a bit rude but it’s ok ; maybe stress of dealing with rude people
Had a bitter experience with RJ, and had the challenge to login to account no information about what went wrong and not being able to select the food option after check-in flight they don't have any vegetarian food option on the flight, and they told us to have to select the food option before boarding :( i had the challenge of login into my account, with explaining all the details to crew members they told they don't have any vegetarian food to serve for my entire family throughout the journey and my baggage does not arrive to the destination on time. Overall its very bad experience for my entire family
This is not a Business Class equipped airplane and even the crew apologize before take over BUT BUT Air Canada charged full business class fare
Very good other than we have to wait for one crew and we’re delayed and the pilot and his co- pilot has to make a difference to be right on time arrival. Disappointed about no food service also.
Due to a strike taking place with the airline, it negatively impacted my flight in multiple ways. My flight was delayed over 2 hours and the food served was mediocre at best.
Cabin crew were great. Seats are criminal for tall people
Flight was delayed 1.5 hrs due to problem with a previous flight to mine; I was informed appropriately via Text & Email, however, website did not keep up with messages sent by nearly an hour. When checking-in warm & friendly reception at check-in desk until female Air Canada Rep noticed my flight number and instantly pivoted to a condescending & sarcastic comments about getting my bag checked in since I’m running so late; then tone instantly changed again few minutes later when she muttered, “Oh, they’ve delayed it” another sign systems & worse front line staff, not fully informed or simply not reading their flight status updates. Flight crew were very friendly & did a great job trying to make up lost time due to the delay.
The fact that I got to Toronto alive and well and safe is a huge plus. I thank the captain and crew for a safe flight The comfort of the aircraft leaves much to be desired. Human beings should not have to be that cramped and squashed on a flight that we pay a lot for and even have to pay for lousy food choices The cabin crew were pleasant and helpful Kudos to them as the flight was packed to capacity and there was a lot of work for them in a short space of time All in all a good experience, but too cramped
We had a good flight, service was good and lots of leg room. Service was good and the staff were friendly.
United force you to download their App to do the check-in.
Short flight, crew members were very nice, so much so I'll take the return flight next weekend
The trip was fine and uneventful. The seat in business class was very uncomfortable which was disappointing given the extra cost. It was spacious but it felt like I was sitting on metal bars. The food in business class wasn't very good. The flight was ahead of time, the staff was professional and courteous and our luggage arrived safely.
Checked in is easy and it was a smooth flight from LAX to Munich
It was a busy flight and all the crew were very helpful and gracious
I wish the flight attendant was a little bit kinder
I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.
Used to love Lufthansa, but Rowe are too close together in Economy and passengers are allowed to recline their seats so far back it is impossible for those behind them to even reach for carry-on essentials during flight - except for meal service when flight attendants ask for seat backs to be raised, we can’t sleep on planes so this flight was most uncomfortable ever! Rod Rose
Horrible crowding on the seats, headphones provided did not fit or work in the entertainment center, seriously the most uncomfortable flight I have taken in a LONG time. The people in front of me were literally 5 inches from my face the entire flight. Did they change their seats recently? I remember it being tight but wow this was a whole new level. Also I am a 5'3" small woman so I can't even imagine a larger person dealing with that for 11 hrs.
Seat controls of lights were broken, and only 1 of the 2 seat TVs ever worked on the long flight. On the short flight there were no USB connections, on the long one they were difficult to access. Part of my meal was frozen, though the hot portion was good.
Lufthansa fails at mentioning no luggage when booking through points. We had to pay added fees to take checked bags to Europe for 2 weeks. The staff at check in were not helpful at all. told us "if we don't like it, then book another flight". Food was bad, they ran out of half the options. Vegetarian was terrible. The flight crew was nice, and tried to make it work ok.
The accommodations are top-notch. The only negative was that both our initial flights were delayed, which caused us to miss one and almost miss the other. The staff immediately handled the missed flight and compensated us for the inconvenience.
Food could be better quality - everything else was excellent , thanks Lufthansa team . GOD bless you!!!