Krystal Grand Punta Cancun

Krystal Grand Punta Cancun

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 5555

rate per night


based on 1,764 reviews

Krystal Grand Punta Cancun
Fri 6/24
Sat 6/25

About Krystal Grand Punta Cancun

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.

Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.

The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.

With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.

Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.

Photos of Krystal Grand Punta Cancun

Latest deals for Krystal Grand Punta Cancun

Thu 6/23
Show deals with
King Rooms($153 - $326)
King room
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$153 totalSnaptravel
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$174 totalPrestigia
Superior Rooms($298 - $443)
Superior room
bed type unknown
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$298 totalPrestigia
bed type unknown
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$443 totaltravelup
Luxury Rooms($174 - $183)
Luxury room
bed type unknown
bed type unknown


$174 totalSnaptravel
bed type unknown
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$177 totaltravelup
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Double Rooms($89 - $385)
Double room
2 double beds

2 double beds



$89 totalSnaptravel
2 double beds

2 double beds



$120 totalSnaptravel
2 double beds

2 double beds


Standard Rooms($155 - $230)
Standard room
bed type unknown
bed type unknown


$155 totalPriceline
bed type unknown
bed type unknown


$165 totalSnaptravel
bed type unknown
bed type unknown


$178 totaltravelup
Deluxe Rooms($97 - $443)
Deluxe room
2 double beds

2 double beds


bed type unknown
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$97 totalFINDHOTEL
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$104 totalTripbtoz

Amenities at Krystal Grand Punta Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water


  • Executive lounge access
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Things to do

  • Gift shop
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Cooking classes
  • Beauty salon
  • Water sport facilities (on site)
  • Windsurfing


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Sofa bed
  • Wardrobe or closet


  • Laptop safe
  • Desk


  • Aerobics

Reviews of Krystal Grand Punta Cancun

GoodBased on 1,764 verified guest reviews

Pros +
Cons -

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6.0 Okay
Pros:Great staff Altitude tower is great Grand tower is 3 stars
Cons:Upgrade the grand tower
4.8 Mediocre
Pros:I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
7.1 Good
Pros:Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10.0 Excellent
Pros:To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons:The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
10.0 Excellent
Pros:A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
10.0 Excellent
Pros:The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
4.8 Mediocre
Pros:The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Cons:We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
7.3 Good
Pros:The beach
Cons:The wait time in the reception ... And you can feel the sun inside of the lobby
10.0 Excellent
Pros:The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Cons:Open air clubs full of partners and loud thumping music could be heard in the room at night


Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Delphinus Punta Cancún257 yd
  • Forum Beach354 yd
  • Playa Caracol0.3 mi
  • Playa Chac Mool0.6 mi
  • Cancun Golf Club at Pok Ta Pok1.2 mi
  • Playa Tortugas1.7 mi
  • Acuario Interactivo2.2 mi
  • Playa Marlin2.5 mi
  • Playa Langosta2.6 mi
  • Kukulcan Plaza2.7 mi
  • Torre Escenica3 mi
  • Parroquia de Cristo Resucitado3.2 mi
Take a Luxury Family-Friendly Vacation in CancunErica Shaw



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Krystal Grand Punta Cancun

  • Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 5.7 miles from the center of Cancún. Delphinus Punta Cancún is the closest landmark to Krystal Grand Punta Cancun.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Grand Punta Cancun.

  • Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Yes, Krystal Grand Punta Cancun offers free parking.

  • Krystal Grand Punta Cancun is 11 miles from Cancun. Krystal Grand Punta Cancun is 44.4 miles from Cozumel.

  • Yes, Krystal Grand Punta Cancun has a pool onsite.

  • KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

5.7 mi

Location rating


Nearest Airport


Distance to airport

11.0 mi