Walnut Creek Hotel's Warm Welcome Awaits Conveniently located just off of I-680, the Holiday Inn Express® Walnut Creek hotel welcomes you to the beautiful East Bay area. The hotel's location near San Francisco provides easy access to city businesses and attractions, and it lets you experience the charming beauty that surrounds our hotel's facility. In Walnut Creek, California, guests are able to stay close to businesses like CVS, Kaiser Permanente and John Muir Hospital. In addition to its proximity to major companies, our hotel also features free high-speed, wireless Internet access, free parking and an on-site business center, which has copy, fax and Internet services. If you're visiting for leisure, our hotel's location in Walnut Creek, California is the perfect choice. You can tour the campus of St. Mary's College or see a performance at the Concord Pavilion. Need to pick up souvenirs? We're just minutes from upscale stores at the Broadway Shopping Plaza. Since the hotel is near San Francisco, you have easy access to attractions in the city, as well. While you're at the hotel, we want to ensure your stay is as enjoyable as possible. Each morning, we serve the complimentary, Hot Express Start Breakfast Bar, which features our signature cinnamon rolls and Smart Roast coffee. By offering a well-equipped fitness center, outdoor pool and triple-sheeted bedding, we strive to make your stay as relaxing as possible!
extensive breakfast, plenty of food friendly staff afternoon cookies, a nice touch free parking, a real plus room clean except for carpet near bed :((( the building is a little 'old'
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The staff was very friendly and helpful. They were very patient with us sorting out the various family names, who got what rooms that multiple bookings thru hotels.com caused.
Key card glitches. Seemed like every time we left our rooms someone's key cards weren't working when we returned. Also, rooms could use a little updating, starting to look a little worn.
The lobby obviously had been renovated. The breakfast was a cut above for that kind of establishment.
When checking in I was told that I wouldn't get any IHG Rewards points for my stay. Apparently, if the reservation is made through Hotels.com, there are no rewards points given to the guest--the very person who is paying the bill and to whom the points should be given! I don't care through whom I book a hotel room; I don't even think about it. Hotel rooms are booked through some sort of intermediary all the time. That's how the hotels fill their rooms: they use booking agents to get their rooms in front of the biggest audience of potential customers--duh! The most irksome thing about this is I purposely chose the Holiday Inn Express OUT OF LOYALTY. Why would I ever chose an IHG property again when they don't count every stay I make, every dollar I give them?
Everybody was very polite and made us feel welcome. The room was very clean and comfortable. It was a pleasant stay.
Location is convenient.
Check-in staff has as much personality as a cardboard box. Hotel isn't super clean and lighting fairly dismal.
We were thoroughly pleased with our stay. From the breakfast and lovely grounds, to the extra friendly staff, our time there was very enjoyable.