||||Excellent - 1093 reviews|
Overall Rating - Excellent - 1093 reviews
The environment and friendly staff.
No. It was very nice.
Nice indoor lobby
Staff was rude and incompetent.Girl in lobby gift shop was very rude. (It's obvious she hates her job so quit) Do us all a favor.
||||Good - 1155 reviews|
Welcome to BEST WESTERN PLUS Palm Desert Resort! Coachella hotels are known for providing the ultimate customer service, and our Palm Desert hotel delivers service, quality and value in droves. A nice outdoor pool is the perfect place to relax and soak up the California sunshine. However, every day should begin with a hearty all-American breakfast. Your ho...
Overall Rating - Good - 1155 reviews
pets are allowed in rooms and dogs barking during the nightfree breakfast,nice pool and patio to relax
The property was well maintained. The room was clean and comfortable. No musty smells. Work was being done in the rooms near me and it did not interfere with my relaxation.See above.
||||Excellent - 168 reviews|
With a stay at Shadow Mountain Resort in Palm Desert, you'll be next to a golf course and minutes from The Gardens on El Paseo and close to Living Desert Zoo and Gardens. This resort is within close proximity of Adagio Galleries and Palms to Pines Plaza West Shopping Center. Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens wit...
Overall Rating - Excellent - 168 reviews
This hotel was walking distance to the El Paseo shops.
This hotel is extremely dated. The gym was old. The pool was crowded. This would be good for families on a budget, but if you have ever been to even JW Marriott or La Quinta you will be sorely disappointed here.The room had cobwebs and dead spiders all over the room. The staff was nice to upgrade us to a bigger room. Unfortunately here, bigger is not better. There is nowhere to pick up morning coffee on site (except they put a coffee maker in your room). The gym is old and the machines are outdated. Pool is crowded. I would only come here if I needed to be here for a long time and were on a budget. Never coming here again. NOT for romantic getaways!
location - pool - tennis courts
studio we had was a little datedVery accomodating staff - brought us lots of towels when asked - great pool - lots of lounge chairs - nice age mix of people - location was perfect to shopping, restaurants