Overview

Empress Hotel

1317 Ursulines Avenue, New Orleans, LA 70116, United States
+1 504 529 4100

$81+

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Rates

Overall guest ratings

4.5/10 Okay
Based on 558 reviews
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Review highlights

  • 8.4
  • 4.3
  • 3.7
  • 2.8

Nearby

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    About

    With a stay at Empress Hotel in New Orleans (French Quarter), you'll be minutes from Backstreet Cultural Museum and New Orleans Jazz Park. This hotel is within close proximity of Louisiana Museum of African American History and Saint Augustine Church.

    Rooms

    Make yourself at home in one of the 36 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Housekeeping is provided daily, and both irons/ironing boards and rollaway/extra beds are available on request.

    Rec, Spa, Premium Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and coffee/tea in the lobby. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Wheelchair accessible
    • Air-conditioned
    • 24 hour front desk
    • Concierge service
    • Free parking
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    4.5 Okay
    Based on 558 reviews
    • 8.4 "Great service."
    • 7.9 "Good location."
    • 4.3 "Disappointing food."
    • 3.7 "Internet is poor."
    • 2.8 "Horrible vibe."
    • 2.5 "Awful breakfast."
    • 2.2 "Terrible amenities."
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    Overall Rating

    4.8 Okay
    Based on 379 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.6 "Good location."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% thought parking was inexpensive."
    • 3.4 "Internet is poor."
    • 2.7 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 1.8 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 1.7 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
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    Overall Rating

    4.9 Okay
    Based on 5 reviews
    • 1.6 "Awful rooms."

    Overall Rating

    3.6 Mediocre
    Based on 11 reviews
    • 8.6 "Great service."
    • 2.2 "Awful rooms."

    Overall Rating

    5.5 Okay
    Based on 161 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.0 "Location is great."
    • 2.6 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.2 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 1.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      1.8 "82% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
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