With a stay at Empress Hotel in New Orleans (French Quarter), you'll be minutes from Backstreet Cultural Museum and New Orleans Jazz Park. This hotel is within close proximity of Louisiana Museum of African American History and Saint Augustine Church.
Make yourself at home in one of the 36 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Housekeeping is provided daily, and both irons/ironing boards and rollaway/extra beds are available on request.
Rec, Spa, Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Business, Other Amenities
Featured amenities include a 24-hour front desk and coffee/tea in the lobby. Free self parking is available onsite.
Walked to Amtrak station. Staff was friendly. Morning coffee was delicious. It was a bed, tv, shower-all I really needed.
Please put some $$$ into it. Bathroom floor has fixed up piece that sank when you got in shower. Power outage in area, but that wasn't hotel's fault. They should def revise hotel into a hostel as fellow guest suggest. Should have been cheaper.
We stayed at The Empress for Mardi Gras. The redeeming thing about it is its location. Walking distance to everything in the French Quarter. This place is undeniably cheap given this fact, so just be sure to plan a lot of activities that keep you out of it. This place should definitely advertise more as a hostel instead of a hotel.
Rooms are literally a bed with a toilet nearby. The only small window is high off the ground in a random spot in the room. There is no central ventilation (common in old Nola houses though), so you may need to frequently adjust the window AC unit or the space heater you're provided. The tub flooded as we showered so we started each day knee-high in water. The mattress was plastic covered, which is understandable given where we were, but there were stains and cigarette burns on the linens. At the end of your stay, there will be a walk through to get your $10 deposit back and to make sure you did not steal any of the sandpapery towels. Oh, and don't expect any privacy as the walls are literally paper thin. And be warned that another practice here is that you'll need to leave the key at the front desk every time you leave. Not bad, just odd.
The location is great, walking distance to everything in the French Quarter. The rooms are older, but like the perfect hostel. It has everything one needs to have in a hotel room in a place like NOLA. A bed, a bathroom. The staff was perfect and kind. We got a new TV in our room as an upgrade. If you read the other reviews it is obvious those people are used to spending too much for "classy" hotels. The Empress was the best hotel we have stayed in. The water in the shower was HOT, great water pressure, clean just old. I LOVE the Empress Hotel and will definitely be staying there again for sure.
The bed was a little uncomfortable, but there is absolutely nothing else I did not like.
I was in New Orleans and had running water and a roof over my head.
Beds, bathrooms, and rooms were appalling, had to buy my own sheets, towels, and shower mat to make quarters livable. Location wasn't in the best neighborhood but not far from downtown.
NOTHING! It's the worst imaginable Roach motel.
The second day we were there the tub would not drain and the hole in the ceiling leaked water every time we took a shower. We notified the staff that morning of the issues. When we returned that same evening nothing was done and the floor was completely flooded. We went back to complain and we were promptly helped. The same staff member I originally notified tried to revoke my deposit when I went to ask about coffee in my socks. I would not walk around the room barefooted. The floor was so dirty. The remote for the TV didn't work. I could go on and on.
keep your expectations low and it's not that bad...
I enjoyed the location and helpful staff. The room was quiet and generally clean.
I disliked the plastic covered pillows and lumpy mattress which sagged in the middle.
The location was great, just a short walk to the French Quarter and the staff were very nice.
The hotel definitely looked better in pictures than in real life. We knew it was a cheap hotel going in, but weren't prepared for how cheap it was going to be. Mattress and pillows had protective vinyl covers, for example.
It is a basic but fine hotel, the staff was friendly, the rooms were clean, and the location was good. What more could I want for this price?
The other guests that I met on the patio.
Did not like anything about this hotel.
The room was filthy, with no hooks in bathroom for towels. Toilet roll on the floor because roll holder was broken, no soap dish, cracks in wall with grime & mold, tiny heater stopped working after 15 seconds, towels had stains on them & tv was over the bed with electric wires hanging all over. Worst of all I was charged USD198 for 2 nights non refundable via booking.com while walk in clients were charged USD74 per nite. We had to leave after 1 nite (& lose our 2nd nite payment) as conditions were worse than backpackers room in Vietnam & Indonesia. I guess I cannot book on trust anymore. Booking.com should remove this hotel from their list.
The hotel is run down and big shame. I wanted to cancel the reservation and move to another hotel but couldn't do it under ur regulations.
Location. Based on prior reviews, we planned ahead and took our own bedding, towels, soap and tilex/clorox to clean everything we had to touch.
The room smelled of piss and the door to our room looked as though it had been broken into in three difference places
The staff was very competent, and friendly.
The property is run down. Bathrooms need re-modeling.
Morning coffee on an upstairs balcony felt very "New Orleans."
No room furniture to put things on; no bathroom shelving or surfaces. Damaged sink breaking away from the wall. Had to keep asking for clean towels. Lack of room cleaning and tidy-up.