Cons (-) The mattress was covered in plastic bags? Wtf?
1 star
Empress Hotel
1317 Ursulines Avenue, New Orleans, LA 70116, United States
New Orleans, LA
See location+1 504 529 4100Photos of Empress Hotel
Overview
Situated in New Orleans, Empress Hotel New Orleans is within a 25-minute drive of Louis Armstrong New Orleans International Airport and provides free Wi-Fi. It is ideally positioned for guests wanting to visit local attractions.
The hotel offers a ticket service and a 24-hour reception. Sightseeing arrangements can be made at the tour desk.
Empress Hotel New Orleans features 36 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay.
For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Jackson Square, The Historic New Orleans Collection and Bourbon Street are a short stroll away.
Amenities at Empress Hotel
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Hairdryer
- Golf
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Tour desk
- Key access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Dining
- Grocery deliveries
- Microwave
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Quiet street view
- Lockers
- Tile/marble floor
- Storage available
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Fax
Laundry
- Iron and ironing board
Things to do
- Golf
Family friendly
- Cribs available
Reviews of Empress Hotel
4.3
Mediocre
774 verified ratings
Wonderful
40
Very good
41
Good
56
Okay
63
Fair
119
Mediocre
113
Poor
342
Summary of reviews
Guests say
Guests appreciate the hotel's location near the French Quarter, but they overwhelmingly criticize the cleanliness and maintenance of the rooms. Many reviews mention issues like dirty bathrooms, pests, and uncomfortable beds, leading to a negative overall experience. Some guests felt that the hotel could be better marketed as a hostel due to its basic amenities and condition.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.3 out of 10
540 reviews
4.1 out of 10
26 reviews
5.5 out of 10
8 reviews
4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Empress Hotel?
The hotel offers a range of amenities to ensure a comfortable stay, although some guests have mentioned that the beds were uncomfortable and in need of improvement.
Is parking readily available at Empress Hotel?
Yes, the hotel provides free parking for guests, making it convenient for those traveling by car.
How is the food quality at Empress Hotel?
The hotel does not offer on-site dining options, but guests can explore a great selection of local dining options right on the hotel's doorstep.
What is the cleanliness like at Empress Hotel?
While some guests have reported cleanliness issues, such as dirty and smelly rooms, others have praised the hotel for being clean and having friendly staff.
What is the best time to visit Empress Hotel?
The high season at Empress Hotel is in October, offering an ideal time to experience the great walking neighborhood to the French Quarter and explore the local attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony for a pleasant outdoor space and views.
Consider Low Season Travel
July is noted as the low season, which could offer more affordable rates and potentially fewer crowds.
Take Advantage of Free Parking
The hotel offers free parking, which is considered a fantastic perk by many guests.
Be Mindful of Room Conditions
Some guests reported issues with room cleanliness and maintenance, so it's advisable to inspect the room upon arrival and address any concerns with the staff.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions such as Jackson Square, Bourbon Street, and the French Quarter, making it convenient for sightseeing.
Check for Room Upgrades
Due to feedback about room size and condition, consider inquiring about potential room upgrades for a more comfortable stay.
Be Aware of Noise Levels
Some guests mentioned noise disturbances, so it may be helpful to request a quieter room location if noise is a concern.
Take Note of Check-in/Check-out Times
Check-in is available anytime after 3:00 PM, and check-out is before 11:00 AM, providing flexibility for arrival and departure times.
Consider the Hotel's Unique Vibe
The hotel has been described as having a laid-back hostel feel, which may appeal to travelers seeking a more relaxed and casual atmosphere.
Pet-Friendly Accommodation
The hotel allows pets on request, with potential charges, making it suitable for guests traveling with their furry companions.
Location
1317 Ursulines Avenue, New Orleans, LA 70116
What's nearby
- Bourbon Street0.4 mi
- Historic New Orleans Collection0.6 mi
- Jackson Square0.6 mi
- Frenchmen Street0.6 mi
- New Orleans Mint0.7 mi
- Saenger Theatre0.7 mi
- French Market0.7 mi
- Place St. Charles0.9 mi
- Royal Street1.1 mi
- Canal Street New Orleans1.2 mi
- Caesars Superdome1.3 mi
- Robert E. Lee Monument1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Empress Hotel
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $110 |
Average price (weekend night) | $116 |
When to book a room at Empress Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Empress Hotel
FAQs when booking at Empress Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 5.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.4 mi |
Everything you need to know for your stay in New Orleans
Complete your trip
Popular destinations