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Protea Hotel by Marriott Clarens

Corner of Main & Van Der Merwe Streets, 9707 Clarens, Free State, South Africa
+27 582 561 212

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+27 582 561 212

Overall guest ratings

8.3/10 Excellent
Based on 432 reviews

Review highlights

  • 9.0
  • 8.4
  • 4.9
  • 4.6

Good to know

  • Comfortable beds
  • Clean hotel facilities

Nearby

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    About

    This luxurious four-star retreat is nestled in the foothills of the Maluti Mountains in close proximity to the Golden Gate National Park and the Mountain Kingdom of Lesotho. Protea Hotel Clarens exudes sheer style, luxury and design that blends in with the natural splendor of Clarens—the inspiration of artists, eco-lovers and tourists who simply enjoy exploring this tranquil, magical landscape. The hotel takes special pride in its warm hospitality with 70 luxurious rooms. So whether you are planning a romantic getaway, team-building exercise, business conference or an African safari, we’ll ensure that it will be the experience of a lifetime.

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    Marriott V2

    Amenities

    • Parking
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 432 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.0 "Food is average."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.0 "80% had problems with the shower."
      0.0 "100% thought they were poorly maintained."
    • 4.6 "Pool is below average."
    • 2.9 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 1.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 388 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 4.7 "Disappointing food."
    • 2.4 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."

    Overall Rating

    8.2 Excellent
    Based on 34 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 5.2 "Food is average."
    • 4.5 "Rooms are not good."

    Overall Rating

    8.2 Excellent
    Based on 8 reviews
    • 8.4 "Great service."
    • 4.4 "Rooms are not good."
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    data provided by TrustYou

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