Overview

Empress Hotel

1317 Ursulines Avenue, New Orleans, LA 70116, United States
+1 504 529 4100

$76+

Overall guest ratings

4.7/10 Okay
Based on 504 reviews

Review highlights

  • 8.4
  • 7.9
  • 4.5
  • 2.5

Nearby

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    About

    Empress Hotel offers a great location, putting you within a 15-minute walk of New Orleans Jazz Park and French Market. You'll have free perks like WiFi and self parking. Also, Mercedes-Benz Superdome and Jackson Square are within a short drive.

    More hotel details about Empress Hotel

    Empress Hotel Prices:

    $76 - $162 (Based on average prices for a Standard Room)

    Empress Hotel Rooms:

    36 rooms

    Other names used to reference this hotel:

    • Empress Hotel New Orleans
    • Empress Hotel New Orleans Louisiana
    • Empress Hotel MSY
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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews of Empress Hotel

    Overall Rating

    4.7 Okay
    Based on 504 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good location."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Great parking, according to 76%."
      7.9 "79% liked the proximity to shopping."
      7.3 "73% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Average value."
    • 4.5 "Breakfast is below average."
    • 2.5 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.2 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.3 "87% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      2.4 "76% didn't like the uncomfortable beds."
      0.8 "92% said rooms were small."
      4.3 "57% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
      1.9 "81% had problems with the shower."
      2.5 "75% criticized the small bathroom."
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    Overall Rating

    5.0 Okay
    Based on 388 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought parking was inexpensive."
    • 7.0 "High value."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.8 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 1.6 "Awful rooms."
      1.0 "90% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      1.4 "86% said rooms were dirty."
      0.7 "93% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      4.5 "55% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      0.8 "92% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
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    Overall Rating

    5.0 Okay
    Based on 5 reviews
    • 2.0 "Awful rooms."

    Overall Rating

    4.9 Okay
    Based on 110 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Average value."
    • 2.5 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.3 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.6 "84% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      2.7 "73% didn't like the uncomfortable beds."
      4.1 "59% found problems with the furniture."
      0.7 "93% said rooms were small."
      2.3 "For 77%, the rooms looked old."
    • 2.0 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      0.7 "93% said rooms were small."
    • 1.7 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
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