Fantastic location. We had an okay room. Restaurants are all incredibly expensive. You would expect much more for your money. We only had one bath robe, a small TV, and my front desk staffer was very unfriendly. She had me booked in three rooms for the same night and suggested I would have to pay all three. I said it was a mistake and eventually she got it sorted. For the price, you expect more. Would not recommend nor stay here again. I've stayed at SLS and Montr Carlo and would easily pick them instead.
Comfortable bed and spacious room. I appreciated the fitness center and the various weights and cardio machines. However, it was located quite a distance from the rooms. You had to walk the entire casino floor, past the lobby to get there. You're really paying for the location on The Strip. The room was nice but what comes out to be over $322/night including all taxes, etc the room and accommodations themselves weren't worth it.
Clean, Very accommodating, courteous staff and comfortable amenities we were very pleased and would highly recommend
Pretty hotel. They started to charge for parking!!! (This was not notify earlier in the booking) They give us room keys that don't work. ( happens more than one time) The walls don't cancel noise. I could still hear other people talking and in the middle of night. Placed unauthorized charge on the room for no good reason. Had to call to Ask the staff to make it correct, took very long time. Bad attitude also at one point they hung up on us. Iineffective staff that's was rude made the stay even more frustrating. Buffet quality of food, taste and atmosphere had lower dramatically!!!!!
fountain resort fee and parking fee. Room which was upgraded smelled like vomit.
Very luxurious, huge casino, welcoming staff. Fountains are a great attraction especially at night. We had problem to check in. Hotel didn't receive reservations from Kayak/Amoma. Took two hours and dozen phone calls to finally chek in. The pool area was great except there almost no sunshade umbrellas which are a must in Vegas sun.
Hotel property is impressive They dont provide any complementary breakfast or for that matter a cup of coffee
bed was very comfortable; food was good; everyone very helpful noisey room, no place to get away from smoke, needs several coffee shops 2 for s not enough
Location is excellent and the hotel has a lot of nice amenities. The fitness center is well equipped. The conservatory was beautiful, as always. Check-in on Thanksgiving Day was packed, and we waited about 30 minutes in line. It seems like there could be a better system. Parking garage was incredibly crowded and, in fact, we had to park at another hotel one night because it was full. The air handling system is not as good as other hotels. It was incredibly smokey, even inside the buffet where smoking is not allowed but apparently diffuses into the dining area from the casino. And we had to trek through the casino to get to and from the elevator to our room, so we could not avoid the smokey air. They should look into removing the chlorine taste from the tap water, perhaps a reverse osmosis system or charcoal filter, at least for the water served in the restaurants. The bathroom had loose pieces of silicone caulking all over the floor. Of course, everything was quite expensive, from the mini-bar items to the hotel cafes/coffee shops to the water sold in the hotel shops ($5.25 for 1 liter) to the parking ($10/day).
I loved the décor, most of the staff, and conservatory. The show (O) was great too! We had a couple of issues with staff, the main on being the guy who "checked" the keys before entering the elevators was rude and not at all consistent with who he checked (both in our favor and against). When my husband asked him about it he was combative and obnoxious.
location is good, I thought the overall cleaniness of of facility starting to look a little tired, rooms were ok but house cleaning did not do a good job for making up room.
Decor is outstanding
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
It is a nice and clean hotel The carpets in the rooms need to be updated
The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
Swimming facilities, night swimming, restaurants, walking. Suite was huge! My pool lounge chair was broken.
The location and inside the hotel The pool was so disgusting and dirty
memorable experience and great customer service
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
Nice, but not 5 stars
Smoking in casino
Room amenities were excellent, the integrated technology made it an exciting new experience. The bed was extremely comfortable and the bathroom layout was also superb. The floor in the bathroom wasn't not clean to the 5 Star level. My wife drop her earring and I ran my hand across the floor to retrieve it and it came up completely covered in dirt and dust, would not expect this form a 5 Star rated resort.
Had a great coupon deal for one night at a wonderful, classy place. Sharp, professional, top-notch hotel!! The Casino floor was busy and there are a lot of hotel restaurant choices. My favorite experience was at check-in: when the line at mid-morning got a bit long, I watched a manager quickly find another six or eight staffers for registration and 'boom' the line was gone and I and others were taken care! Smoking in the casino, but that is everyplace in Las Vegas.
Very beautiful place, very stylish. There are tons of restaurants, shops and art pieces throughout the property. There's a night club Jewel there too. The concierges are super helpful. You can check in and out online. The hotel is situated well, can easily cross over to Cosmopolitan nearby. There's also a free tram, which can take you to Bellagio. I thoroughly enjoyed my stay and hope to come back again sometime. The pools and the hot tubs hours are 9 to 5. I was at Aria for a conference and 9-5 is when its activities are taking place each day, which made it difficult for me to enjoy the pools and the hot tubs. Managed to do it just one day, when the conference activities finished an hour and a half earlier. We did have our conference's party by the pools, but I'm thinking not every day they must be using the pools area for private events...
Staff were awesome to deal with. Very friendly, from check in, cleaning staff, to check out! Nice hotel, and the food was great. I found the casino was smokier than others on the strip. As a non-smoker, I found this discouraging. And the walk from the strip was a bit of a pain.
Great customer service
everything but the wifi please up you wifi game!! It is one of the most important features!
Aria has a great location on the Strip. Very convenient to check out Bellagio founrains, nightlife at Cosmo or just staying within rhe City Center confines. Its a bit smoky in the casino area but not any more than others.
Nice fitness center and spa, overall very clean presentation. Friendly staff. No swimming pool, pool under maintenance - come on guys, get the job done in a week or less. Strange "toilet water" smell in hallways and elevators. Over priced food - can see these prices Caesars, Wynn or Bellagio but not TI.
Location was great. Smokey smell everywhere, looks old, bathroom has lots of mildew/mold, very crowded and AC was too noisy.
Nice place. No coffee maker in room. Buffet was expensive ($35 per person).
I had a 2 night stay for free and I purchased another 2 nights in the Petite Suite. They also comped our Junior Suite for the 2 free nights as well!! Great customer service.
The rooms were nice and clean. The bed was super comfortable. I didn't like that a staff member told us we could book our 2nd night the next day for a cheaper price but when that time came around, the price tripled! If she didn't know what she was talking about then she shouldn't have said that. We weren't given any discount or anything for her mistake. Oh well.
Location. Bed. Price. The room smelled like cigarette smoke
Rooms were clean and the location was excellent The resort fee of $32 is way too high, considering the pool was closed.
nothing. i was so displaced about the room, i did nothing else on this property. not even bought a soda the room was improperly prepared. no amenities were brought until i screamed at the front desk on the last day. the lighting was terrible and there were no task lights above any of the work tables or desk. could not read paper. the picture on the website of the room is quite misleading as it shows plenty of light. the front door is a double door and the device that locks the door into place was broken. once again it took an aggressive discussion with someone to temporary fix it. the hotel even charged us an extra 30 bucks to get in early to this ill prepared faux palace......never again. many other better places than this developing dump on the strip
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
Great location on the Strip. Free self-parking (but going away soon). Much of the hotel is in a state of disrepair. The are renovating, but it tends to look like lipstick on a pig. The walkways and casino floor are unappealing, and the structure just had that tired look.
I couldn't get a refund after I did not go on my trip due to illness
Decent value. The staff was super nice, especially Angie, one of the casino floor cocktail waitress, she was the best! Check-in and check-out were a snap, All in all it was a pleasant experience. The rooms are decent, The location on the strip is good, It's cool there is a CVS in the hotel. I've stayed a nicer hotels, but then again, you get what you pay for. I would stay here again. Our waitress at Senior Frogs... she sucked.
room was given away and no reservation. had to argue for 30mins to finally get a room at 3AM.
The price was right the decor is a bit ourdated
Because it was fight night I was glad to see the extra security around the hotel. Sleeping rooms were clean. Manager in cafe did take off the 18% gratuity for large groups after we complained about service. Bad experience in breakfast cafe with service. We poured our own coffee refills, food was mediocre. Because it was fight night hotel was very busy and people screaming down hallways late night. The guests don't care it is a non smoking sleeping room. You could get high just walking down the hallway. It is time for the hotel to replace mattresses and pillows they are hard as a rock. Barely any water came out of the shower heads. Too many other hotels to choose from. Probably won't be back.
I cancelled my reservation yet im asked for a review, pretty stupid but hey someone like stupid reviews. who knows, I did not actually stay there I cancelled my reservations.
Beautiful room. Price was right. Casino smells like an ashtray. Lacking in cocktail waitresses. It was a very long walk down the hallway to our room. (Elevator was closest to room 401 our room was 521) Bed was very hard and uncomfortable. Bathroom was unvented and lacking in privacy. Won't stay there again. Excalibur was so much better.
Nothing My reservation was never booked. I arrived there from a 6 hour flight and did not have a place to stay. I had to stay on the phone with Getmearoom.com for two hours. My daughter was tired. Had to go to another hotel. I will never use this web site or Kayak again. Worst experience of my life.
Room service never came in day before we left. Ran out of toilet paper. Ice machine was broken. Told to go to another floor for some. Outlets on wall don't hold your plugs they fall out.
Our housekeeping lady really nice There casino employees were very rude and in a way racist
Parking is not included and a surprise extra cost. Starts your trip bad.
We arrived early in the am so our room wasn't ready, so they offered us an upgrade to a suite for a very reasonable rate, we took it. The room was very comfortable, and I liked having the extra space. Everything was clean, the temperature in the room was perfect, as I like to warm, and my husband likes it cool. (we traveled in Jan). I liked the convenience of the tram which stops at several hotels as you work your way north to the Stratosphere. I also enjoyed the spa, getting a massage and using the whirlpool and sauna too. The staff all around the hotel was incredibly friendly. I would stay at MGM again. What I missed was a clock, a coffee pot, and a refrigerator to put our leftover food in. You can't use the mini bar fridge for food or you get fined $50. You have to rent a separate fridge for $25 which I think is totally ridiculous.
Clean and well maintained Hidden resort fees included at the end
It's in an amazing location close to everything. The restaurants are great and the shows are amazing. Also, the housekeeping staff were really nice and attentive. Some of the casino staff were extremely rude and condescending.
? When I arrived there were 300 people waiting to check in and even though there were like 15 check in stations only 3 people helping. 2 hours later when I got my key and got up to my room my upgraded king was not upgraded at all nothing special nothing different to include no fridge and an old TV with a very bad picture. It's just a hotel nothing special
I liked the price and proximity to everything No fridge or microwave and they charge any little fee for a "nicer" room.
Overall everything Parking
Proximity to the strip was great. Beds were great. Outdated. Was here for the basketball games.....Sports book employees seemed not to be happy. Had to make hundred dollar bets to get a drink ticket. Beers by the sports book were $9.50. ridiculous.! Probably will not stay again because their are better values out there.
Everything was faine but your garage and valet parking I didn't like the fact that your parking was to far from casino/hotel and we had to walk along way and your valet parking guys didn't act professional at any time they wer full before 7
Very poor customer service. From the moment we arrive. Customer service at the frint desk was poor and rude.
The mid evil theme I paid for a room.with a choice of bed in which I chose a king before the trip, got to the Lobby to register and was told the room was booked for two queens. NOT my idea and when asked about the choice of bed I was told we dont have any. Its basic but not worth 70 dollar a night for a low quailty room. No bathtub in room and the remodeling is throwing a.monkey wrench.
It was clean and comfortable and located right on the strip. It was a little rundown.
I love it. good !
The staff were great. Friendly and very helpful no coffe pot or refrigerator in the room. Meant to force you to pay obscene prices for the in house vendors. No longer any free parking.
A fridge should be standard in all rooms not an upgrade. There is no longer free parking, parking rates were a bit much.
Resort fee is way too high for what's offered. Way!! And they nail you for 8 dollars a day parking. Such a rip!
I hated my experience here!!!!!!! Everything from value of money, cleanliness, room quality....worst 100 ever spent
Availability, and that's about it. Hidden "resort" fees are a pure ripoff, but the worst thing about Circus is the check-in process, which is atrocious. Here's how it goes: you stand in line for 40 minutes (even on Sunday night) only to get snarled at by check-in personnel. I had a worker refuse to communicate in Spanish, even though she spoke Spanish to the previous customer. She seemed to take offense at an Anglo speaking Spanish. Never again.
Will no longer stay again The agreement circus circus didn't keep between the online site and myself. Bad communication between the three and my reservation was cancelled and no communication was given prior to attempt to check in and no accommodations were mad and the payment they wanted to double
Nothing I liked. Rudeness of staff. Room heater only put out cold air. Couldn't look out the windows to see Vegas hey were so dirty. This was my first time in Vegas and the experience was not a good one. I was very disappointed in this hotel. I chose it only because my daughter and kids were going with us but canceled due to one of the grand kids getting sick.
Got to sleep comfortable No blankets just sheets
There are activities for families. It's dated. Had a nice room this time compared to last. But surely this place will be closed and a new hotel/casino built soon. Couldn't get bell desk or front desk at 5:20 am to answer phone. The "resort fees" are idiotic since you pay for everything you use on top of the fee. But it's Las Vegas...expect to be handing out money everywhere you go! The whole city has its hands out for money.
I like that this hotel was reasonable and had something to do for the entire family. I would have preferred to stay in something a little more upscale but if you can't afford that and want to get to Vegas it's the not bad.
Hallway smelled like urine, room smelled like smoke, no minifridge. Puke on ground in hallway.
The beds were comfortable but I would have liked there to have been a spare blanket as I was chilly most of the night. The woman at the front desk tried to upgrade us to a room in the actual casino building, but our original reservation was cheaper and in the smaller out building. It was good enough for us, good space a little outdated but it was a nice inexpensive option. Only other complaint would be it did smell like the facility had been previously smoking, it had a funky odor even in the non smoking rooms and halls Funky, smoky smelling odor even in the non smoking areas, no extra bedding so it was a chilly night
Room was good. Location was good Resort fees
The price was ok. Now I know why Found bed bugs. Staff seemed to not care much. Moved me to a smaller room, with no compensation. And this happened on my 35th birthday. Thanks Circus Circus
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Complimentary water , coffee and wifi not provided
Beautiful and spacious room. No complaints.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Free parking was lovely! And so many great restaurants and shops within walking distance!
Quiet, fully non smoking hotel with beautiful rooms. Service was outstanding. WiFi issues. Dining very limited
We loved that the hotel did not have a casino. It was a nice break from the lights, noise, and smoke you experience at other hotels and resorts. Walking to nearby attractions like the Aria, Cosmo, and shops were easy too.
The location, actual room, amenities were great. Glad that they had a bar on the property My room had a defective closet light, it was hard to see inside
Vdara is an awesome resort! I stayed on the 53rd floor and the view is just amazing. My only criticism is the $18 per night parking fee & high resort fee, ouch.
My bathroom sink was broken and I notified the staff an they never made an attempt to fix it. Also they almost mistakenly moved my stuff out of my room. Good thing I was leaving as they arrived to do so. The food onsite is bad and expensive - not a lot of options as you basically have to go over to the Aria to get anything
Liked the fact that I did not walk into a casino each morning. If you wanted to gamble then it was just steps away at the Bellagio or Avia
Clean new Lower key Close to cosmo Pool just ok
It is very disappointing to have one of my favorite hotels play games with charges. Parking is $18 and the resort fee is $32; so, if you are comparing prices to other similar hotels, you need to add $50. And, I challenge you to find these charges in anything published by the hotel or the consolidators.
מלון ברמה טובה שקט מאוד לעומת כל ההמולה של וגאס... הריח של המלון כשנכנסים ללובי מממ נפלא. חדרים ברמה גבוהה מיטה נוחה מאוד. יש בחדר כיריים חשמליות. תנור וכל מה שצריך כדי להכין אוכל למי שמעוניין. צריך להתקשר לשרות חדרים ולבקש כלי בישול מומלץ מאוד למי שמחפש קצת שקט מכל ההמולה שמסביב
Room layout was smart and fit my needs
Room Too much dust to clean in the room
Non-smoking and no casino A bit of a walk to the convention centers.
Cheap, backstage deli was good Bed comfy, view was good Very smelly everywhere but I did get used to it. No fridge or microwave in room, very tiring to eat out every meal
I've always wanted to stay here. The architecture makes it stand out from all of the other casinos. I mean, you can't really top a pyramid. The furnishings in the room were all up to date. The room was easy to access and parking was also easy. I would definitely stay here again. The carpet in the hallways should be updated. The HVAC system needs to do a better job of filtering out all of the smoke from surrounding rooms and the casino. Some of the outlets in the rooms need to be replaced; my phone charger kept falling out of the wall outlet. The tram is slow and its announcements need to tell you the next stop. An indoor pool and hot tubs would be a huge plus.
The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.
Decent location Shows on property Rooms are worn and in need of refresh Pervasive smell of smoke
Food and beverage extremely overpriced. Typical vegas.
The hotel was a very good place to stay, it was a little bit pricey for the quality of room we was in. The shows sold out too quick and the rooms were lacking.
all the Staff were so helpful in directing me to the right spot. Very friendly, even being so busy. Very clean rooms, great shower with lots of water pressure. Loved the deep bathtub ! The Buffet was wonderful, many choices of food and it was well stocked and kept very clean. We will definitely stay there again. No coffee maker, microwave or fridge in the room.
Good value for the money. Rooms could use an update.
The place was amazing Love to The staff that cleaned my room stole $320 from my room we left it on the table for a joke and sure enough she stole it
Nothing Smelled, gross, dirty, bad staff, horrible room
Hotel was adequate, but furnishings a bit worn and outdated. Needs self check in kiosk to speed up process - long check in lines result in poor first image...
Room was large with a comfortable bed. Hidden fees "resort fee" were added at check out even though I prepaid online. This was not disclosed by kayak online or at the hotel at checkin. This practice is deliberately deceiving and should not be allowed. I don't know how they get away with this.
The hotel was outstanding, as usual. Clean and efficiently operated, the staff takes pride in this hotel. Make your hotel reservation at any website but Kayak. My choice for airline reservations, their partner group for hotel stuff---not so much A drink coupon with our room upgrade never materialized. The state of Nevada now mandates that parking along the strip costs 10 bucks a day, so plan to walk a lot. Casino is run by corporations that focus only on profit. Likely will opt for Indian casinos over any Nevada venue going forward. (Will still run to the Nevada border for ammo since I live in Cali.)
Bathroom faucet was broken and there was no coffee maker. Really loud at night.
Didn't like the roller coaster view (patrons screaming). Light sleepers should request a room farther away from the roller coaster.
The night clubs really rock. The restaurants are outstanding. Everyone was fantastic there. The shows and the clubs are edgy and not appropriate for kids. We went for our 25th anniversary and I was afraid perhaps I should have spent more. Wow, we had such a great time. It was the memory I was hoping to make. For the price, it is a great value!
Upsetting you have to pay for parking customer service very poor my deposit hasent been refunded yet I won't stay there again
Hotel was good. No micro oven and fridge in room
It was clean. The staff was very accommodating. I would stay there again. It's right on the strip and there's easy access to everything.
New York New York NY Hotel has been I go to place for Las Vegas for many years. Has a great location, decent food service within the complex, and a okay Casino. The property is simply getting tired... It's time to do the overhaul of the entire facility especially the rooms.. casino. I don't believe the furniture is been changed within the bedrooms and for many years.
Restaurants, roller coaster, nice shower. Noisy despite being on 30th floor, unhealthy air, pay for parking, crowed pool, no frig.
Linens, beds, and pillows were very comfortable. The hotel has a cool look. Rooms were dated and the roller coaster could be heard in the middle of the night in the room. There aren't many bars.....we had to choose between Mexican dancing and a piano bar where they were charging a cover, even for hotel guests.
I took my best friend for his birthday. We spent the night at the New York New York aND from checkin to check out it was awesome. The times square piano bar was where we ended our night singing at the top of our lungs and that was after eating some of the best pizza in Las Vegas! Also the rollercoaster is pretty awesome too. Worth the money. Obviously the smoke is a turn off but they allow smoking in all of the casino's there so that is hard to get away from. Also War yep good old fashioned higher card wins is a game they have there but some nights it is closed that sucked.
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
Nice rooms, great staff, very luxurious. Ran out of some food items and bar items. Might have been a fluke. Not many bad qualities. Near the Wynn and treasure island but everything else needs a cab or uber.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
The entry level room was amazing compared to other hotels Nothing bad to say
It was off the strip. More quite and relaxing
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
Nice decor. Nice staff. Rooms are a good size. Telephone next to the toilet a little too much though! LOL TV in the bathroom mirror was cool. The bed was comfy, and the sheets were nice. The TV channels suck. Need to bring my Chromecast next time. The in-room food is too expensive and not excellent. The free shuttle service only goes as far as the shops at the Venetian/Palazzo.
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
Checked in and room was not clean. However, free upgrade to a better room and great service more than made up for it. And they also gave us additional food vouchers at hotel. Beauty and Essex was a very good restaurant. Staff was always friendly and helpful and ensured they followed up daily due to room issue. Our view of Beallagio fountains and Paris was fantastic. Room was dirty at first but they went above and beyond to make up for it.
The Hotel was BEAUTIFUL. We went for my birthday, had an amazing suite, amazing room and view. We booked this place because we heard it was the #1 party hotel Our very first morning in, we had a man next to us complain we were too loud. First of all - it was just myself and my partner and there's no way were disruptive enough for him to complain. It looked like he had kids in his room so possibly that's why? Then again, don't bring your children to the #1 party hotel if you want peace and quiet... The worst of it all though was our FIRST NIGHT after the morning incident, our neighbor complained again and actually made up that we were in a physical fight/destroying our room... Police came and interrogated us immediately and let us go - seeing we had not gotten in any fight nor touched the room whatsoever. The hotel ended up kicking us out, banning us for life, and did this all on my birthday over the "nature of the complain"..... I'm not sure how we were treated so horrible for something we were proven by POLICE we didn't do. Worst security and service ever. We went to Luxor had no complaints and our loudest friends were in MGM - also had no complaints.
Staff were incredibly friendly and engaging in genuine conversation. The place is not for the budget friendly but you really get what you pay for.
The view from the wraparound suite was awesone! Nothing!
Okay Resort fee
From the service to the room upgrade, this was such a wonderful stay. My friend and I loved everything about this hotel. Hands down my favorite in Vegas (I've stayed at many other hotels on the strip) and will be coming back each time! The marquee pool parties were a bit loud even with our balcony doors shut, but if you're looking for a quiet vacation, that's hard to come by in Vegas wherever you stay ;)
Nothing I never booked the hotel!!!' I never booked with Kayak..it's a mistake!!!
we came for the new year but all the bars and the clubs of the hotel were acupaied by companies that resurve it for privent event.... what about the hotel gust??/
The location is the best part. The Cosmopolitan is at the center of everything. The Cosmopolitan has serval great restaurant options covering a variety of types of food and at various price points. The Cosmopolitan Staff is accommodating, professional and friendly. The hotel is showing some wear and tear but overall looks very nice. I was there for a girls weekend and my girls and I love Bravo. It would've been nice in our limited amount of downtime to be able to watch Bravo (hello, Real Housewives is life). Lol. Lastly it would be nice if there was more seating near the pool at the Boulevard Pool. This could be accomplished by opening up the reserved chairs on days/times when the pool isn't busy.
Upgraded us to a suite room for our first stay at the Cosmopolitan! Thanks Cosmopolitan for the great stay!
Room was spacious and clean Pools seem small
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
The Wynn is always the best.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Loved our room asst
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Spring for the Petite Suite, well worth it!
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Beautiful and fabulous casino was luxurious and over-the-top with marble and statues and the pools were awesome. I will absolutely return again.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
The tv in our room did not work and nobody came to fix it.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
front desk guys are nice, good location. someone open the door and came in the room when i was still sleeping around 9 o'clock, however, i did not checked out yet.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
The location was nice. The hotel is attempting to use a custom scent but it smells like a bathroom deodorizer. It was disgusting. More than half of the garage is for valet only. What is available is hard to get to. Parking in the garage requires a walk through heavy traffic to get to the check in desk. The resort fee!! There is almost never a good reason for a "resort fee". The Flamingo is just an old hotel in a good location. Pretending rooms are more affordable and then tacking on a resort fee is an insult. I won't be going back to the Flamingo because of it.
Location is it's best asset. Peeling wallpaper. Old, chipped, scratched furniture. Waking up to maintenance banging on my door when I wanted to sleep in and had put all the DO NOT DISTURB sign on my door. Maintenance man demanded to come in to my restroom after I told him my wife and I had to get dressed first.
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Price. Location. Buffet. Cleanliness. Beds. Didnt have the room we booked. Got moved to the smoking section. None of us smoke. Got offered an upgrade but was required to pay for it which I found to be very frustrating.
No ventilation or fan in the bathroom.
Staff was every helpful rooms were clean Nothing really
Nice place downstairs where casino and restaurants are located Room was tatty, very dated broken and missing tiles in bathroom. Staff didn't seem to real care,
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
Location was perfect There bathroom wasn't clean. Was very dirty hair in the tube.
Need to have none smoking areas! The room was nice but the neighbors smoked and we smelled it and they all so had a dog and we herd that dog! House keep ever nice and clean.
Great value. Out of the crazy part of the strip but still close. Everything you need in Vegas without paying for the extra flash.
Casino in the hotel Too far from the main strip Very old and run down Too expensive for what it is Theft in the garage Stained sheets and towels
Nothing. I have nothing good to say about this hotel.
Roxy's was good. Great singers! Room was drab and outdated including the smallest bathroom I've ever seen in a hotel. The window in this room was also extremely small yet positioned perfectly so that the unclosable curtains allowed a beam of sunlight to wake me up at sunrise every morning. There were no available electrical outlets near the bed. Even the 1980's alarm clock was across the room. The water didn't work for 2 hours on one of the days I was there. My room was serviced once during my four night stay. The Wifi was incredibly slow and limited to 1 MB of data per 24 hours. There was not even an option to purchase better wifi. There were huge dust bunnies on every surface over 5ft tall. The bathroom fan was especially dusty. The hotel is in a very bad area. My Lyft driver urged me to only use the front entrance/exit because he wanted me to make it back home. Even using the front entrance I was confronted by 5 different panhandlers within two blocks of the hotel. The hotel is very far from everything else on the strip. I didn't want to walk to anything after the first day b cause my feet were worn out. I will not stay at Stratosphere again.
The remodeled rooms were good, and the price is also appealing. They also have a good crew in their valet area. I came in and was assigned a room in the North Tower.....stay away from the North Tower, that place is depressing and the rooms are old and not remodeled. If they ask you if you want a room with only one queen bed, say NO. I had to pay (reasonable price ) to be moved to a room with a desk which was a remodeled room in a different tower.
The room was perfect for the price. Very clean room and comfortable bed. The distance from the strip was kind of a downer We had to take the bus everyday.
I really like the location and layout. Very cool places inside the property. Cleanliness of the room was unsatisfactory. Needs detailed cleaning. Body lice after my stay. No bueno
Nothing This place looks like a motel the rooms are dirty and old. The lights in the room did not work nor the electrical plugs only two of them worked in the whole room. Would never stay here again the pictures online is not what they look like do not be fooled!
Arrived at 12:30 am and got to stand ina slow-moving line for an hour. Of course, they also screwed up my reservation. Room smelt like smoke. HORRIBLE experience.
All staff was very helpful and friendly. Hotel was very clean.
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
Great for the money. Clean, comfortable, and good design I couldn't find my soap in the bathroom for my hands. Not sure if they forgot it or they just expect you to use the body wash, but there is a soap dish, so I'd assume I just didn't get any bar soap.
Hotel room and lobby was clean and updated. It was centrally located which was a huge plus. The hallways were dim, dark, and poorly updated. They kinda seemed dirty. Also, the signage was very poor. It took us 20 minutes to find our hotel room.
We always stay here when passing through Vegas. The beds and rooms are extremely comfortable and always fit a great price!
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
My sister had a room, or friend had a room and then my fiance and myself had a room. We checked in late and they offered to put all of us in a suite for an additional $100 plus we all had to pay a 35 resort fee. We thought it was a good idea so we could all hang out together but come to find out we were blessed with hearing the elevator the entire time. We also found hair in the shower. Other than that, the staff was friendly and the location is great. Food at the 24 hour restaurant there is not worth the price.
Very expensive, expensive resort fee with no coffeemaker, charges for TOUCHING the mini bar, no access to a fridge, horrible smoky environment.
Clean, friendly staff, location, tram to treasure island Paying for parking, Resort fee during the winter, no coffee makers or microwave in the rooms
There was almost no in-room amenities like tea/coffee/bottled water... Also, parking is not free... Finally, resort fee is extraordinarily high...
Location, amenities, restaurants Main pool area closed for renovation
Did not like how they sneak in the resort fee charge
Loved the experience at Mirage Hotel. Very friendly crew, great room and great restaurants. Whenever I come back in Vegas I am definitely staying at Mirage again.
Needs a makeover
Spacious room Nickeled and dimed; parking is not included, no soap in the hotel bathroom, three street tacos chips and a water cost me $21. This is rediculous. No $5 blackjack, had to leave to find decent gambling. Resort fees, but resort closed due to weather.
Only part of the entire stay that was positive was the Operations Manager finally coming through after having complained 4 times about my room and it still not being resolved. Housekeeping was an absolute joke. Leads me to believe that there is no communication between front desk and housekeeping. First night I check in, got a room with two queens. Almost jumped in to be to notice a big urine stain on the sheets. Thank God the second bed was clean so I slept in it. Oh did I mention the clump of long black hair on the ice bucket. Reported the issue the following morning and the girl removed the resort fees for two nights only to come back that evening to find the issue still glaring at me in the face. Reported the issue the following morning to the same girl I talked to the prior morning and this time all she offered was to remove one more nights resort fees (apparently as issues escalate the process to resolve the issue is to make the customer less happy). Much to my surprise I found the issue yet unresolved that evening when I returned to my hotel room. At this point I was thoroughly disgusted, what else wasn't cleaned in my room prior to me checking in and during my stay I wonder. Having found the issue unresolved I marched down to the desk to talk to someone that would give me more than a "We have done the most we can do" speech. I asked for a manager who too while apologetic had his hands bound with what he could do. When I asked him to go up to my room and see the issue for himself he informed me he had no idea that issue was unresolved for three days now. Eventually he pulled some strings and got me a ticket to a show and $50.00 credit for dinner. I work in the service industry and know that what most customers want is for the issue to be corrected and to some extent to be taken care of. After my first day that's all I wanted, I didn't ask for any money (company trip, company expense) so how hard is it to acknowledge a breakdown somewhere in the system, apologize and take care of the issue.
The bed and pillows were very comfortable. The sink drain was off the track and "closed" I fixed. The shower - the ring at the top kept sliding down to the shower head. The radio/alarm did not work. Lack of consideration for other patrons - sexual sound could be heard through the wall, the drunks yelling/swearing in the hall in the wee hours of the morning. No room in the refrigerator for any "leftovers" - it was filled with liquor, water so that there was no room for the leftovers I had.
Quick, efficient check-in. Was offered a special offer to upgrade to a suite for an extra $75. Very quick valet parking services. Rigid check-out time
Pools atmosphere cleanliness views Hidden fees I did not expect High price of food each time
Our rooms at the Delano were nice and clean After me and my family ate at the Mandalay Bay Breakfast Buffet we got really bad food poisoning from the Spinach in our omelets, we were in ER to rehydrate and are still sick to this day, That is the only thing that my father and I ate that was alike and we were tested for food poisoning and yes that is what we had and the only place we ate in 24 hours prior to sickness :(
Nothing in particular Booked and prepaid for 2 rooms, but hotel could only find 1 room when I checked in, they promised to fix the problem. But I was still charged for another room when checking out, in addition, my credit card was charged for more than $600 for items I didn't recognize. I was told the charges would be canceled and refunded, but it's really a frustrating experience!
Room was nice and staff were helpful. Room was cold, and even after setting up the thermostat, the bathroom remained freezing.
Great room. Clean and gorgeous contemporary decor. Very helpful staff. $5 for a tiny box of Cheezits at the gift shop. Also, spending almost $4 for a bag of M&Ms. They should at least put prices on the items so it's not a big surprise when you are already at the register.
All staff we felt with were all friendly and professional. Our room was excellent! Did not like the younger dance music constantly playing in casino music giving it a night club vibe the whole time.. Also buffet food wasn't that great.
Loved the well appointed room and our fabulous view of the strip. Really comfortable beds and lovely sheets and pillows. Staff was friendly and room service was surprisingly quick - especially for super bowl weekend. We had a problem with the water at first- it was scaldingly hot and we couldn't take a shower. Engineer had to come and run all the hot water out of cold line in the tub. Then we could shower- with the tub still running! next day it worked and then it happened again- but we now knew how to get it to work. Apparently the whole bottom half of hotel was affected. The gym didn't have any weights under 10 lbs. gym could definitely be improved a bit. All pools were closed. Guess cuz it's February. Don't know if there were any hot tub options.
Nice hotel to stay
Quiet, nice staff Expensive sundries in the convenience store, but that's vegas
I liked how the restaurants were in the same area, so you don't have to walk from one part of the casino to the other when looking for one to eat at. I didn't like that there was a fee for late check out.