Located in the heart of Buckhead, Grand Hyatt Atlanta, a 4-star, 4-diamond hotel offers 439 deluxe guest rooms. The hotel offers standard amenities for business travelers as well as flexible indoor and outdoor meeting space for social events and corporate meetings. The hotel combines Southern Hospitality with Garden Views and elegant Southern decor. Buckhead is Atlanta's center of trendy entertainment, shopping, and upscale corporate and residential real estate.
Clean Location proximity to my office location Approachable-ness of staff
Asked for a quiet room, they confirmed a quiet room. After a late arrival, I was awoken at 07:00 the next day to jack hammering and drilling from the room next door, which continued until I complained at 08:00 (front desk did not appear to be aware, needed to contact engineering). Room service forgot to include bring one of the items that was ordered and itemized on the bill until after I pointed it out that the item was missing.
I know this is silly, but the late night room service menu is lacking for good snacks and included mostly salads and sandwiches. Not exactly what most people would look for on a late night menu! Parking is expensive and wifi is only free for 24 hours.
Gym Sauna Great staff
loved the steamroom pool was clean and the temperature was perfect
didn't love the fact there was no jacuzzi waitress in the bar wasn't the friendliest parking was not cheap $24 to self park and &35 to valet
The rooms were beautiful and the staff was very attentive
One of the night front desk staff members said something rude to our group when we arrived home.
Friendly helpful staff
I stayed in two different rooms that were smelly - one smelled musty, the other smelled like marijuana smoke. We didn't enjoy that.
Clean, nice pool and walking distance for most bars/restaurants.
Although the booking sites claim "free wifi" and "parking", both are additional. Parking is 30 dollars a night and wifi is 12 dollars a day. When we came in the man who checked us in reassured us of this when giving us our keys. the lady who checked is out was very persistent about us paying parking per night. Essentially if you stay for a week expect a 210 dollar fee. This is not the valet fee, just parking deck fee. The woman at check out was very rude about this charge.
Staff was very nice. Convenient location. Liked parking my own car. Have stayed here before.
They have stopped making the truffles. They were great.
receptionist - Holly is rude..
The room smelled as if someone had been smoking in there. The room with two beds was a room with two full beds, not two queens. We were travelling with our 16 year old who had a cold. So, my husband and I spent two miserable nights sharing a small bed when we are use to a king.
The location was good. The staff was very helpful and pleasant. The room had a good layout w/ space.
we had a fantastic room with a great view and fabulous service
nothing at all