Basics
Services and conveniences
Accessibility and suitability
Media and entertainment
Bathroom
Dining
Laundry
Bedroom
General
Pool and spa
Parking and transportation
Family friendly
Outdoor
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's customer service is known for being friendly, accommodating, and helpful, as mentioned in guest reviews.
How are the beds at the hotel?
Guests have praised the hotel for its very comfortable beds, ensuring a restful stay.
Is parking available at the hotel?
Yes, the hotel offers parking and a free airport shuttle for added convenience.
What are the dining options at the hotel like?
The hotel features a restaurant and a bar/lounge, providing convenient dining options for guests.
When is the best time to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's great modern interior design and comfortable accommodations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to inquire about the condition of the specific room before finalizing the booking.
Check for Noise Issues
A few guests mentioned noise disturbances from surrounding rooms, so it might be wise to request a room in a quieter area of the hotel.
Inquire About Breakfast Inclusion
Several guests were disappointed by the lack of included breakfast, so it's advisable to confirm the breakfast options and pricing before arrival.
Verify Payment Charges
Some guests experienced issues with overcharging, so it's recommended to double-check payment charges and seek clarification if necessary.
Utilize the Enclosed Outside Area
Guests enjoyed the enclosed outside area in the evening, providing a pleasant space to relax.
Confirm Room Cleanliness
A few guests had issues with room cleanliness and maintenance, so it's advisable to ensure that the room is properly cleaned and maintained before settling in.
Explore Nearby Attractions
The hotel's proximity to Westfield Great Northern Mall and Rocky River Reservation offers convenient options for leisure activities and shopping.
Request Maintenance Promptly
If any maintenance issues arise during the stay, such as a light bulb outage, guests can expect a quick response from the hotel staff for resolution.
Consider Transportation Options
The hotel offers a free airport shuttle, which can be a convenient and cost-effective transportation choice for guests traveling to or from the airport.
Inquire About Breakfast Inclusion
Several guests were disappointed by the lack of included breakfast, so it's advisable to confirm the breakfast options and pricing before arrival.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $222 |
Average price (weekend night) | $254 |
Value for money | 7.7 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 2.6 mi |