Hotel La Serrania Bucaramanga

The hotel offers a nice and complimentary breakfast. However, some guests found it a bit confusing as there was a buffet setting but no food on display.

The staff at the hotel are described as lovely, super helpful, accommodating, friendly, and professional. However, some guests mentioned the need for English-speaking staff.

The hotel provides a rooftop jacuzzi, a modern and comfortable environment, and a complimentary breakfast. However, some guests found the wifi to be ineffective in certain areas and the hot water in the shower to be inconsistent.

The hotel is family-friendly and offers babysitting or child care services, as well as cribs. However, some guests mentioned that the bed was not very comfortable and that the neighborhood can be noisy.

The hotel offers free parking and valet parking, providing easy access to everything you need during your stay.

Some guests reported noise from the street, so consider requesting a room away from the street to ensure a quieter stay.

Several guests mentioned issues with hot water in the shower, so it's advisable to confirm the hot water availability before booking.

The hotel is conveniently located near attractions such as Corfescu Theater, Canaveral Mall, and Holy Family Cathedral, making it easy to explore the area.

Some guests noted that the hotel plays loud music through speakers in the ceiling and hallways, which could be disruptive for those seeking a peaceful stay.

A guest mentioned that the Wi-Fi did not work in their room, so if reliable Wi-Fi is essential, consider inquiring about room-specific connectivity.

A guest mentioned confusion regarding the buffet display during breakfast, so it's advisable to clarify the breakfast setup upon arrival.

Guests appreciated the beautiful facade and common areas, so consider requesting a room with a view to enhance the overall experience.

If access to a gym is important, it's recommended to inquire about the availability of such facilities, as some guests noted its absence.

Some guests reported issues with Wi-Fi, so it's advisable to confirm the effectiveness of the Wi-Fi, especially if it's necessary for work or leisure.

The hotel experiences low season in January and high season in February, which could impact the overall experience and availability.