London Hotels

Beautiful hotel centrally located in the heart of London's biggest attractions. Loved the ability to walk everywhere without ever needing a taxi. Wonderful stay and would recommend to close friends and family.

Convenient & central location , very comfortable

Customer service needs to improve

The location was great. Only a 5-10 minute walk to the Canary Wharf underground station and shopping. The public areas in the hotel were comfortable and you could get food and drink until the early morning hours.

The furnishings in the room were a little mediocre and worn. It is possible to do inexpensive and stylish but design is not everyone's strong suit. It would have been nice to have access to the waterfront but the doors were emergency exit/alarmed doors. All in all I would stay there again.

Briken AC, stuck in one position. Very tiny single rooms. Dirt. Catch on getting wifi, only 20 min a day are complimentary. Paid hotel support phone call-in line... Unfriendly staff from concierge up to manager, helpless fingerpointing to rules and booking broker.

Nothing...?

Good location but little loud at night. Extreamly uncomfortable and small bed and window without any view.

Just location .

nothing

very bad customer services ,rooms are very small,no air condition ,room was very hot ,this hotel not recommended at all ,i will never come back to this hotel at all .

This was a very charming hotel. The location was wonderful - only a few blocks from an Underground station and Hyde Park. The staff was great - very helpful and friendly. The concierge helped with getting tickets to museums and other attractions as well as trains, which saved a great deal of time not waiting in long lines. We took advantage of the breakfast service. The food was good with lots of options. The waitstaff was very attentive. We did not have to wait long for assistance. The maid staff was fine as well and also very friendly. On several occasions, we had to call the front desk to request additional towels and they arrived within minutes.

The Rembrandt is an older hotel with some of the issues associated with that. For example, the "switch" that controlled power to the room would "break" if the bathroom door was closed to hard in our room or a neighboring room. This could be easily fixed by tapping on the control panel. The room had a small table and desk, so there was no room for a wardrobe. It was a little difficult living out of a suitcase for two weeks. It would have been smarter to remove the desk and substitute some drawers for clothing.

Well designed room; very complete; lots of nice touches. Heated towel rack; jacuzzie tub; upscale furnishings; even has a couple of 110/115 outlets. Location cannot be beat; just down from Harrods and up from South Kensington Underground station two stops away from Victoria Station and 4 stops away from Westminster Station. The BigBus "hop on hop off" number 36 is just out front and the narrated tour the bus provides last right at 3.5 hours with city traffic and goes to every single place of interest. Tour bus pricing varies based on package deal but around $30 per person. The staff of the hotel always exceeds expectation; Neal, the head concierge; is full of insights for the area; found us a large private van to Heathrow for $65. We had 4 big bags from a twoo week Cruise, so the large Mercedes was excellent. The hotel and its ammenities are moderately pricied if not leaning a little toward expensive, as in breakfast; but in tota,l worth the money especially if on vacation. A superior experience; will stay here again when visiting London for sure.

The best part was location: one block from Earl's Court station and lots of restaurants nearby. The staff were very helpful and gave me a very slightly larger room as the other was so small and hospital-like that I didn't think I could sleep in it. Breakfast was good, a large spread in a large room.

The room, a single, was a veritable cubicle. Just enough room to pull the small suitcase past the bed. For my ipad, wifi seemed to be intermittent. That may not have been true of other people's devices.

Clean rooms, breakfast was good, able to check in early.

Rooms were very very small (think closest sized) with hard mattress and very soft pillows

Everyone work this hotel are very nice understanding very clean hotel the breakfast was very good and it's close to everywhere you wanna visite in London ) they are very friendly employees They help you for everything you need to know in London don't forget to meet this guy nam Koego his is the cool us guy I over meet with his co worker at the front desk price was so good to for London hotel price

I like it and I love it the Best hotel ever in London thanks you for everyone who work there

The location was superb! One minute walking distance from Oxford street and five minute to Covent Gardens. As central can be, two minutes walk to the Tottenham Rd Tube Station, shopping area, eateries, books and more.

The hotel is very good, and worthed for the amout of money

excellent staff, and service. The chino latino restaurant is very good, the chef deserves the honor.

Location not too far from center London with good restaurants and bars across the street.

Bed not confortable and tv positionned at a weird location far from the bed.

Liked the location and the free latte in the lobby. Room was okay. Small but we'll organised and big enough for two.

Window was overlooked by an office so had to keep the curtains closed. Bathroom was tiny and the shower was grimy - could do with a refresh.

Friendly stuff, clean good location.

Location is great, right next to Paddington Station & 3 different tube lines. Staff was pretty courteous and polite, just seemed unable to help with anything a lot of the time.

They lost power on the last day of my stay causing me to oversleep and miss a meeting. Guess they slipped a notice under the door that I didn't see. More annoying though was just the lack of amenities at the price point I was paying. Not a good value for the money IMO. No mini fridge for 230+ USD a night? Entertainment was messed up too, ended up getting charged for 2 movies, neither of which I could finish because they errored out halfway through and there was no way to fast forward or resume the movies other than re-starting them and watching them again from the beginning. I called the front desk and asked about this, they ensured I wouldn't be charged, I was.

Location was wonderful and hotel was clean. Showers were great.

Room was exceptionally small. No hair dryer.

They did not give me the deluxe room I reserved but a roon in a "sister" hotel which is mot the same as the one I was shown. They should be honest about what you are getting

Very friendly personnel; great service!

Staff were very helpful, rooms were well appointed altho a little smaller than I had expected. Bed was extremely comfortable. Nice atmosphere throughout the hotel.

Supper options were limited for vegetarians and the sandwich wasn't particularly nice.

cleanliness, friendly staff

a bit of a hike to the room, lifts too small

I have no complaints.

1- ther is no cabinet for clothes . 2- ther is no safety box on room .

Helpful and efficient staff, well located for the City, functional budget hotel

Corridors and rooms a bit stuffy as no airconditioning

Location was convenient and staff were really nice.

Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable

- Excellent location. South Kensington has tons of museums and good eats - Great price. (But it's definitely no 3-star hotel and should not be rated as such.)

- The room had zero sound insulation: I could hear everyone clearly outside my room, which was unfortunate given its location right next to the breakfast area - The bed was thin, lumpy, and generally uncomfortable.

The price and the location and the fact that it can be cancelled

Like everyone else stated, I think they put people booked through the this avenue down in the basement where the air is stuffy, no heat, and has moldy bathroom. The rest of the building looks reasonable so it could be just the basement rooms. There was also big piles of stuff outside of our room blocking the aisle the entire time we were there.. That seems to be a fire code violation to us.

Very close to many shops, staff kind.

The web wireless doesn`t work in rooms in the basement.

Some great friendly staffs and the location was fabulous. I will Definately stay there in the future.

The room I booked online was not what they gave me on my arrival. The size of the room was so small and didn't reflect the double room I had payed for.

Great location, close to underground. Quiet. Very helpful staff. We would stay again.

The hotel was nice and tidy, the most important features. The breakfast was excellent.

Our matters was a bit defective and my room window don't close tight 100% sometime you feel the cold wind from the window. My room was 317. We had another couple with us who's room was much better then us.

The staff was wonderful.

The room was small and was located on the 1st floor - bad view.

The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided

The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.

they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!

Location - perfect for a London weekend Breakfast was outstanding US outlets Quiet

Location was very good, close to Gloucester Rd. Rate was relatively low, but justified by negatives.

Room was tiny. Tv options limited. A bit of a quirky layout as its a converted house.

The rooms were nice and the location was excellent.

Bathroom, though very small, was modern and clean.

Room was extremely small.

Great location near the Tube and Hyde Park, I would stay here again if given the chance. Staff was great.

Rooms were teeny tiny but bathroom was nice and big. Nice big shower as well.

Location

Narrow bath.

Very convenient location. Good facilities. I always stay here when I'm in London

On this stay the air conditioning was not working. It was very hot in the room because it was summer. The hotel did provide fans but it was not ideal.

Efficient, friendly staff. Spacious accommodation

Bar drink prices expensive

it was mentions that fair inclced berkfast and when i arrived they said its not

Very good breakfast

A bit pricey

Good location,nice people,

The staff are friendly helpful and show a wide variation of knowledge of the city hotel is clean and the candles in the evening are a nice touch Xmas tree lovely.

Fantasic offer of an upgrade to a junior suite for just £35 incl bottle of wine and a great room with lots of extra space. Made the stay even more enjoyable. Superb location, friendly staff 10/10 :)

I came for a quick overnight stay, conference related. Comfy bed, great access to tube, great bathroom and nice tub.

Only thing: Ice machines for guests would be helpful

Great location for my needs (arriving by train, leaving via Heathrow) Friendly competent staff. Clean comfortable rooom.

Seems to be choice hotel for school tour groups. So I had to reprimand teens for socializing loudly in the hall.

Staff were very helpful. Nice clean looking lobby. Good fire escape facilities.

At check-in were trying to charge us for an extra baby cod (child < 2yrs) while in the initial advertisement baby cods were free of charge. After a short but crisp discussion showing them booking info on paper printed from the site, staff finally admitted the cod was indeed free of charge. Phone charges for local calls are ridiculously expensive, real robbery. Looking at the quality of the rooms, the general service facilities and costs, and comparing with other hotels, a 4-star classification is overrated.

Dinner was excellent

Excellent staff, ready and willing to help with any questions or concerns we had....

Not easy to find from the airport...small rooms...no internet in rooms

Excellent location.

Rude (male) receptionist staff.

I needed a bed for the night, and that was very fine

The lack of ventilation in the room, poor facilities for toiletting and showering (door didn't close, informed the staff)

was pretty awful