Carolina Hotels

Carolina Hotels

Search hundreds of travel sites at once for hotels in Carolina

Check-in
Check-out
Compare vs. KAYAK |

Good to know

Low Season June
High Season February
  Average price (weeknight): $296
  Average price (weekend night): $357

cheapest month to stay

21%

expected price decrease

most expensive time to stay

17%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

When to Book a Hotel in Carolina

Price per night / 3-star hotel. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking a Hotel in Carolina

How much is a cheap hotel in Carolina?
KAYAK users have found double rooms in Carolina for as cheap as $65 in the last 3 days. The average price is $221.
How much is a hotel in Carolina for tonight?
In the last 72 hours, users have found Carolina hotels for tonight for as low as $65. Users have also found 3-star hotels from $112 and 4-star hotels from $176.
How can I find hotels near me?
Take a look at our extensive hotel Heatmaps to find the best hotels near you.

Where to stay in Carolina?

Our Heatmaps tool will help you find the perfect place to stay in Carolina by showing you how close hotel options are to major activities

Best Carolina Hotels

Show all
Condado Vanderbilt Hotel - San Juan - Building
1
9.3 Excellent (1,724 reviews)
Overview Reviews
With a stay at Condado Vanderbilt Hotel, you'll be centrally located in San Juan, a 2-minute drive from Condado Beach and 7 minutes from Puerto Rico Convention Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby.
10.0 Excellent
Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
10.0 Excellent
Cons: Still holding money on my credit card.
10.0 Excellent
Pros: Everything was Fantastic
10.0 Excellent
Pros: Attention to detail, luxurious accommodations, outstanding staff.
Cons: We loved everything
10.0 Excellent
Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
10.0 Excellent
Pros: El mar y la piscina maravillosos .....
Cons: Nada todo me gusto
10.0 Excellent
Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
10.0 Excellent
Pros: Service
Cons: Nothing
7.4 Good
Pros: Excellent venue.
Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
4.2 Okay
Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
10.0 Excellent
Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Cons: Not much to dislike.
10.0 Excellent
Pros: Pool area
Cons: I couldn't stay more days
Dream Inn PR - Condado - Bedroom
2
9.3 Excellent (368 reviews)
Overview Reviews
A stay at Dream Inn PR places you in the heart of San Juan, a 2-minute drive from Barbosa Park and 6 minutes from Museo de Arte de Puerto Rico. Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.
10.0 Excellent
Pros: This place is wonderful. The neighborhood is fun, the beach is close, and the hotel staff extremely friendly and helpful. the business is family owned and operated and it shows. Skip the big chain hotels and stay here; you won't regret it.
Cons: Ventilation fans in the bathrooms would be a welcome addition.
The Dreamcatcher - San Juan - Bedroom
3
9.3 Excellent (291 reviews)
Overview Reviews
A stay at The Dreamcatcher places you in the heart of San Juan, within a 10-minute drive of Carolina Beach and Museo de Arte de Puerto Rico. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
8.0 Excellent
Pros: Chef Jerome was amazing. The outdoor showers were different and an awesome experience. the zen music and overall vibes from the guest house were truly amazing and I couldn't have picked a better place to stay. The dreamcatcher was like an oasis. I feel recharged and better overall after staying there for a few nights. Truly it is a unique and life changing experience!
Cons: The distance between our room and the bathroom was a bit far, especially in the middle of the night. You have to walk outside in the dark if you are staying in an artist room. But I guess bags apart of the whole experience.
10.0 Excellent
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
10.0 Excellent
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
10.0 Excellent
Pros: This place is run by some buddhist (?) owners, so the atmosphere is very pleasant, peaceful and quiet. Guests have the possibility to take part in the community life (for example to join yoga lessons) but are not forced to anything. The only limitation is that if you want to use the kitchen, you are asked not to make meat as it is strictly vegetarian. The rooms are very well designed and very clean. The public spaces are also very nice and clean with a lot of trees, bushes, gekons and birds. As the house is in the gated community just one vlock from the beach, it is away from main traffic and therefore very quiet. We felt like in another world and did not mind at all that there are shared bathrooms only. I highly recommend to stay in this place if you want to rest.
Villa Herencia Hotel - San Juan - Patio
4
9.3 Excellent (240 reviews)
Overview Reviews
Located in San Juan (San Juan Antiguo), Villa Herencia Hotel is within a 10-minute drive of Port of San Juan and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
9.0 Excellent
Pros: Cozy & comfortable, beautiful decor and great location to explore the city. Very friendly and helpful staff.
Cons: The walls/doors were a little thin, so we could hear everything going on outside
Casa Isabel Bed & Breakfast - San Juan - Building
5
9.3 Excellent (215 reviews)
Overview Reviews
When you stay at Casa Isabel Bed & Breakfast in San Juan, you'll be near the beach, within a 10-minute drive of Carolina Beach and Condado Beach. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
10.0 Excellent
Pros: Very pretty and well maintained house. Great location, one block from the beach! The hosts were very welcoming and helpful. Would highly recommend!
10.0 Excellent
Pros: Staying here was one of the highlights of our trip. After being delayed flying in, and having our luggage lost, this was a welcome surprise. We couldn't have felt more at home. I wouldn't hesitate to recommend Casa Isabel to all of my friends. Margie was more welcoming than I ever could have hoped for. Do yourself a favor a stay here!!!
Cons: That we couldn't stay longer!!!
Andalucia Guest House - San Juan - Building
6
9.3 Excellent (127 reviews)
Overview
With a stay at Andalucia Guest House in San Juan (Ocean Park), you'll be minutes from Barbosa Park and close to Carolina Beach. The front desk is staffed during limited hours. Free self parking is available onsite.
Hotel El Convento - San Juan - Building
7
9.1 Excellent (977 reviews)
Overview Reviews
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
10.0 Excellent
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons: Having to leave so soon. Should have booked a much longer stay!
9.6 Excellent
Pros: It's a historic building with an invaluable art collection.
Cons: Their claim to have a pool is ludicrous.
10.0 Excellent
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Cons: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
10.0 Excellent
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons: There is a lot of traffic directly outside. Not good for early check in.
10.0 Excellent
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
7.1 Good
Pros: The staff was awesome!! Very comfy beds and a very good location!
Cons: The hotel is very old which is cool, but it need some upgrade.
10.0 Excellent
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Overview Reviews
Situated in the heart of Puerto Rico's capital city, AC Hotel San Juan Condado places you just steps from the sights and sounds you crave. Whether looking to stroll the shores of Condado Beach, soak up San Juan's colorful architecture and historical museums, or attend an event at Puerto Rico Convention Center, you'll find our hotel perfectly positions you near all of your desired destinations. Inside, indulge in the elegant details our hotel is known for. From our contemporary eateries to our rooftop pool overlooking the ocean, you'll find it easy to get lost in the luxury. Hosting an event? Whether celebrating or inspiring success, our state-of-the-art meeting venues will ensure your gathering is memorable. When it's time to call it a night, savor sweet dreams in our spacious rooms and suites, complete with sleek furnishings, mini-refrigerators and private balconies overlooking the city. No matter what inspires your journey, make it nothing short of extraordinary at AC Hotel San Juan Condado.
9.1 Excellent
Pros: The space was trendy and appealing, the staff was very friendly and Josie gave great recommendations of things to do. We went to the sister property to use their beach facilities which were very nice, accommodating, and not too far of a walk, but they have an amazing pool/pool area if you don't want to take the walk.
Cons: The room was EXTREMELY cold. The temp stayed around 64-66 the entire time which for both of us was unbearable. The first 2 days we tried adjusting the air ourselves, eventually we had to have maintenance come up who tried to get the air down then off to no avail. We eventually had to have it shut off from the main system but thank goodness we had a balcony and suite room so we could close off the bedroom and open the balcony door to warm things up.
Overview Reviews
A unique luxury boutique hotel inspired by the fascinating journeys of the owners to the Mediterranean. The dcor is designed to transport guests to the allure of the European lifestyle in a Caribbean scenario. Located in the fashionable Condado area, the hotel has a fabulous rooftop with lagoon views and private verandas in all rooms. Its ultrachic restaurant, Sage Steak Loft, is one of San Juans finest new restaurants by local celebrity Chef Mario Pagan. You might recognize Chef Mario Pagan from his appearance at Food Networks Iron Chef. O:live Boutique Hotel is part of the Small Luxury Hotels of the World and recently won the title of Best New Boutique Hotel of 2013 and Worlds Best Design Boutique Hotel in 2014 by the prestigious boutique hotel awards in London. Adults only hotel.
10.0 Excellent
Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Cons: The fact that I had to leave!
10.0 Excellent
Pros: Its an amazing boutique hotel Better than expected!!
10.0 Excellent
Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Sheraton Puerto Rico Hotel & Casino - San Juan - Building
10
9.0 Excellent (3,139 reviews)
Overview Reviews
Situated in the midst of the Puerto Rico Convention Center District and in front of San Juan Bay, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. A variety of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, bars and lounges, world-class casino, full-service spa, 4th floor sundeck with infinity pool and we are a short drive from the beach. State of the art amenities will help you rest easily along with the Sheraton Signature Sleep Experience for great comfort.
5.7 Okay
Cons: Housekeeping is mediocre, they take too much time to get the whole floor clean.
7.7 Good
Pros: Hotel is clean and friendly staff
Cons: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
8.0 Excellent
Cons: Limited choices restaurants
10.0 Excellent
Pros: the infinity pool and the service as well as the area
Cons: no minibar
7.7 Good
Pros: Love the casino love the Metropole restaurant love the pool
Cons: I don't like it there is not a beach in the hotel
10.0 Excellent
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
10.0 Excellent
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons: I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0 Excellent
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons: However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
10.0 Excellent
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
7.7 Good
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Cons: The rooms didn't have vents and the food and drinks are expensive.
8.0 Excellent
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
6.8 Good
Pros: Good location and hotel looks great
Cons: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
Hyatt House San Juan - San Juan - Building
11
9.0 Excellent (1,216 reviews)
Overview Reviews
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
9.1 Excellent
Pros: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
8.0 Excellent
Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
9.7 Excellent
Cons: Breakfast potatoes. I would like a more veggie friendly breakfast
Overview Reviews
Get a taste of paradise at La Concha Renaissance San Juan Resort. Our beachfront hotel provides a luxury stay just steps from Condado Beach. Explore the vibrant architecture of Old San Juan and pristine beaches in the popular district of Isla Verde. When you're ready to unwind from adventure, rest in our chic rooms and suites. Feel at ease with our plush bedding, room service and stylish décor. Many of our accommodations feature outdoor balconies with ocean views. You can also soak in gorgeous beach views at one of our three outdoor pools. Worked up an appetite? Please your palate at our many restaurants and bars. Indulge in fresh seafood at Perla, tapas at Solera and Asian cuisine at Komakai. Host an unforgettable destination wedding or business convention at one of our 12 indoor or outdoor venues. Before your stay reaches its end, place your bets at our on-site Casino de Mar. Whatever fills your days and nights with us, enjoy refreshing travels at La Concha Renaissance San Juan Resort.
10.0 Excellent
Pros: Wonderful service, style and ambience. Would go back in a heartbeat!
4.8 Okay
Pros: The beach and pool facilities are great
Cons: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
8.2 Excellent
Pros: Beautiful hotel with open lobby and modern clean feeling.
Cons: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
9.7 Excellent
Pros: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Cons: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
9.1 Excellent
Pros: Loved the suite with full kitchen. Would do this again!
Cons: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
9.1 Excellent
Pros: Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel.
Cons: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
10.0 Excellent
Pros: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Cons: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
7.7 Good
Pros: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Cons: Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
9.7 Excellent
Pros: All
9.4 Excellent
Pros: location and beach were great.
10.0 Excellent
Pros: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Cons: Nothing to complain about
10.0 Excellent
Pros: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
DoubleTree by Hilton San Juan - San Juan - Building
13
8.9 Excellent (1,335 reviews)
Overview Reviews
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
10.0 Excellent
Pros: It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
8.5 Excellent
Pros: Customer service
Cons: House keeping. They took too long to clean our floor.
6.2 Good
Pros: free cookies and ping pong table. staff was very friendly
Cons: Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
9.0 Excellent
Pros: Excellent staff and service Welcome cookies
Cons: Resort fees but this would go for all hotels in the area. Parking options
9.7 Excellent
Pros: Good location, everything was clean, great staff.
Cons: Parking not included.
6.2 Good
Pros: La localizacion
Cons: Precios altos, el area de la picina pequeña y tenia muchas ojas. Me cobraron dos veces la trasancion y no me ofrecieron algún descuento o estadia. Aun espero por mi credito de vuelta.
9.7 Excellent
Pros: Gave us access to Isla Verde Marriott courtyard facilities as well. Staff was great! Across the street from a supermarket, near plenty of restaurants.
Cons: Hotel menu was unimpressive, pool area not attached to the beach, but really there is a ton to like about this hotel!
10.0 Excellent
Pros: Good location, lots of restaurants and shops within walking distance.
8.8 Excellent
Pros: Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Cons: The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
8.2 Excellent
Pros: Live that the rooms were clean and modern. Staff was super friendly and helpful.
Cons: It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
7.4 Good
Pros: Poool open24 hour a thumbs up!
Cons: Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
The Ritz-Carlton, San Juan - Carolina - Bedroom
14
8.9 Excellent (852 reviews)
Overview Reviews
Located on eight acres of pristine beachfront property in Isla Verde and caressed by the warm waters of the Atlantic Ocean, The Ritz-Carlton, San Juan provides guests with an unforgettable escape at one of the most elegant beach hotels in Puerto Rico, along with the perfect launching point to explore the quaint cobblestone streets of Old San Juan.
7.6 Good
Pros: Friendly staff.
Cons: Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.
4.8 Okay
Pros: Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.
Cons: This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.
10.0 Excellent
Pros: Spa. And service
Cons: The beach cafeteria takes too long and always gets the order wrong
Overview Reviews
Daily Resort Charge will be added to the room rate and includes: 2 hr reception M-SatPool-beach toys, towels, cooler available/Nearby casino match bet coupon/Poolside activities select days and times/Remote wireless printing. This charge is in addition to the rate quoted and not govt imposed. The Hampton Inn & Suites San Juan hotel is located in the center of the trendy Isla Verde tourist district of San Juan, Puerto Rico where the beaches and night life are only minutes away. Our hotel is adjacent to night life, casinos and shopping, and over 25 restaurants within walking distance that range from casual to fine dining. Corporate travelers will enjoy our great location near the airport and easy access to Hato Rey, Santurce and Carolina business districts. Our San Juan Hampton Inn & Suites features 200 amenity filled hotel rooms that include coffeemaker, hair dryer, iron and ironing board, premium cable TV and high-speed internet access. Guests can request one of our 52, two room suites with refrigerator and microwave as well as connecting rooms and cribs. Our San Juan hotel consists of two towers connected by a lobby with a glass wall overlooking a tropical garden and swimming pool with swim-up bar and whirlpool. The hotel offers complimentary wireless internet access in the pool and lobby areas. Sure to please the busy executive or Puerto Rico leisure traveler, San Juan Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily as well as our fitness center and business center. For a nominal charge, guests can utilize laundry/valet services, a concierge/travel desk, a guest laundry facility, meeting and banquet rooms and audio/visual equipment.
10.0 Excellent
Pros: Everything
9.4 Excellent
Pros: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
6.0 Good
Pros: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Cons: I dont report it why all is excelent
6.0 Good
Pros: The hotel is fine, however my treatment was not! And I think it was because I booked via a third party sight... kayak! I arrived at hotel after a long long day, and was " told" no rooms were available because they needed to be cleaned. This was a lie! I sat in the lobby waiting. I noticed SEVERAL guests checking in and proceeding to their rooms. So I got up and asked about my rooms. I said I only needed one right now so could sleep as the other room was not needed for a while. They finally gave me a room. It was about the worst room in the entire hotel, but I didn't care as I was exhausted. I paid $600 for two rooms. The next night I decided NOT to use kayak, and find my own hotel. I did, and it was a better location and LESS than half the price. The remarkable part; resort and room occupancy fees where less than half via kayak. So in short. I'm about done with kayak. I'm fed up with being treated as a second class citizen, but paying top dollar! Dissatisfied does not describe my experience using kayak.
10.0 Excellent
Pros: From staff to wake up call eveything was on point
Cons: N/A
10.0 Excellent
Pros: Great facility-pool, grill/bar, access public beach and wifi.
Cons: nothing
8.0 Excellent
Pros: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Cons: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
7.7 Good
Pros: Nice.we would recommend it to anyone for a short stay..
9.7 Excellent
Pros: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Cons: Nothing
Overview Reviews
The definition of elegance and comfort, San Juan Marriott Resort & Stellaris Casino makes any getaway exceptional. Whether you wish to explore the city or spend time by the beach, our hotel offers easy access to both destinations. Attend a conference at the Puerto Rico Convention Center or explore the lively culture of Old San Juan. Escape the day to day in our rooms and suites boasting scenic views of our surroundings. On your stay, enjoy a series of welcoming amenities including plush pillowtop beds, free high-speed Wi-Fi and large, flat-panel TVs. From local fare to American dishes, our restaurants will surely have something to tempt your taste buds. Enjoy the sunshine by our scenic pool with swaying palm trees, artistic features and a water slide. As you tan, order a drink from our pool bar. Fitness-focused travelers will appreciate our Ocean Club Wellness Center. Whether looking to get away from it all or attend a business conference, San Juan Marriott Resort & Stellaris Casino makes your stay seamless.
10.0 Excellent
Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Cons: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
4.5 Okay
Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Cons: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat. The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday. The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice. Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again. Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
8.0 Excellent
Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Cons: LOBBY MUSIC VERY LOUD I USED EAR PLUGS
9.7 Excellent
Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Cons: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
9.7 Excellent
Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Cons: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
10.0 Excellent
Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
9.4 Excellent
Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
9.7 Excellent
Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Cons: Food is so-so and overpriced (no big surprise).
9.7 Excellent
Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Cons: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.
8.0 Excellent
Pros: Our family loved the close proximity to the beach.
Cons: Taxis were too expensive. There's not enough public transportation.
7.7 Good
Pros: Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance
Cons: Everything is overpriced Rooms are old and small Bar is noisy and crowd not cool at all Casino area looks aweful I didn't wasted time on it
10.0 Excellent
Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Cons: Nothing to dislike
Intercontinental Hotels San Juan - San Juan - Bedroom
17
8.8 Excellent (2,177 reviews)
Overview Reviews
Overlooking palm-fringed Isla Verde beach and the azure Atlantic, the InterContinental® San Juan hotel is moments from the resort's renowned bars and nightlife. Sip a cocktail in the stylish Q-Bar, savor flawless service and exquisite cuisine in Trattoria Italiana or dine on delightful Asian fusion dishes in SAK-I restaurant. You can relax with a massage in Akua Spa or drift past rock waterfalls in our lagoon pool. Elegant ballrooms and lush gardens welcome exceptional events.
10.0 Excellent
Pros: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
6.2 Good
Pros: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Cons: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
10.0 Excellent
Pros: What's not there to like?
Cons: There's nothing there not to like!
9.7 Excellent
Pros: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Cons: It's not inexpensive, but still a good value.
8.2 Excellent
Pros: The staff, the view
Cons: Sliding door to balcony was hard to open and close.
6.3 Good
Pros: location to beach and pool
Cons: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
6.2 Good
Pros: The staff was friendly
Cons: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
2.5 Mediocre
Pros: Nothing
Cons: I paid a butt-ton of money to stay at this hotel. The girl at the front desk didn't even say hello to me when I was checking in. That says it all right there. Then she hit me with a massive resort fee, which definitely was not worth it. Then I said to her: "If you're going to hit me with an 18 percent resort fee, you might want to ease the blow with a simple greeting." Probably won't be headed back to Puerto Rico anytime soon. I'll just stay in NY where people treat you like shit, but at least you're still in NY.
3.3 Mediocre
Pros: Liked the pool and beach.
Cons: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
Hyatt Place San Juan/City Center - San Juan - Building
18
8.8 Excellent (1,490 reviews)
Overview Reviews
Engage in a delightful lodging experience at Hyatt Place San Juan/City Center. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
10.0 Excellent
Pros: Very clean
Cons: Nothing
Decanter Hotel - San Juan - Bedroom
19
8.8 Excellent (231 reviews)
Overview
With a stay at Decanter Hotel, you'll be centrally located in San Juan, within a 5-minute drive of San Juan Cathedral and Castillo San Felipe del Morro. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overview Reviews
Welcome to the Embassy Suites San Juan by Hilton - Hotel & Casino in San Juan, Puerto Rico! Your search for a Puerto Rico Vacation Package and for Puerto Rico hotel specials starts and ends at our San Juan hotel and casino. We are located in Carolina, just a half mile from Luis Munoz Marin Airport (SJU). Our San Juan Casino boasts comfortable suites and the "jackpots" at the Oasis Casino are awaiting your arrival. Our hotel is a short walk (two blocks) away to beautiful Isla Verde Beach. Our rate always includes a made to order breakfast and two hours of free drinks to all our registered guests in our comfortable suites. Daily Resort Charge will be added to the room rate and includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls. Our San Juan Puerto Rico hotel is also your destination for meetings, events and spectacular weddings. Our dedicated Sales and Catering Department will work directly with you from the planning stage to the event itself. We pride ourselves on our service and product and we know you will plan to return to our San Juan, Puerto Rico tropical paradise for your next event. Please feel free to ring the hotel directly at 787.791.0505 and we will gladly assist you.
10.0 Excellent
Pros: This hotel was clean and had a lot to offer for the price! Although not located on the beach it was only a 4 min walk and worth the scenic route!
Cons: The breakfast and the free happy hour made the trip!
10.0 Excellent
Pros: Pool
10.0 Excellent
Pros: Everything in this hotel is nice, Happy hour!! Just few blocks away from Ocean park beach.
Cons: The only thing I didn't like is the parking fees ..
9.4 Excellent
Pros: Clean comfy and friendly
Cons: I can't think of anything I like it
4.8 Okay
Pros: The pool was great but unfortunately no access to jacuzzi at night. Within walking distance to a nice beach.
Cons: Service was extremely slow. Had to wait an hour for a tiny pizza at the pool area and it took us 45 mins to check out due to very slow service and not enough staff on a busy Sunday morning. Lastly, we ordered glasses to our room that never came and there was a dirty towel in the bathroom when we checked in.
4.5 Okay
Pros: I guess the Outback at this location was a plus.
Cons: Check in process. 2 workers working the front desk. One with her head down, another talking to another person on in maintenance. No feeling of being welcome at this property. Hotel room had cracked tile, mold and black spots in the tub in the bathroom. Also asked for a wine opener to enjoy a bottle of wine in our room. The bartender didn't have a wine opener!
8.8 Excellent
Pros: Nice pool, though not for lap swimming. The jacuzzi was nice and hot, though it could use more jets. We enjoyed the Happy Hour with free beverages. The "free appetizers" are just taco chips and popcorn. The free breakfast is alright - get there early if you don't want to wait in a long line. Includes greek yogurt, fresh fruit, as well as hot foods. The hotel is a short walk from a beautiful beach, where the guest is supplied with free chairs and towels. Umbrellas may be available for those who arrive early. There are some great nearby restaurants, Metropol is one. "Old Town" is 6 miles away. Nice, but don't get stuck in all the gift shops unless you really enjoy that kind of thing.
Cons: The WiFi is useless. There is loud music playing often, which can be heard in any room, as all rooms surround an atrium.
2.0 Mediocre
Cons: Construction breakfast
8.2 Excellent
Pros: The beds were great, clean and perfectly firm. Pool was very nice. We liked that they provided chairs and towels on the beach even though it wasn't beachfront. The free happy hour is a huge plus.
Cons: There was a good amount of mold on the tile in the tub- I like to take baths when in hotels because I don't have a tub at home, so this was kind of gross. It is very loud from people in the atrium area as well as the loud music they play in the pool. I still slept pretty well since the beds are far away from the door closest to the atrium. Overall good value for the money. I wish there were microwaves in the room since a grocery store is nearby.