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Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa
Krystal Grand Punta Cancun
8.2
Excellent
Based on 4,260 reviews
Blvd Kukulkan Km 8.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 5555
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Rooms
Luxury Rooms
$260+
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Bed Type
Provider
Nightly
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Unknown
$260
per night
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Unknown
$262
per night
Standard Rooms
$238+
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Bed Type
Provider
Nightly
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Unknown
$238
per night
King Rooms
$430+
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Bed Type
Provider
Nightly
IMAGE
King bed
$430
per night
Double Rooms
$179+
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Bed Type
Provider
Nightly
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Unknown
$179
per night
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King bed
$225
per night
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King bed
$231
per night
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King bed
$235
per night
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Unknown
$241
per night
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Unknown
$297
per night
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Unknown
$325
per night
Deluxe Rooms
$120+
Photo
Bed Type
Provider
Nightly
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Unknown
$120
per night
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Unknown
$128
per night
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Unknown
$133
per night
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Unknown
$134
per night
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Unknown
$134
per night
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Unknown
$139
per night
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Unknown
$139
per night
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Unknown
$143
per night
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Unknown
$158
per night
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Unknown
$164
per night
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Unknown
$164
per night
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Unknown
$165
per night
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Unknown
$180
per night
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Unknown
$188
per night
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Unknown
$198
per night
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Unknown
$214
per night
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Unknown
$214
per night
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Unknown
$214
per night
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Unknown
$221
per night
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Unknown
$228
per night
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King bed
$272
per night
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King bed
$278
per night
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Unknown
$288
per night
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Unknown
$303
per night
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Unknown
$349
per night
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Unknown
$536
per night
Reviews
Pros
| "The pools are very clean." | (in 42 reviews) |
|---|---|
| "our view was pretty nice" | (in 63 reviews) |
| "Lovely staff and beautiful beeches." | (in 32 reviews) |
Cons
| "Rooms are very old and smell bad." | (in 7 reviews) |
|---|
Traveler rating
102
57
23
14
0
Time of year
Traveler type
Show reviews that mention
+
altitude
coco bongo
jose luis
considering that i paid
got a free upgrade
infinity pool
ocean view good
swim up bar
thumping music
great view
hotel on the beach
beach and pools
great location
view of the beach
bad smell
room poor lighting
welcome drink
staff were rude
staff is helpful
-
GoodFeb 2018
7.1Good location, but parts of hotel are getting noticeably worn.
Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
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ExcellentDec 2016
10.0
Best Hotel!
To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
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ExcellentApr 2016
10.0
A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
-
ExcellentMar 2015
10.0
Didn't want to leave!
The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
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OkayFeb 2015
4.8
Mehh - I would not stay here again
The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
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GoodAug 2014
7.3
The beach
The wait time in the reception ... And you can feel the sun inside of the lobby
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ExcellentJul 2014
10.0
The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Open air clubs full of partners and loud thumping music could be heard in the room at night
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About
Overview
With a stay at Krystal Grand Punta Cancun in Cancun (Hotel Zone), you'll be steps from Gaviota Azul Beach and Caracol Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Hotels.com
Features
Things to Know
- Friendly service
- Great view
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Fitness center
Free Wi-Fi
Babysitting or child care
Business center
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Scuba diving
Snorkeling
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Sauna
Free parking
Private beach
Storage available
Non-smoking rooms available
Terrace/Patio
Increased Accessibility
Elevator
Massage
ATM on-site
Laundry facilities
Child pool
Beauty salon
Hairdryer
Coffee shop
Pets not allowed
Free valet parking
Wedding services
Photos
Location
Most Popular Landmarks
- Delphinus Punta Cancún 287 yd
- Forum Beach 323 yd
- Playa Caracol 0.3 mi
- Playa Chac Mool 0.5 mi
- Cancun Golf Club at Pok Ta Pok 1.2 mi
- Playa Tortugas 1.7 mi
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