Overview

Krystal Grand Punta Cancun
Top City Hotel

Blvd Kukulkan Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 5555

$154+

Overall guest ratings

8.1/10 Excellent
Based on 2,331 reviews

Review highlights

  • 9.4
  • 9.4
  • 8.3
  • 6.1

Good to know

  • Great view
  • Great shopping
  • Good restaurants & bars in the area

Nearby

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    About

    Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within walking distance of shopping and nightlife.

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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Kid-friendly
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews of Krystal Grand Punta Cancun

    Overall Rating

    8.1 Excellent
    Based on 2,331 reviews
    • 9.4 "Wonderful beach."
      7.8 "78% appreciated the clean beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Near to public transport, according to 90%."
    • 8.3 "Breakfast is good."
      7.7 "77% were happy with the price of the breakfast."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.0 "80% said the recreation staff was great."
      7.1 "Housekeeping was great, according to 71%."
      7.7 "Lovely pool/beach service, according to 77%."
      7.5 "75% were happy with the room service."
      7.0 "70% said the concierge service was amazing."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.6 "Only 66% said rooms were big enough."
      5.0 "50% thought the kitchenette was ok."
    • 5.8 "Bar is ok."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 1,585 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
    • 9.0 "Wonderful beach."
      7.9 "79% appreciated the clean beach."
    • 8.5 "Breakfast is good."
      7.7 "77% were happy with the price of the breakfast."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Average value."
      5.4 "The price was ok for 54%."
    • 6.7 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.2 "Only 62% said rooms were clean enough."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.8 "Bar is ok."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 559 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Wonderful beach."
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.0 "Good pool."
    • 6.4 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.0 "Only 60% said rooms were clean enough."
    • 5.0 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 186 reviews
    • 9.5 "Wonderful beach."
    • 9.1 "Terrific location."
    • 7.3 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 6.6 "Average value."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 5.0 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great view"
    "Great shopping"
    "Good restaurants & bars in the area"
    data provided by TrustYou

    Recent Reviews

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    Photos

    Photos

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