Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.1 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "Incredible bar."8.0 "
Lovely bar service , according to 80%." -
8.7 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 8.0 "80% said theconcierge service was amazing ." 10.0 "100% werehappy with the room service ." 8.2 "82% wereimpressed by the valet service ." 7.0 "70% found therestaurant service to be one of the best ." 8.0 "Lovely bar service , according to 80%." -
7.6 "High comfort."7.5 "75% thought
rooms were spacious ." 9.0 "90% said thebeds were comfortable ." -
7.5 "Nice rooms."7.5 "75% thought
rooms were spacious ." 9.0 "90% said thebeds were comfortable ." 8.7 "87% saidrooms were clean ." 8.0 "80% thought theview was good ." -
6.9 "Breakfast is mediocre."
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6.6 "Average amenities."6.6 "66% thought the
building was acceptable ." 6.7 "67% considered thelobby entrance to be so-so ." 5.5 "55% said theelevator was ok ." -
6.4 "Vibe was decent."6.7 "67% considered the
lobby entrance to be so-so ." -
3.6 "Internet is poor."4.1 "59% thought it was
overpriced ." 3.1 "69% said thewifi quality was bad ." -
3.4 "Value below average."4.1 "59% thought it was
overpriced ." 1.4 "Theprice was too high for 86%." 3.3 "67% said thebreakfast was too expensive ."
Overall Rating
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8.5 "Location is great."9.1 "91%
liked the proximity to sightseeing ." -
8.4 "Great service."8.8 "88% found the
staff to be very friendly ." -
7.6 "High comfort."9.1 "91% said the
beds were comfortable ." 7.2 "72% thoughtrooms were spacious ." -
7.5 "Nice rooms."9.1 "91% said the
beds were comfortable ." 7.2 "72% thoughtrooms were spacious ." 8.5 "85% saidrooms were clean ." -
6.8 "Breakfast is mediocre."
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6.0 "Vibe was decent."6.4 "64% considered the
lobby entrance to be so-so ." -
3.6 "Internet is poor."4.0 "60% thought it was
overpriced ." -
3.1 "Terrible value."4.0 "60% thought it was
overpriced ."
Overall Rating
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9.0 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."9.1 "91% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
7.6 "High comfort."7.2 "72% thought
rooms were spacious ." 9.2 "92% said thebeds were comfortable ." -
7.4 "Nice rooms."7.2 "72% thought
rooms were spacious ." 9.2 "92% said thebeds were comfortable ." 8.5 "85% saidrooms were clean ." -
6.9 "Breakfast is mediocre."
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6.4 "Vibe was decent."
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3.6 "Value below average."4.5 "55% thought it was
overpriced ." -
3.6 "Internet is poor."3.0 "70% said the
wifi quality was bad ." 4.5 "55% thought it wasoverpriced ."
Overall Rating
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9.2 "Terrific location."
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8.1 "Great service."
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7.3 "Nice rooms."
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6.3 "Average amenities."6.2 "62% thought the
building was acceptable ." -
3.6 "Value below average."
Overall Rating
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9.0 "Terrific location."
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8.5 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.8 "High comfort."
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7.4 "Nice rooms."
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6.2 "Vibe was decent."
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3.6 "Value below average."
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3.6 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Concierge excellent, skyline lounge very nice, staff very courteous. Seating area in room very limited. Too small for price.
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8.0review from
I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others! I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
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8.0review from
wonderful service from all employees
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7.0review from
Super location. Nice staff. Clean. Internet not free. Public internet stopped working when I tried to use it
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8.2review from
Concierge excellent, skyline lounge very nice, staff very courteous. Seating area in room very limited. Too small for price.
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8.0review from
I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others! I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
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8.0review from
wonderful service from all employees
