What are some of the services I will receive at the spa in the Krystal Grand Punta Cancun Hotel?

There are some extra services available, so if you're interested in booking the hotel because of the spa services it provides, you're in luck. Aromatherapy is one of the spa's services that it provides to help you feel better. Both body washes and facial therapies are available for your skin. You will also be able to indulge in hydrotherapy treatments, pedicures, manicures, and massages to help your body relax. The spa is open every day of the week and during the daytime hours.

What are some of the outdoor features available to me at the hotel?

When choosing a hotel, it's crucial to take into account a variety of factors, including whether or not you'll appreciate the outdoors as much as the interior. The seaside position of the hotel is one of the exterior elements that will enable you to admire the surroundings. A lovely garden and picnic area are also available at the hotel for your use if you simply want to unwind. At the hotel, there is a terrace where kids can play or where barbeques can be hosted.

What makes Krystal Grand Punta family-friendly?

There are a number of things that make the hotel an ideal place for you and your family to consider staying based on some of the family-friendly services that are offered. You have access to any of the four outdoor pools which are adequate for the whole family to enjoy. There is also a children’s pool which is suitable for those not old enough to swim in the main pool. Additionally, there is a fitness center, a full-service spa, and a playground where you can have some quality time with your kids.

What are some ways that the hotel may enhance my dining experience?

The hotel offers a range of dining-related services to improve your overall experience. You should anticipate a complimentary cooked-to-order breakfast being served every morning at the hotel on time. A total of four restaurants serving a variety of foods are also available to you, along with one coffee shop where you can sip a hot beverage. Additionally, the hotel has four lounges/bars where you may enjoy your preferred alcoholic beverage, as well as a poolside bar for your convenience if you're near the pool. If you merely want to eat in your hotel, you can also get 24-hour room service.

What are some security and safety features available at the hotel?

If you are traveling with valuables, you should be aware of the safety features while making your hotel reservation. The hotel has a working security system that will notify you if anything happens. The hotel does not allow mobile key admission to the rooms to ensure the safety of your possessions there. Your belongings can be kept in a safe that is available upon request rather than in the hotel rooms. There are working smoke detectors to make sure you are informed in the event of a fire emergency.

Where is Krystal Grand Punta Cancun located?

Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 5.7 miles from the center of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

When is check-in time and check-out time at Krystal Grand Punta Cancun?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Grand Punta Cancun.

Does Krystal Grand Punta Cancun offer free Wi-Fi?

Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

Does Krystal Grand Punta Cancun offer free parking?

Yes, Krystal Grand Punta Cancun offers free parking.

How far is Krystal Grand Punta Cancun from the airport?

Krystal Grand Punta Cancun is 11 miles from Cancun. Krystal Grand Punta Cancun is 44.4 miles from Cozumel Intl.

How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Does Krystal Grand Punta Cancun have a pool?

Yes, Krystal Grand Punta Cancun has a pool onsite.

Krystal Grand Punta Cancun

5 stars

6.7

Okay

based on 2047 reviews

2,047 reviews

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico

Blvd. Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo

+52 998 891 5555

Overview

Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.

Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.

The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.

With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.

Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.

6.7

Okay

2047 reviews

Wed 10/7

Thu 10/8

Deals from

$184

•Cheapest rate per night

Compare prices for Deluxe room, Standard room and 58 more Krystal Grand Punta Cancun deals.

Deluxe room, 2 double beds

$184

nightly with fees

Standard room, 1 king bed

$200

nightly with fees

Double room, 1 king bed

$236

nightly with fees

Deluxe room, 2 double beds

$194

nightly with fees

Standard room, bed type unknown

$212

nightly with fees

King room, 1 king bed

$215

nightly with fees

Deluxe room, bed type unknown

$202

nightly with fees

Standard room, bed type unknown

$205

nightly with fees

King room, bed type unknown

$268

nightly with fees

Deluxe room, 2 double beds

$209

nightly with fees

Double room, 1 king bed

$215

nightly with fees

Standard room, 1 king bed

$266

nightly with fees

Standard room, 1 king bed

$213

nightly with fees

Deluxe room, bed type unknown

$273

nightly with fees

Superior room, bed type unknown

$337

nightly with fees

Standard room, 1 king bed

$237

nightly with fees

Deluxe room, 2 double beds

$454

nightly with fees

Superior room, bed type unknown

$471

nightly with fees

Deluxe room, 2 double beds

$239

nightly with fees

Double room, 2 double beds

$278

nightly with fees

Standard room, 1 king bed

$255

nightly with fees

Superior room, 1 king bed

$324

nightly with fees

King room, bed type unknown

$341

nightly with fees

Standard room, 2 double beds

$260

nightly with fees

Deluxe room, 2 double beds

$413

nightly with fees

Standard room, bed type unknown

$263

nightly with fees

King room, 1 king bed

$273

nightly with fees

Superior room, 2 double beds

$372

nightly with fees

Deluxe room, bed type unknown

$272

nightly with fees

Standard room, bed type unknown

$274

nightly with fees

Double room, 1 king bed

$286

nightly with fees

Standard room, bed type unknown

$322

nightly with fees

Deluxe room, 1 king bed

$327

nightly with fees

Deluxe room, 2 double beds

$290

nightly with fees

Standard room, bed type unknown

$291

nightly with fees

Double room, bed type unknown

$295

nightly with fees

King room, bed type unknown

$302

nightly with fees

Standard room, bed type unknown

$298

nightly with fees

Deluxe room, bed type unknown

$343

nightly with fees

Double room, bed type unknown

$404

nightly with fees

Standard room, bed type unknown

$317

nightly with fees

Deluxe room, bed type unknown

$336

nightly with fees

King room, bed type unknown

$341

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Snorkeling
Outdoor pool
Beachfront
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine

6.7

Okay

2047 verified ratings

Wonderful

800

Very good

330

Good

310

Okay

136

Fair

143

Mediocre

103

Poor

225

Summary of reviews

Guests say

Most guests praised the hotel's excellent location, with easy access to the beach and nightlife. Some reviewers appreciated the friendly and helpful staff, as well as the spacious rooms and good WiFi. However, many guests were disappointed with the service, citing slow or unhelpful staff, and experienced significant issues with the elevators, which were often slow, hot, or malfunctioning. Cleanliness was also a concern for some, and the breakfast and food variety did not meet expectations for several guests. Overall, while the location stood out positively, service and amenities left room for improvement.

AI-Generated from customer reviews

Location

Breakfast

Cleanliness

Service

Elevators

Reviews(5)

Q&A(5)

Tips(10)

Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating

Traveler type

Time of year

Score by provider

621 reviews

77 reviews

8 reviews

5 reviews

All reviews

2.0

Poor

Pikesh, Mar 2024

Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.

6.0

Okay

Adrian, Jan 2021

Pros (+) Great staff Altitude tower is great Grand tower is 3 stars

Cons (-) Upgrade the grand tower

4.8

Mediocre

Anonymous, Jul 2019

Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...

7.1

Good

Anonymous, Feb 2018

Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.

Wonderful

Anonymous, Dec 2016

Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!

Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or ocean comes highly recommended.

Explore Nearby Attractions

The hotel is conveniently located near various attractions such as Delphinus Punta Cancún, Forum Beach, and Playa Caracol, providing ample opportunities for exploration and entertainment.

Consider the All-Inclusive Package

Guests appreciated the all-inclusive package, which offers limitless gourmet dining options and unlimited international top-shelf spirits. It's a convenient and cost-effective choice for many visitors.

Family-Friendly Features

The hotel offers an Explorer’s Club for kids aged 3 to 12, providing supervised activities and programs, allowing parents to relax while ensuring their children are entertained and safe.

Be Mindful of Room Selection

Some guests reported issues with room discrepancies, so it's advisable to double-check room details and amenities before making a reservation to ensure a comfortable stay.

Check for Special Services

The hotel provides a range of services, including 24-hour concierge and room service, along with a turndown service every evening, enhancing the overall guest experience.

Plan for Peak Seasons

Consider visiting during the low season in August or the high season in November to potentially avoid crowds and make the most of the hotel's amenities and nearby attractions.

Be Aware of Reservation Challenges

Some guests faced difficulties making reservations for dining, so it's advisable to plan and book dining options in advance to avoid inconvenience during the stay.

Take Advantage of On-Site Activities

The hotel offers a wide variety of activities, from yoga to wine tasting to Mayan astronomy classes, providing guests with diverse options for relaxation and entertainment.

Consider Transportation Options

The hotel is located just 25 minutes from Cancun International Airport and offers airport shuttle services, making travel to and from the hotel convenient for guests.

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

Cancun Convention Center0.3 mi
CoCo Bongo Cancun0.3 mi
Hard Rock Cafe Cancun0.3 mi
Cancun Golf Club at Pok Ta Pok1.2 mi
La Isla Shopping Mall2.2 mi
Kukulcan Plaza2.7 mi
Spa at The Royal Sands2.9 mi
Puerto Cancun4.5 mi
Iberostar Cancun Peninsula Convention Centre5.2 mi
Puerto Juarez5.3 mi
Gran Puerto5.3 mi
Iberostar Golf Club Cancun5.4 mi

Check-in/Check-out	Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment	Cancellation/prepayment policies vary by room type and provider.

License number: 01230058dd178

Low season	High season	Average price (weeknight)	Average price (weekend night)
September	December	$339	$253
Cheapest month to stay with an average 21% drop in price.	Most expensive month to stay with an average 49% rise in price.	Average Sun - Thu price over the last 2 weeks.	Average Fri & Sat price over the last 2 weeks.

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

The cheapest month to stay at Krystal Grand Punta Cancun is September, with an average nightly rate of $253. The most expensive month is December at $461 per night.

What is the cheapest day to book Krystal Grand Punta Cancun?

The cheapest day to book Krystal Grand Punta Cancun is Saturday, with an average nightly rate of $237. The most expensive day is Wednesday at $446 per night.

How far in advance should you book Krystal Grand Punta Cancun?

To get the best price at Krystal Grand Punta Cancun, book around 10 weeks in advance. This could save you approximately 20% compared to booking last minute.

If you’re after a cheap room at Krystal Grand Punta Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Grand Punta Cancun, plan to stay on a Saturday or Monday. The most expensive day is usually Wednesday.
The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was $184, while the most expensive was $291.
How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 4 days.

What are some of the services I will receive at the spa in the Krystal Grand Punta Cancun Hotel?
There are some extra services available, so if you're interested in booking the hotel because of the spa services it provides, you're in luck. Aromatherapy is one of the spa's services that it provides to help you feel better. Both body washes and facial therapies are available for your skin. You will also be able to indulge in hydrotherapy treatments, pedicures, manicures, and massages to help your body relax. The spa is open every day of the week and during the daytime hours.
What are some of the outdoor features available to me at the hotel?
When choosing a hotel, it's crucial to take into account a variety of factors, including whether or not you'll appreciate the outdoors as much as the interior. The seaside position of the hotel is one of the exterior elements that will enable you to admire the surroundings. A lovely garden and picnic area are also available at the hotel for your use if you simply want to unwind. At the hotel, there is a terrace where kids can play or where barbeques can be hosted.
What makes Krystal Grand Punta family-friendly?
There are a number of things that make the hotel an ideal place for you and your family to consider staying based on some of the family-friendly services that are offered. You have access to any of the four outdoor pools which are adequate for the whole family to enjoy. There is also a children’s pool which is suitable for those not old enough to swim in the main pool. Additionally, there is a fitness center, a full-service spa, and a playground where you can have some quality time with your kids.
What are some ways that the hotel may enhance my dining experience?
The hotel offers a range of dining-related services to improve your overall experience. You should anticipate a complimentary cooked-to-order breakfast being served every morning at the hotel on time. A total of four restaurants serving a variety of foods are also available to you, along with one coffee shop where you can sip a hot beverage. Additionally, the hotel has four lounges/bars where you may enjoy your preferred alcoholic beverage, as well as a poolside bar for your convenience if you're near the pool. If you merely want to eat in your hotel, you can also get 24-hour room service.
What are some security and safety features available at the hotel?
If you are traveling with valuables, you should be aware of the safety features while making your hotel reservation. The hotel has a working security system that will notify you if anything happens. The hotel does not allow mobile key admission to the rooms to ensure the safety of your possessions there. Your belongings can be kept in a safe that is available upon request rather than in the hotel rooms. There are working smoke detectors to make sure you are informed in the event of a fire emergency.
Where is Krystal Grand Punta Cancun located?
Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 5.7 miles from the center of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.
When is check-in time and check-out time at Krystal Grand Punta Cancun?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Grand Punta Cancun.
Does Krystal Grand Punta Cancun offer free Wi-Fi?
Yes, Krystal Grand Punta Cancun offers free Wi-Fi.
Does Krystal Grand Punta Cancun offer free parking?
Yes, Krystal Grand Punta Cancun offers free parking.
How far is Krystal Grand Punta Cancun from the airport?
Krystal Grand Punta Cancun is 11 miles from Cancun. Krystal Grand Punta Cancun is 44.4 miles from Cozumel Intl.
Does Krystal Grand Punta Cancun have a pool?
Yes, Krystal Grand Punta Cancun has a pool onsite.
How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?
KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Closest

See more nearby stays

5-star hotel

Hyatt Ziva Cancun9.1 Excellent (1,861 reviews)0.08 miPrivate beach, snorkeling, Outdoor pool$488+

Enjoy waking up on the beach! Great location.br

2 Mediocre (1 review)0.1 miFitness center, Free Wi-Fi, Coffee machine$319+

4-star hotel

51% cheaperAloft Cancun8 Excellent (2,272 reviews)0.22 miSnorkeling, Outdoor pool, Fitness center$105+

3-star hotel

53% cheaperLa Palma Beachfront Hotel Boutique8 Excellent (176 reviews)0.26 miSnorkeling, Outdoor pool, beachfront$100+

Cheapest

See cheapest stays in Cancún

3-star hotel

83% cheaperNilu Cancun Zona Hotelera By Selina7.4 Good (4,778 reviews)0.39 miBar/Lounge$37+

3-star hotel

76% cheaperSuites Costa Blanca7.5 Good (827 reviews)0.56 miFitness center, Free Wi-Fi, Free toiletries$52+

3-star hotel

76% cheaper

Hotel Essenzia De Cancun

6.2 Good (257 reviews)0.57 miFitness center, Free Wi-Fi, Flat-screen TV$52+

3-star hotel

72% cheaperMayafair Design Hotel6.8 Good (2,512 reviews)0.55 miSnorkeling, Restaurant, Bar/Lounge$61+

Most recommended

See most recommended stays in Cancún

5-star hotel

Hyatt Ziva Cancun9.1 Excellent (1,861 reviews)0.08 miPrivate beach, snorkeling, Outdoor pool$488+

4-star hotel

Riu Palace Las Americas8.6 Excellent (613 reviews)0.53 miPrivate beach, snorkeling, Outdoor pool$298+

3-star hotel

60% cheaperMayan Monkey Cancun | Social Hotel8.6 Excellent (6,232 reviews)0.56 miAdults only, snorkeling, Outdoor pool$87+

4-star hotel

45% cheaperBeachscape Kin Ha Villas & Suites8.4 Excellent (6,079 reviews)0.67 miPrivate beach, Outdoor pool, Restaurant$119+

Distance to city center	Nearest Airport	Distance to airport
5.7 mi	Cancun	11.0 mi

Krystal Grand Punta Cancun

Overview

Latest deals for Krystal Grand Punta Cancun

Amenities at Krystal Grand Punta Cancun

Reviews of Krystal Grand Punta Cancun

Summary of reviews

Filters

Filters

Score by provider

All reviews

Location

What's nearby

Policies

Check-in/Check-out

Cancellation/prepayment

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

What is the cheapest day to book Krystal Grand Punta Cancun?

How far in advance should you book Krystal Grand Punta Cancun?

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

FAQs when booking at Krystal Grand Punta Cancun

Nearby hotels and places to stay

Closest

Cheapest

Most recommended

Good to know

Distance to city center

Nearest Airport

Distance to airport

More options for your stay in Cancún

Complete your trip to Cancún

Other popular hotel destinations