Krystal Grand Punta Cancun
Blvd Kukulkan Km 8.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 5555
Cheapest
rate per night
7.8
Good
based on 1,493 reviews
Bundle with KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | $58 |
| Destinia.com | $82 |
| Priceline | $83 |
Rooms available at Krystal Grand Punta Cancun
Deluxe Rooms
$58+
Bed type
Provider
Nightly
Unknown
$58
per night
Double bed
$83
per night
Unknown
$90
per night
Double bed
$99
per night
Double bed
$105
per night
Unknown
$105
per night
Unknown
$107
per night
Double bed
$108
per night
Double bed
$110
per night
Unknown
$117
per night
Unknown
$120
per night
Double bed
$122
per night
King bed
$127
per night
King bed
$127
per night
Double bed
$128
per night
King bed
$131
per night
Unknown
$135
per night
Unknown
$140
per night
Unknown
$140
per night
Unknown
$149
per night
Unknown
$154
per night
Unknown
$164
per night
Unknown
$169
per night
Unknown
$172
per night
Unknown
$186
per night
Unknown
$246
per night
King Rooms
$116+
Bed type
Provider
Nightly
Unknown
$116
per night
Standard Rooms
$86+
Bed type
Provider
Nightly
Unknown
$86
per night
Unknown
$118
per night
Unknown
$229
per night
Double Rooms
$117+
Bed type
Provider
Nightly
Double bed
$117
per night
Unknown
$128
per night
Double bed
$134
per night
Double bed
$145
per night
Unknown
$176
per night
Double bed
$178
per night
Reviews of Krystal Grand Punta Cancun
Pros
| "The staff all very nice" | (in 50 reviews) |
|---|---|
| ""Great deal, had a great time!"" | (in 10 reviews) |
| "Great location and very friendly staff." | (in 79 reviews) |
Cons
| "However the service was awful." | (in 12 reviews) |
|---|---|
| "We will never visit this hotel." | (in 21 reviews) |
| "Didn’t put our two rooms together." | (in 19 reviews) |
Traveler rating
9
3
2
0
2
Time of year
Traveler type
Show reviews that mention
+
| beach location | in 174 reviews |
|---|---|
| room was clean | in 112 reviews |
| ocean view | in 109 reviews |
| staff all very nice | in 104 reviews |
| hotel is very good | in 89 reviews |
| pool were great | in 55 reviews |
| good food | in 53 reviews |
| every time | in 44 reviews |
| great service | in 40 reviews |
| bar on the beach | in 30 reviews |
| restaurant open | in 22 reviews |
| altitude | in 19 reviews |
| got a free upgrade | in 10 reviews |
| definitely book | in 4 reviews |
| main building | in 4 reviews |
| coco bongo | in 3 reviews |
| extra charge | in 3 reviews |
| zona hotelera | in 3 reviews |
-
OkayJan 20216.0
Great staff Altitude tower is great Grand tower is 3 stars
Upgrade the grand tower
-
OkayJul 20194.8
I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
-
GoodFeb 20187.1
Good location, but parts of hotel are getting noticeably worn.
Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
-
ExcellentDec 201610.0
Best Hotel!
To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
-
ExcellentApr 201610.0
A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About Krystal Grand Punta Cancun
Overview
Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.
Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.
The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.
With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.
Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.
Features
7.8 Good
based on 1,493 reviews
8.4
Cleanliness
8.4
Comfort
8.0
Facilities
9.2
Location
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Krystal Grand Punta Cancun
ATM on-site
Babysitting or child care
Car rental
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Family rooms
Concierge service
Cribs available
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Shops (on site)
Heated pool
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Golf
Process in place to check health of guests
Hot tub
Aerobics
Outdoor pool
Diving
Snorkeling
Kids meals
CCTV outside property
No smoking
Cooking classes
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Playground
Pool with a view
Water sport facilities (on site)
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available
Private parking
Spa and wellness center
Free Wi-Fi
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Massage
Pool bar
Shower
Shower cap
Slippers
First-aid kit
Additional bathroom
Snack bar
Additional toilet
Sofa
Sofa bed
Baby safety gates
Balcony
Soundproof rooms
Bathtub
Soundproofing
Spa bath
Bottle of water
Breakfast in the room
Telephone
Tile/marble floor
Toilet
Sauna
City view
Trash cans
Coffee machine
TV
Valet parking
Desk
VIP room facilities
Dining table
Wardrobe or closet
FAQs when booking at Krystal Grand Punta Cancun
Where is Krystal Grand Punta Cancun located?
When is check-in time and check-out time at Krystal Grand Punta Cancun?
Does Krystal Grand Punta Cancun offer free Wi-Fi?
Does Krystal Grand Punta Cancun offer free parking?
Does Krystal Grand Punta Cancun offer free airport shuttle service?
How far is Krystal Grand Punta Cancun from the airport?
Does Krystal Grand Punta Cancun have a pool?
Photos of Krystal Grand Punta Cancun
All Photos
01 of 16
Reviews about Krystal Grand Punta Cancun
“The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice”
Location
Most Popular Landmarks
- Delphinus Punta Cancún297 yd
- Forum Beach320 yd
- Playa Caracol0.3 mi
- Playa Chac Mool0.5 mi
- Cancun Golf Club at Pok Ta Pok1.2 mi
- Playa Tortugas1.7 mi
Cancún Travel Guide
Learn about Cancún on KAYAK
Nearby hotels
Closest
See more nearby hotels
Best prices found by KAYAK users in the past 72 hours.
Cheapest
See cheapest hotels in Cancún
Best prices found by KAYAK users in the past 72 hours.
Most recommended
See most recommended hotels in Cancún
Best prices found by KAYAK users in the past 72 hours.