Find cheap flights from Zurich to District of Columbia

Cons: "horrible dry croissant for breakfast"

Pros: "The kindness of all people working on Swiss was very special"
Cons: "The food was not very special, but the chocolates were awesome"

Pros: "Mmmm"
Cons: "Superrrrrrrrrrrrrrrrr"

Pros: "The food was great and the other flight attendants were kind and understanding."
Cons: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Cons: "service was least friendly at this part of my flight"

Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Cons: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Cons: "Lost luggage’s. Delayed trip"

Pros: "Swiss is the best"

Pros: "Also poor this airline is overpriced"
Cons: "Long disorganized boarding process Old airplane"

Pros: "Courteous Service and excellent hospitality"

Pros: "Everything"
Cons: "Nothing"

Cons: "Delayed"

Pros: "Na"
Cons: "Na"

Pros: "Went great, no complains"
Cons: "HOT turkey sandwich"

Pros: "EVERYTHING'S Good to come back home"

Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Cons: "Delay and lost the luggage for the second time"

Cons: "Same comments as above."

Pros: "So far so good"
Cons: "So good"

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"

Cons: "The plane was old and the bathroom was really dirty"

Pros: "Too short to rate but good overall"
Cons: "Nothing"

Cons: "Not enough room for my knees"

Pros: "Upgraded to business, new 777 plane, good snack"
Cons: "No headphones"

Pros: "Schedule"
Cons: "Aircraft old"

Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Pros: "Easy and quick"

Pros: "Left and arrived on time"
Cons: "Seat cramped"

Pros: "most things were good"
Cons: "the passport check process in Zurich was awful!"

Pros: "Professional. On time. Attentive. Great movies. Overall great."
Cons: "Nothing"

Pros: "People were friendly."
Cons: "Boarding was little confusing"

Cons: "They will not give you seat confirmation unless you pay , very annoying"

Cons: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."

Pros: "Everything"
Cons: "Nothing"

Pros: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Cons: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."

Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"

Cons: "It was awful. I lost my seat"

Pros: "As above."
Cons: "As above."

Pros: "Great crew on this UA flight. Watched three recent (last Fall) movies)"

Pros: "Easy boarding."

Cons: "Seat problem."

Cons: "Nothing"

Pros: "Very organized"
Cons: "Very uncomfortable seating"

Pros: "On time....even a few minutes early:)"

Cons: "They didn't help me with weelqear i have to walk"

Pros: "LOVE SWISS AIR!!!!!!!"

Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."

Pros: "Friendly crew"

Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Pros: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Cons: "Nothing"

Cons: "I adore delta! Great airline, I fly delta whenever possible"

Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"

Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"

Pros: "The crewe members were great."

Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."

Cons: "The flight was delayed over two hours"

Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Pros: "Smooth flight"
Cons: "Delta’s boarding process is based on how much you paid for ticket/loyalty. It would be better for everyone if seating was done in a way that window people were seated first, then aisle."

Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."

Cons: "I’m would be much better if I can sit by my husband."

Pros: "The crew was dealing with NOVA/DC residents"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Cons: "20 minutes late"

Pros: "On time/ early arrival!"
Cons: "Most bring on 2 large carry ons slowing down boarding an de- planeing."

Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pros: "Another safe flight. Crew was very attentive."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "Nothing"
Cons: "Plane delayed 4 times for a total of 4 hours"

Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "The entertainment"
Cons: "Had to pay for bags"

Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."

Pros: "The crew was friendly, relaxed, made everything seem like a breeze"

Pros: "Kayak tells u the baggage claim and the new gAtes"

Pros: "Very professional and courteous"

Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"

Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."

Pros: "on time, clean, prompt. no problem."

Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."

Pros: "Delta fo"

Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."

Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."

Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."

Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Pros: "Smooth"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"

Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pros: "Good seats."

Cons: "Seating close and uncomfortable especially next to a big ol' boy."

Pros: "Free drinks in Comfort+"

Cons: "See above description"

Pros: "Movies"
Cons: "Sat in Delta Comfort and a loyal Delta flier, except had the bad fortune of taking off at 830 ATL time and apparently Delta doesn't find it important or a good idea to sell food after that time. The logic behind this is beyond me. I'm willing to pay $9 for a few cheese slice and crackers or a sandwich yet they don't offer anything, not even to first class which would really irritate me had I paid 1000 bucks. Ontop of that the crew which is normally excellent, was feisty and rude and wanted nothing to do with their job"

Cons: "Just the entertainment. Movies could be slightly better not a critic just a suggestion"

Pros: "It was an uneventful flight. The entertainment system worked well and food was good."
Cons: "The lights kept coming on every few minutes making sleep nearly impossible."

Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Pros: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Cons: "Controll the quantity of packages per person"

Cons: "It’s an international flight. It is what it is!"

Cons: "Seats recline too much making leg room more nonexistent than ever"

Pros: "Seat was not super comfortable."

Pros: "Very smooth flight. Everything was perfect."

Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Pros: "Crew was OK, seat was comfortable"
Cons: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Pros: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"

Pros: "Service"
Cons: "Need more water service"

Pros: "Also a lovely and comfortable flight"
Cons: "No complaints"

Pros: "The crew was very good and we were right on time."

Pros: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Pros: "Movie choices were great! The crew was very nice and accommodating."
Cons: "Uncomfortable seats, but that's a problem with every airline."

Pros: "Attitude of staff"
Cons: "Food and delay"

Pros: "Short trip"

Pros: "The food was excellent"

Cons: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."

Pros: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Cons: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."

Cons: "seating is very cramped when the plane is full"

Pros: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Cons: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Pros: "Great staff, amazing experience."
Cons: "No vegetarian food"

Pros: "Friendly and efficient staff."

Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Pros: "The crew were friendly"
Cons: "Nothing I didn't like"

Cons: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Pros: "Crew was excellent."
Cons: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"

Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."

Pros: "I just love flaying with Lufthansa Airlines"
Cons: "I find that bigger airplanes are more organized than the small ones."

Pros: "The in flight crew was great"
Cons: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."

Pros: "Short flight."
Cons: "Too many stairs, far away from the connection flight."

Pros: "Good food and movies"
Cons: "seat had problems mechanically"

Cons: "Very long delays"

Cons: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"

Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Cons: "Stoll in Germany first flight was over 1.5 hour late a I miss my original flight. I must wait now for afternoon flight and wait all day having family emergency situation."

Pros: "Clarity of informations"
Cons: "Every thing"

Pros: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Cons: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."

Pros: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Cons: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."

Pros: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Cons: "Boarding was a little chaotic. The sandwiches offered were extremely dry."

Pros: "Food and seating space much better than Delta."
Cons: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"

Pros: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"

Pros: "Comfortable and clean. Staff was kind and helpful."
Cons: "The food wasn't good. The pasta was soggy and the bread was hard and stale."

Pros: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."

Pros: "Takeoff was on time and efficient."

Pros: "leg room, entertainment, the pilot was informative throughout the flight"

Pros: "Good customer service"
Cons: "The airline lost my luggage"

Pros: "Nonstop flight."
Cons: "The seats are the most uncomfortable I've ever sat in. The food from Frankfurt to Denver was subpar. The first 2 hours were very bumpy and unusual for that part of an Europe to USA crossing. The spacing of the middle seats with the support struts having to straddle for 13 hours is too much. I could go on, but you really need to rethink the design and customer service on your long haul flights."

Cons: "Free wifi"

Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Cons: "Still don’t have my luggage yet"

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Friendly crew"
Cons: "Can’t think of anything"

Pros: "Very friendly crew and on time with no problems."

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "General flight journey"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Cons: "They left my bag off the plane. Ridiculous."

Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Cons: "The plane was very hot"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."

Pros: "Good flight, very attentive crew."

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pros: "Good flights. Good prices."

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "Very friendly crew"

Cons: "Amesterdam airport employee was really rude"

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "was very quick"

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Price"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "Spacious cabins, friendly service"

Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Pros: "Overall, good flight"

Pros: "Crew and food were amazing."
Cons: "It was perfect."

Pros: "The crew"
Cons: "Food on bord"

Cons: "Made us wait in a standing only line to board the plane. Then boarded everyone at once and had to wait outside to get on the plane in freezing rain."

Pros: "Good change over and all went great. Flight was clean staff nice and friendly."
Cons: "Choice off movies wasn’t great."

Pros: "The movies were good"
Cons: "Very little legroom"

Cons: "We were all stressed that we would not make our connection but the crew claimed they held flights for all 189 passengers connecting."

Cons: "Screen did not work and dinner wasn’t provided on the way back from Iceland."

Cons: "the pizza I had to pay for was cold, soggy, and dreadfully tasteless"

Pros: "The plane was comfortable"
Cons: "No snacks included"

Pros: "The calmness of the staff during the 3-hour delay due to dangerous winds"
Cons: "The hash winds that nearly swept us off of the steps while deplaning."

Pros: "Crew seemed okay comparatively to other airlines/crews."
Cons: "airport delays up to 2 hours, not knowing which gate and changing it all the time in Reykjavik, seating was hyper cramped, no food to compensate for the extra long trip, my carry on was taken from me even though it easily fit in overhead (it's a legal size duffel bag). I was exhausted after spending well over 14 hours in airports and 2 planes from Paris to DC."

Pros: "the plane and crew"
Cons: "the chaos at KEV"

Pros: "Comfort was good because we paid an extra $45 for more leg room and we had an empty seat in our row."
Cons: "see comments above, Crew served beverages once and did not pick up trash at end of trip till asked. We have travelled quite a bit internationally and expected more out of an airline. Have booked two flights to Europe next year with other airlines."

Cons: "When I booked this last year, I did not realize that Iceland Air did not include food on an international flights as it had done several years ago when I flew this airline. Crew did not do much with service."

Pros: "Helpful ground staff Luggage didnt got lost Included luggage on ticket"
Cons: "Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown"

Cons: "No air nozzle on Zurich to Iceland leg"

Pros: "Crew and plane"
Cons: "Delays"

Cons: "Forget about comfortable experience during the flight. The way how they list the ticket from Kayak is the scam. Stated Economy class on Kayak and their own website ticket info. Once you chek in, they will stated this is the cheapest economy ticket, doesnt allow any baggage, and you have to pay I think around $150 for round trip baggage. End up with just to carry on, wouldnt able to shop in Europe. If you includ baggage flight would be similar to other airline provide baggage and quality services. Huge mistake, customer service located overseas, and dont care about customer."

Pros: "There was a wide selection of movies and TV shows."
Cons: "I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far."

Pros: "Good connection"
Cons: "Connection airport has very poor facility for the transit traffic and long border control lines. My seat was changed for no apparent good reason after I had checked in at the airport. My old seat remained empty on the plane!"

Pros: "Comfortable sesting"
Cons: "Crew not too friendly"

Pros: "Route great and faster than going through London."
Cons: "Boarding was a bit chaotic with everyone boarding at once and not by row."

Cons: "Line-up to board was like a cattle round up. And why do they announce everything first in Icelandic? The 3 people on board from Iceland probably speak English anyway."

Pros: "Great route, on time, comfy"

Cons: "She didn't tell me the chairs don't go back or you can stow anything by your feet. The seats were so uncomfortable I would never recommend going on long flights in them."

Pros: "the plane waited for late connecting flights (including mine)"

Pros: "good leg space, enough space for carry-on bags, polite staff"

Cons: "Horrible airline. We will never fly with them again!"

Cons: "Same"

Pros: "price"
Cons: "not enough liquids/beverage service"

Pros: "I like the price of your fares and the staff is very courteous"
Cons: "Don't like my bag being left behind in reyjkavik I have also tried to register online to gain frequent flyer points and the web site keeps rejecting my membership. I have now entered requested info and ticked all requested boxes six times and it still rejects. I have confirmed my password has required lowercase, uppercase and numeric characters. I'll keep trying but I have lost the last two round trip flights being documented.(that's eight segments"

Cons: "Not enough time to grab a bite to eat during layover!"

Cons: "One of three checked bags did not arrive on time."

Cons: "In Iceland you had to board the plane from the tarmac"

Pros: "cost of ticket"
Cons: "hate to think what it would be like making the connections in the winter! Iceland is called Iceland for a reason."

Pros: "Iceland Air is a pretty great option if you are traveling to Iceland or doing one of the stopover trips. I loved that you get two free checked bags. It just makes the whole experience so much easier. And for less than the price of a lot of domestic flights, you can jump on the plane to Iceland. The seats all have touch screen TVs, so there were a bunch of entertainment options. Overall, pretty great."
Cons: "The boarding experience at KEF wasn't ideal. They have a small queue area to line up before boarding, but it only had room for about 1/8th of the passengers. So then it meant that a lot of people were lined up and crowded around the boarding area, which had very few seats. We were then put on a bus and taken to the plane. It all seemed pretty haphazard. Clearly, not a deal-breaker. But not an ideal final memory of the trip either."

Cons: "My husbands screen didn't work and couldn't be fixed. For boarding, there was never an announcement and seemed unorganized"

Cons: "4 flights were leaving within 15 minutes, all in the same small terminal space. People were all crowded trying to figure out which "line" to be in when there were no lines, no instructions and lots of concerned passengers. My gate actually had a sign reading final boarding when no one had even been allowed through yet. This was freaking some people out. No announcements to clarify anything either. Very disappointing."

Pros: "Nothing really,"
Cons: "Will never trave will icelandair again"

Pros: "the price"
Cons: "Head rests are uncomfortable. The Reyjiacik airport is crazy how everything leaves around the same time, so its super crowded! Didn't pick up trash often enough."

Pros: "Getting us from JFK to hotel at La Guardia via van, booking the hotel, and providing voucher for breakfast, booking another flight to get us back to IAD from JFK the next day"
Cons: "Due to delays in the flights had to get rebooked into JFK, then to IAD the next day. Ended up getting into JFK late, so missed that connection into IAD that night. not providing for transport from hotel at La Guardia back to JFK the next day."

Cons: "Lost my luggage. Contact number does not work. Complete frustration. Recommend carry-on only"

Pros: "Icelandair service"
Cons: "1 h delay from Zurich to Reykjavik Service at the check in counter in Zurich was the worst ever"

Pros: "Really dislike boarding via steps on tarmac and cramming everyone on shuttle bus to the aircraft."
Cons: "Having to pay for food."

Pros: "Over all efficient"
Cons: "Transfers at airport between flights out in the rain."

Pros: "Superb employees from the moment of contact on the phone."
Cons: "Not enough choices of music or movies. Poor quantity, quality, variety of food."

Pros: "Nothng"
Cons: "Complete and utter chaos at the boarding process. No effort to board by rows or in any order. People pushing and shoving to get to the front of the line to board first. One single person checking boarding passes/passports at the gate. Horrible experience. Minimal leg room in coach class. Flight attendants did not seem to be happy about being on the flight and provided minimal service without a smile. The temperature on the fight was ridiculously hot - I've never been on a plane where it was so warm in the cabin."

Pros: "The Reykjavik airport is not well suited to board so many flights at the same time. The terminal was crowded and boarding was chaos."

Pros: "Attentive stewardesses They made sure we were hydrated, .Lots to buy: Easter candies, creams, etc. Even though it was the day of thr terrorist attacks in Brussels and there were some delays because of security, the staff made us feel safe and comfortable."

Pros: "The best aspect was the high quality and well considered children's entertainment pack. Lovely sticker albums and puzzles, as well as a cosy blanket that turns into a back pack"
Cons: "It's a shame that food is not included in the flight. The flight wasn't cheap or low cost, but for a long haul transatlantic airline to not provide food makes it feel budget"