|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Gift shop, No smoking, Parking (free), Pool (indoor), Restaurant, Safe|
|Activities||Fitness center, Game room|
|Services||A/V equipment rental, Laundry service, Meeting/Banquet facilities|
Good, 776 reviews across the web
|Service||76% found the |
|Price||Price is reasonable. 71% of guests mentioned it positively.|
|Hotel Cleanliness||70% thought |
|Service||64% thought the |
|Reception||60% indicated the |
|Dining Experience||For 56%, the |
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
The room was unique and interesting and the general environment of the hotel was unique with a friendly staff and a convenient layout
Initially in the entry there was a strong odor of chemicals from the bromine pools. I thought the rooms would have the same issue but mine did not have any issue with chemical smell.It is very conveniently located in a central location in Des Moines and exceptional access to the major freeway arteries of this area. I had an exceptional rapport with the staff, and they were friendly without being in-efficiant in getting me packed off to my room. I would definately stay there again.
Rooms are excellent
Hard time getting temp right in the roomGreat staff and terrific rooms. Didn't get a chance to use the water park, but it looked very nice.
Loved the pool area! Perfect for children! Staff was extremely friendly!
The beds were old and the shower only had half wall so the bathroom got soaked every shower. No bath option.I recommend this hotel for parents and children
The pool with a few water slides was a good size for smaller children. Our kids are 4 and 2 and it was just the right size.
I felt the price we paid per night was a little pricey considering how small the waterpark was.This hotel was just the right size for smaller children. The staff was friendly. Beds were comfortable. Bathrooms had been remodeled and were nice, except the sliding pocket door did not close all the way or lock. Plenty of parking, very easily accessible. I feel it was a little pricey for how small the 'waterpark' was. Ordered pizza from the Castaways restaurant and it was very good. Was not real impressed w/ the breakfast buffet though. All in all we enjoyed our stay and our 2 & 4 year old had fun!
Excellent room and amazing indoor water park.
Staff was not super friendly.Great room and excellent indoor water park!
Bad service in the restaurant. Staff at front desk didn't inform us of no hot water or water pressure in general then lied about about getting us a clean room in the morning to take showers. The only person that was polite and professional was the manager
According to this hotel's web site, you can book a room with up to 4 small children, but they will only give you 5 wrist bands for the water park. They need to provide enough wrist bands for each person in the room.
We were allowed to check in early, and since our room wasn't done, they gave us a 'loaner room' to hang out in until ours was clean.
The maids. We had a do not disturb sign on our handle that disappeared. The maid woke us up, and when we shouted to her we didn't need anything, she did not understand and tried to come in anyway. Why when check out is at 12 are they coming at 9?