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My overall experience with Singapore Airlines is great. Will definitely fly Singapore airline again.

Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.

It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.

Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended

They were able to assist my elderly father and myself after not being able to check in to scoot. The counter service was phenomenal. They did what they could to get us on the next plane so we could catch our Connecting flight. Scoot closed early on us so we ended up missing our flight.

They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.

Transfer within the same terminal and lots of facilities at the airport.

We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

no issues at all... Kudos to the food. This time was really really good

It was nice to be on a legacy airline, people try at least.

I travel frequently. The flight was late again... KLM should really try and be on time

All and all pretty good. It’s crowded but that is what flying is all about. But no complaints otherwise.

The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom

one of my bags was drenched with fish smelling water and all my new clothes bought at dublin and the 23kg checked in bag were all gone waste with very pungent fish smell and also having stains

The overall flight went well and the aircrew was pleasant.

Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!

The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.

Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.

we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.

Very poor check-in experience, and flight meal service was very disappointing with no drinks service or hot meal.

Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight

Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay

I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.

Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .

we were late to get to this connecting flight and SWISS decided to wait for us . Very nice of them

SO disappointing. I spent so much money on this ticket, for them to cancel and not be able to rebook me in time. They were very unhelpful, and condescending throughout the whole Swiss airport. Will not be flying again.

The plane was so hot upon boarding. Their boarding process was so unnecessarily long. Service was subpar.

Everything from the price to online checkin and the flight being on time to the crew and food was very good. The comfort level is fine--the seats are very close to each other in Economy. But I guess you get what you pay for.

Swiss ground crew was again at its prime and although I’m United 1K (Star Alliance Gold) they created problems with my hand luggage - while other passengers were boarding with more handbags and larger hand luggages, were critical on my 2 young kids attending the lounge with me and boarding the plane with me on the priority lane.

Horrible experience. I was apparently picked at random for a security screening - that was the most demeaning experience I have had in my life with a guy poking and prodding and having me take off my shoes, move up my pants so he could swab my legs - telling me I couldn't bring more than some quantity of cookies - I had 3 boxes of cookies in my luggage. In the end he did let me keep them but that was really uncalled for. Harrassment in the name of security.

They went out of their way. It was very clean and friendly.

I was pleasantly surprised with the whole experience. Thank you

There were multiple delays and the food was poor. Better food.

Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards

On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.

We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.

Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay

Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.

It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.

Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.

The business class layout on this plane is tightly packed and atrocious with no sense of privacy.

Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞

Airmalta does not include meals in their flights and neither offers entertainment.