Basics
Accessibility and suitability
Bathroom
Dining
Services and conveniences
General
Health and safety
Media and entertainment
Outdoor
Laundry
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How far is the hotel from Masjid Al Haram?
The hotel is around 10 to 15 minutes walk from Masjid Al Haram, making it convenient for visitors who want to stay close to the holy site.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, such as dirty rooms and smelly bathrooms. However, the hotel staff is cooperative and willing to address any cleanliness issues upon request.
What are the best features of the hotel's location?
The hotel's location is near Masjid Al Haram, making it a convenient choice for visitors. Additionally, there are nice restaurants nearby and free bottled water available.
Is the hotel suitable for families?
The hotel is suitable for families and children, with nearby hotels available for food. It's a nice place with good maintenance and within walking distance to Al Haram Sharif.
What amenities are available at the hotel?
The hotel offers amenities such as free bottled water, a refrigerator, a microwave, and a tea/coffee maker in the rooms. Additionally, there is 24-hour front desk service and room service available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Close to the Elevator
Several guests mentioned that the elevators were slow and sometimes unreliable, so choosing a room near the elevator might save time and effort.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel did not provide adequate toiletries, so it might be helpful to bring your own to ensure a comfortable stay.
Check the Room Facilities Beforehand
Guests have noted issues with room facilities such as broken showers, non-functional TVs, and lack of basic accessories, so it's advisable to check the room thoroughly upon arrival and report any issues immediately.
Be Prepared for a Walk to the Haram
While the hotel is within walking distance to the Haram, some guests mentioned that the walk could be tiring, especially for elderly or disabled individuals, so it's important to be prepared for the distance.
Manage Expectations for Room Size
Several guests commented on the small room sizes, so it's advisable to set realistic expectations regarding the accommodation space.
Bring Earplugs for Noise
Some guests mentioned that the rooms were not soundproof, so bringing earplugs might help ensure a good night's sleep, especially for light sleepers.
Be Mindful of the Smell
Multiple guests reported unpleasant smells in the hotel, so it's important to be aware of this issue and consider bringing air fresheners or room deodorizers if sensitive to odors.
Double-Check Room Assignments
A few guests mentioned discrepancies between the room they booked and the room they received, so it's recommended to double-check the room assignment upon arrival and address any discrepancies with the staff.
Consider the Surrounding Restaurants
While the hotel is located near restaurants, it's advisable to manage expectations regarding the variety and quality of dining options in the vicinity.
Communicate Clearly with Staff
Some guests experienced communication challenges with the staff, so it's important to communicate clearly and patiently to ensure smooth interactions.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 3:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | March |
Average price (weeknight) | $33 |
Average price (weekend night) | $31 |