Concierge excellent, skyline lounge very nice, staff very courteous.
Seating area in room very limited. Too small for price.
I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others!
I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
wonderful service from all employees
Super location. Nice staff. Clean.
Internet not free. Public internet stopped working when I tried to use it