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The breakfasts were excellent and we had a very relaxing stay.
The neatness and location 24 hours security at cars? Could only book in at 2 O clock ...and then our room wasnt ready...
the staff, location, luxury were all what we would expect from a Protea 4 star and in many cases far exceeded our expectations.
The village of Clarens. Room confort. Closeby parking lot. Nice looking entrance. Reception by staff. Too expensive breakfasts. Much cheaper downtown. No real atmoshere like old style hotels.
Good, clean, modern hotel that suited a weekend stay very well. No. It is a good hotel.
Position within Clarens The prices for the breakfast are too high.
I liked the modern and arfican decor, the food was good and the setting is great.
Location, interior syle. The key card didn't work proparly. The space between the bed and wardrobe is too small. the meals not included are too expencive.
Beautiful room with splendid mountain-view, fireplace, four-poster bed and every evening a glass of port and chocolate standing ready besides the fireplace. Nice fresh breakfast. Beautiful surroundings.
central location, mountain views, excellent provision made for the winter cold in heaters and fireplace. very romantic. no
Good, quiet location, balcony overlooking green, and nice views of mountains to side. Beautiful area and Clarens is a very pleasant town. Had to go to a restaurant about 200 yards away for (good) breakfast, and absence of TV and comfortable seating in room
Simple and charming b&B. Log Fire in the room very useful in winter months and underfloor heating very adequate at other times. Spectacular location and central to all Clarens has to offer. I personally liked the fact that there was no tv! Rather on the expensive side for sa b&b but still reasonable if you are paying with £ or $.
The manager is most pleasant, was waiting for our arrival, greeted us by name and did so each time he saw us, and had moved us to a better room because one became available. The House was delightful - spacious, full of light and sunshine and well equiped. We would definitely stay there again! The management has an arrangement for breakfast with a separately owned restaurent which shares the premises for breakfast. The setting is wonderful but the meal was miserly - a sad note, as breakfast is hardly a heavy expense meal. Two miserable slices of bacon, half a tomato and two eggs does not constitute a 'full English breakfast'. We felt cheated! I have brought this to the hHouse manager's notice.
Enjoyed the location, under floor heating, fireplace. No
I liked the way we were welcomed as well as the comfort of the room. It was centrally located and within walking distance of all restaurants and shops. Well located for day trips to nearby walks and aditional activities if required. Not 100% convinced that it (still) deserves a 4 star rating
The comfortness No complaints
Prompt service and attention to all our needs by management. Willing to accommodate our wishes
Service, Ambiance, Heated Rooms, Views