Hotels near Playa Del Carmen Airport

Search hundreds of travel sites at once for Playa Del Carmen Airport hotels

Check-in
Check-out
Compare vs. KAYAK |

Best Hotels near Playa Del Carmen Airport

Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8
Overall 9.5 Excellent
Based on 133 reviews
Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8

Excellent 10.0
Pros: Excellent people Miguel and his wife. I completely recommend this place to stay. I had my reservation before the check in time, and they had it ready by the time I arrived. Really clean
Excellent 8.3
Pros: Good location and breakfast
Cons: Too loud air conditioner
Excellent 9.6
Pros: The apartment was well laid out and the pool was great, a wonderful happy Italian couple Micheal & Barbara came and enthusiastically made breakfast in the morning, it was natural and organic just like our conversation, we communicated like old friends that hadn't seeing each other for a while (it was like been at home again)
Cons: I didn't have a phone which made checking in a little awkward not knowing what time I was going to arrive oops my fault for not realizing its not a 24 hour hotel lol
Excellent 10.0
Pros: Everything! The place is fantastic, and extremely clean. The location is perfect not far from all the activities but in a quiet building so really easy to sleep at night. The pool is also great. The highlight for us was the Italian couple that is managing the property. They are the most lovely people we met in our trip so far. They were fantastic and love our little 4 months baby! On the morning they prepared a breakfast which you could also call a feast! So yummy and tasty. Definitely the place to stay in playa del Carmen.
Excellent 10.0
Pros: Quiet courtyard with spacious pool.. couple of minutes walk to avenue 5. Very close to beaches. Owners very accommodating and happy to provide information/recommendations. Excellent breakfast
Cons: I would have liked a magnifying mirror in the bathroom
Excellent 10.0
Pros: The location couldn't have been better. Close to great restaurants, Mega, ADO, nice cafe directly across the street... It was very quiet--no street noise at all, and immaculately clean. Friendly and helpful owner! I will definitely stay here again when I come back to Playa
Good 7.9
Pros: 5 star hosts and breakfast - fantastic, so much pride goes into preparing breakfast.
Excellent 10.0
Pros: Everything. The location was close and walkable to everything I wanted to do with a Mega market and very good restaurants right around the corner. The breakfast each morning was absolutely delicious and plentiful and the owners are two of the nicest people you will ever meet.
Cons: There was nothing not to like.
Excellent 9.6
Pros: My time a Vida Nueva was amazing. Miguel and Barbara were so sweet and friendly. I can not thank them enough for their hospitality. Breakfast was more than expected. Fruits, sandwich, juice, donuts, extra stuff. It was amazing. I like how they please my son during breakfast. He like his food nice and simple and they did not have a problem helping on that. The apartment was beyond clean. Location was safe and close to many places. Miguel, Barbara and the security guy helped us around with tips about places to eat and visit and how to get there. My son loved the pool. We will be back at Miguel and Barbara apartment. Love their sweetness. My only suggestion is for them to change the kitchen utensils. Some looked old but it wasn't a big deal. Thank you again Barbara and Miguel. Thank you for your kindness. We missed you. Thank you for making us feel like home.
Excellent 10.0
Pros: Felt right at home
B&B Vida Nueva - Playa del Carmen
Rated #1
9.5
Excellent 9.5
Based on 133 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.5
Location
9.2
Services
9.4
Staff
9.5
Overall 9.4 Excellent
Based on 281 reviews
Cleanliness
9.7
Comfort
9.5
Location
9.2
Services
9.4
Staff
9.5

Excellent 10.0
Pros: Great hotel, nice staff and most comfortable beds ever!!
Excellent 10.0
Cons: Everything was completely perfect! And as a guy that usually have something to say, I really think this hotel deserves a rank of 10!
Excellent 10.0
Pros: Amazing stuff, friendly and helpful. Sourrounded by discos and bars that you can also hear all night
Excellent 10.0
Pros: Stylish modern hotel with a fantastic roof top bar. Great place to have a beer and cool off as it picks up the sea breeze . Staff were great also . 10/10
Cons: Nothing
Excellent 10.0
Pros: The beds were extremely comfortable and the sheets were heavenly! The overall design of the hotel was very modern and chic. Sofia is a member of staff of who made my stay truly excellent; she is kind, thoughtful and friendly!
Good 7.9
Pros: Decent hotel. Rooms are big, team Is nice and friendly. Nice roof Changed towels and sheets Good WiFi
Cons: Too dark.. makes the hotel feel a little sleazy. Breakfast is terrible. Even the most basic thing like fried eggs. I didn’t like the fact that the toilet has a glass door to it even though Its not transparent.
Good 7.5
Pros: Nice & modern . Location near walking street
Cons: Not on the beach. A few choice of breakfast because it is a la Carte .
Excellent 10.0
Pros: Very clean, spacious, luxurious, very nice staff and in a great location!
Cons: The hotel is in front of the coco bongo club and during the night there is some noise from there.
Excellent 9.6
Pros: Design, breakfast and staff.
Cons: Noise from the adjacent club was interesting.
Good 6.7
Pros: Location, staff - the room was big.
Cons: Bad smell from the toilet and music all night long - I could barely sleep.
Marquee Playa Hotel - Playa del Carmen
Rated #2
9.4
Excellent 9.4
Based on 281 reviews
Details
Reviews

Location
9.6
Beach
9.5
Service
9.2
Cleanliness
9.1
Food
8.9
Overall 9.3 Excellent
Based on 601 reviews
Location
9.6
Beach
9.5
Service
9.2
Cleanliness
9.1
Food
8.9
Location
9.8
Service
9.3
Cleanliness
9.2
Pool
8.4
Comfort
8.0
Location
9.7
Service
9.1
Comfort
8.0
Room
7.9
Amenities
7.8

Excellent 10.0
Pros: Condohotel Fabiola it's super! I stayed in the attic with my girlfriend for four nights. The apartment was spacious and very clean, beds are comfortable and the bathroom is very nice. There is also a jacuzzi in the living room. The thing we most enjoyed is definitely the terrace where we had breakfast every morning. The staff was very helpful and the building is a few steps away from the 5th Avenida. I definitely recommend the structure!
Excellent 10.0
Pros: This place is gorgeous. Very clean and stylish.
Excellent 10.0
Pros: Lovely staff. Massive apartment with kitchen. Room was right next to the main strip and beach but far enough away to avoid noise. Also across the road was the most incredible restaurant with the tuna tostadas we’ve ever tasted. There is also a Walmart a five minute walk away:
Cons: They have a coffee machine and don’t provide coffee. Just a small thing.
Excellent 9.6
Pros: Excellent value for money. Clean, spacious with friendly staff and a great pool. 3 minutes walk to 5th Avenue.
Excellent 8.3
Pros: The staff is really nice! The location, the othentic there, feels like you in casa of Mexican family. The security, the place is secured with gate and night guard.
Cons: It's not accessible, you need to use stairs and with luggage it's not for everybody, yet the staff helped me. There is no elevator.
Excellent 9.2
Pros: - Clean and comfortable room - Nice little courtyard with swimming pool - Close to many restaurants and the beach - Friendly and helpful staff
Good 7.7
Pros: Location was great.
Cons: Hot tub didn’t work
Excellent 10.0
Pros: We have stayed here several times. Excellent location close to ADO and many restaurants. Good A/C and refreshing pool. Amazing value for our stay in early September.
Cons: They were doing some loud construction during our last day. However September is the start of the slow season and all hotels are doing over-due maintenance this time of year.
Excellent 10.0
Pros: I travel frequently for work and have stayed at many different Playa Hotels. I have stayed at Fabiola now for my last 4 visits. I always reserve the least expensive room and they have all been good. The bus depot is around the corner and 5th ave is a few blocks away. Excellent quesadillas across the street; a grocery store for snacks and beers around the corner and many dozens of good budget restaurants less than a 5 minute walk. The rooms themselves are large and have great amenities. The pool is welcome after a long travel day. I plan to stay here again.
Cons: This place used to have a really nice "chillaxin" vibe; however the ownership/management has recently changed and are implementing "some new policies"
Excellent 9.6
Pros: We had the rooftop apartment with the roof terrace which was lovely.
Cons: There were quite a few mosquitos around the pool area.
Excellent 10.0
Pros: In our room was all we need to. our room The apartment is located close to the beach and Wallmart. There was also secure parking and excellent room service Very nice staff were ready to help us!
Cons: nothing!
Fabiola Condo Hotel - Playa del Carmen
Rated #3
9.3
Excellent 9.3
Based on 601 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.7
Overall 9.3 Excellent
Based on 436 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.7

Excellent 8.8
Pros: Breakfast was great and served on the patio. Lady who did the breakfast and did the housekeeping was exceptional
Cons: Could get some new lawn chairs, They were old and only 2 and one of them broke. At the beginning one couple was hogging both of them. There could be families staying and couples. Would have prefrred it if it just been me
Excellent 9.2
Pros: Very nice breakfast, easy to find place on a nice location. Easy to get in town but away from the noise. Would definitely recommend!
Excellent 10.0
Pros: Wonderful, wonderful place. Most hospitable people I stayed with during my vacation. Great rooms, tasty breakfast in the morning, everything was incredibly clean. Couldn't ask for a better experience!
Cons: Everything was great! The one thing that I'd say -- the Jacuzzi in my room ran out of hot water before it could fill up. But I was so pleased with everything else that this didn't even bother me.
Excellent 9.2
Pros: Access to the fridge, a nice large swimming pool. The place is situated in the relative calm of the condominium. Short walk to shopping area, beach and ferries to Cozumel. Breakfast was very good too.
Cons: Was very difficult to find, because the location information on booking that goes with Google map was not accurate.
Excellent 9.2
Pros: Extremely hospitable. One should know that this is a condo in a gated community. About 15 minute walk to the beach. We rented a car for the week and used the location for day trips to other beaches, cenotes, archaeological spots, etc. Only went to Playa beach one day. Great getaway from the town/noise. If all inclusive is your thing, this place isn't it. Breakfast each morning, but otherwise you are on your own.
Cons: Directions to get there.
Excellent 10.0
Pros: Exclusiveness, personal treatment of staff, closeness to beach and 5th Avenue.
Cons: Nothing to complain about
Excellent 8.8
Pros: Everything. Pool, room, service etc.
Cons: Just a little bit The distance.
Excellent 10.0
Pros: The location very nice near everything
Cons: Have a little problem with security staff due to bieng a gated community you would need to leave youre i d when u enter the property i wasnt going to leave my id with strangers so owner was nice enough to bring me her id to get in and out freely very happy after that
Excellent 10.0
Pros: Great breakfast, nutritious and prepared on time when I was available. Great location.
Cons: N/A I like everything
Excellent 9.6
Pros: Superb communication and service. Very polite owners. Very clean. Well equipped kitchen.
Cons: Located a bit further from the sea (approx. 15mins by walk). Would be nice if there is a possibility of bike-rental.
Casa Pili - Playa del Carmen
Rated #4
9.3
Excellent 9.3
Based on 436 reviews
Details
Reviews

Value
10.0
Beach
10.0
Breakfast
9.5
Service
9.3
Location
9.3
Overall 9.3 Excellent
Based on 295 reviews
Value
10.0
Beach
10.0
Breakfast
9.5
Service
9.3
Location
9.3
Service
9.4
Location
9.2
Room
7.5

Excellent 9.2
Pros: Perfect location, Carlo was very very helpful and friendly. Good price for good conditions. Kitchen with full equipment. Comfortable big bed. Good a new air conditioning. Every day room cleaning services. cheap and good laundry services. I spend 2 weeks without any problem. Apartment with Mexican style.
Cons: Problems with WiFi in my bedroom, but in living room was good. Poor water pressure in the shower room
Excellent 8.3
Pros: The host was attentive and warm. The location is superb. There are three discotheques nearby but we didn't hear the noise at night, so no issues to sleep.
Cons: Not related to the B&B!: There can be algae at the beach so it might make swimming difficult.
Excellent 10.0
Pros: Fantastic place, great location. Staff very welcoming and very informative about surrounding area and the town. Stunning view from the roof terrace.
Cons: There was nothing that I didn’t like at all.
Excellent 10.0
Pros: Very spacious. Very clean, excellent communication. Perfect location.
Cons: Nothing
Excellent 10.0
Pros: great location
Excellent 8.8
Pros: Carlo and his entree and information at arrival. out free upgrade. Thanks Carlo!! the location is great for a few days playa
Cons: only 1 parking spot
Excellent 9.6
Cons: The AC in the common area didn't work.
Excellent 10.0
Pros: Marco is a great host, he was super helpful and available for us at all the time. He has great recommendations and really cares about the people who visits his hotel. One of the best hots I ever had. The location is perfect, the area has great restaurants and night clubs. We will be back for sure.
Excellent 9.6
Pros: Excellent location at the center of Playa del Carmen. Spacious rooms. You prepare your own breakfast which is cool. You have access to kitchen, a large common area and a terrace. Carlo is an amazing, attentive host. Makes you feel at home.
Cons: The central location can be a curse. Apparently Playa became a party town. At night you can hear and feel the bass from nearby night clubs until 4 am.
Excellent 10.0
Pros: Really nice place, 15 min walk from ADO busstation, close to mainstreet and lots of shops, clean, big, friendly owners. When I was there nobody else stayed at the B&B So I had the entire apartement for myself which was great.
Embarcadero Maya B&B - Playa del Carmen
Rated #5
9.3
Excellent 9.3
Based on 295 reviews
Details
Reviews

Bar
10.0
Wellness
9.7
Service
9.7
Location
9.7
Breakfast
9.7
Overall 9.2 Excellent
Based on 1,270 reviews
Bar
10.0
Wellness
9.7
Service
9.7
Location
9.7
Breakfast
9.7
Bar
10.0
Pool
9.7
Service
9.7
Location
9.7
Value
9.6
Service
9.8
Pool
9.7
Location
9.7
Breakfast
9.7
Room
7.3

Excellent 8.2
Pros: Staff, friendliness, Spanish tapas and Spanish guitar at restaurant. Parking in building, pools, garden, courtyard, balcony. Quiet for inner city. Beach towels. Price.
Cons: Bathroom, clunky, loud air con, pillows, bed linens and bedspread. Dark room. Breakfast options wide but quality average.
Excellent 10.0
Pros: Beautiful pools and gardens, nice quiet rooms, great staff.
Excellent 10.0
Pros: I really like the hotel because I booked the hotel based on the event I thought I would be in and found out it was further away from Playa Del Carmen management was able to let me check out early even though I paid in full and refund me for the difference. The hotel location is perfect close to everything.
Cons: Just wish they have elevator go to our room other that is a great hotel
Excellent 10.0
Pros: I book this hotel because of it's good review and it turns out to be true. It's nicely located next to their city hall which is pretty the center of the town. You're couple blocks away from the beach and the famous 5th ave so we're talking walking distances. Our concierge Pedro is very nice and friendly from day 1 communicating on emails. The other staff makes you feels welcome too, Conrad and Gabrielle comes to mind. Complimentary breakfast is nice and I get to stuff my face. All and all they get it, you'll leave feeling money well spend and wanting to come back.
Cons: Closet size shower could be a little claustrophobic.
Good 7.7
Pros: It was in a good location and the pools were awesome.
Cons: We stayed in a room on the north side which was a Street view room. It was very noisy. If we did it again we would get a pool or Gardenview room.
La Pasion Hotel Boutique By Bunik - Playa del Carmen
Rated #6
9.2
Excellent 9.2
Based on 1,270 reviews
Details
Reviews

Location
9.9
Service
9.6
Bar
9.2
Wellness
9.1
Vibe
9.0
Overall 9.2 Excellent
Based on 1,247 reviews
Location
9.9
Service
9.6
Bar
9.2
Wellness
9.1
Vibe
9.0
Location
9.9
Service
9.7
Food
8.7

Excellent 9.6
Pros: The staff were extra nice and special, they made you feel important! The food was excellent and the fruit was amazing!
Cons: The only thing I didn’t like was leaving:(
Okay 4.2
Pros: A very good manager who tried to fix this all. Very educated, polite and client oriented.
Cons: Dirty room, provided not what we have booked, poor food, old property, small space, average beach, overpriced!!! Definitely a 4* hotel.
Playacar Palace - Playa del Carmen
Rated #7
9.2
Excellent 9.2
Based on 1,247 reviews
Details
Reviews

WiFi
10.0
Pool
9.4
Beach
9.4
Vibe
9.3
Location
9.3
Overall 9.2 Excellent
Based on 862 reviews
WiFi
10.0
Pool
9.4
Beach
9.4
Vibe
9.3
Location
9.3
Pool
9.5
Vibe
8.9
Location
8.7
Room
8.3
Service
8.3
Location
9.5
Pool
9.5
Vibe
9.0
Service
8.7
Room
8.4

Excellent 10.0
Pros: Resort like rooms and staff very helpful.
Excellent 10.0
Pros: Well designed and maintained hotel, as expected from Hilton. The roof pool & bar with a view to Playa del Carmen’s 5th Avenue, is exceptional experience! 2min walk from city center.
Excellent 10.0
Pros: The hotel is beautiful and very clean. Staff are friendly during check in and out. Only issue was that we requested room service although as we’d paid for the room during check in the staff member was adamant that we come down at 10pm to the restaurant to pay for it then and there. Defeating the purpose of room service when it could have been added to the room to be paid during check out (as we’ve done with other places, even if everything was paid for initially). It was annoying and rude as he was stood partially in the entrance of the room with his leg holding the door wide open insisting I come out. He did leave when I said I would come down. Other than that everyone else was very courteous and helpful throughout our stay.
Cons: Room service payments etc need to added for check out as a total payment rather than insisting we pay then and there at by leaving our room at night. If I didn’t want room service I would have gone down to the restaurant.
Excellent 8.8
Pros: Hotel is very nice, has very good location (close to the 5th Avenue) room is big and comfortable and the infinite pool in the rooftop is amazing.
Cons: We booked a room with breakfast included through booking.com and upon arrival at the check-in the receptionist couldn’t find that our reservation included breakfast, so I had to prove that it was included and this was very inconvenient. Not sure if employees do that on purpose to charge an extra fee. When we arrived at the restaurant for breakfast another surprise: there is a segregation for guests who have breakfast included in the room rate and guests who are paying for breakfast aside. If you have breakfast included in the room rate you are pretty much directed to another “room” with simpler meal options which you have to stick with, you cannot go to the other side of the room which has the more complete meal options. In my opinion this seclusion is unnecessary and embarrassing. The breakfast included in the room rate is much simpler and with very few options and the breakfast paid aside is varied and abundant. We also rented a car and parked in the hotel’s garage and I found it to be very pricey. Also I only used the hotel’s garage for one night and the day I returned the car to the rental place I advised the reception that I had returned the car and gave them back the parking ticket, so I was clearly trying to avoid being charged for parking for other nights and when I received my invoice, again to my surprise, they charged parking for all nights of my stay so that was upsetting too.
Excellent 8.3
Pros: Clean. Good location
Cons: To much noise from across the street. Room 206. They refused to give extra one hour late check out.
Excellent 8.3
Pros: A good sized room. Roof top pool is nice! A great location right by the 5th avenue. Kitchen with a fridge is a good sirprise.
Cons: Concierge kept trying to sell stuff on us and it gave us an impression that all they care about is money. There are drawers in the kitchen without silverware had to buy some dishes to use microwave.
Excellent 10.0
Pros: The Fives was an awesome experience. By far one of my favorite hotels I've stayed at while traveling. The staff was extremely friendly and attentive. Check in process was super easy and quick. They gave us free refreshments while checking in. The views in the lobby/atrium area are amazing. We were there for my birthday and they upgraded my room for free. They also brought me a bottle of champagne and a birthday card which totally made the trip. The room was so nice and upscale. There was a small kitchenette and double sinks in the restroom. The shower was spacious and the water pressure was good. Air worked almost too good it was quite cold in the room. Of course the best part was the rooftop pool. The views are breathtaking. We had lunch and dinner on the rooftop and just did not want to leave. There's 2 pools on the rooftop and a small Jacuzzi. They have sun beds and plenty seating around the pool. The breakfast was amazing. They have a red fruit jelly that I've been trying to find in the states and can't. Check out was just as easy as the check in process. You can tell they have really trained the staff on what hospitality truly means. I love it I love it I'm sure i'll be going back for Christmas. Oh and the price is crazy reasonable.
Cons: The hotel is pet friendly (so am I) but my friend is not. And we came out the room to a small dog running down the hallway. The owner couldn't catch it and when she finally did we noticed she had a leash in her hand. I would recommend they require guests with pets to keep them on the leash. We also ordered a hamburger from room service the first night and was very under cooked. Pretty much raw. So be sue to ask for your meat well done. But no real problems.
Excellent 8.8
Pros: Nice rooftop pool area
Excellent 10.0
Pros: What a stylish and wonderful hotel! Very relaxed vibe and a great rooftop infinity pool with stunning views. I would highly recommend the Fives Hotel!
Cons: Nothing, our stay was a blast
Excellent 10.0
Pros: Exelente place, very affordable for what you pay, it is always what you expected when the property has behind the Hilton name, I wolud be back!!!
Cons: Everithing its ok!!
The Fives Downtown Hotel & Residences, Curio Collection - Playa del Carmen
Rated #8
9.2
Excellent 9.2
Based on 862 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.4
Overall 9.2 Excellent
Based on 462 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.4

Excellent 10.0
Pros: Beautiful, very cosy. Great room.
Excellent 9.2
Pros: Very good location and staff were very friendly and helpful!
Cons: The bathroom was a little bit small!
Good 7.5
Pros: Breakfast is good, allows you TA
Cons: Small room Elevator is out of service during our stay
Excellent 9.2
Pros: Excellent location - two blocks from 5th Avenue but far enough away not to be disturbed by the noise. Convenience stores on every corner and excellent bar/restaurant in the same street called Zitla.
Cons: Confusing to find, as the address given is actually for Pasion by Bunik, which shares the same building and facilities but has the entrance on Calle 10 and Le Leyenda by Bunik is on Calle 10 Nte, the other side of the block. Go to the Pasion, they will just walk you across the courtyard. Check in time is strict 3pm.
Excellent 8.8
Pros: The hotel is quite centrally located , ideal actually . It’s clean and the staff are efficient .
Excellent 9.6
Pros: Location, outdoor pool, cleanliness. The receptionists were very helpful and kind.
Cons: The servers in the morning seemed like being bothered of the guests requests. Kept forgetting to bring what we asked for.
Good 7.9
Pros: Swimming pool, Staff, AC in room, breakfast
Okay 5.0
Pros: The property itself is pretty good. The pool area and location were highlights.
Cons: - Lift was broken - Stains on sheets - Locked out at night without being told after hours reception is other side of building - No wifi to start with, and then when it finally connected you couldn’t get wifi in your rooms - Other than that the rooms were good and bathroom facilities fine. I would have expected a discount on our stay or a voucher to compensate for the things that weren’t working. Disappointing stay as we paid for facilities we could not use. Also, there’s no excuse for sheets with stains- throw them away!! Wouldn’t stay here again.
Excellent 10.0
Pros: They allowed us to check in early as we weren't feeling good and I really appreciated that. The room was really nice especially for the price. The location was within walking distance to everything. This hotel is a lot nicer then places we paid more for. The breakfast was really good. I would definitely stay here again. We really liked it here.
Cons: Its hard to find.
La Leyenda Boutique By Bunik - Playa del Carmen
Rated #9
9.2
Excellent 9.2
Based on 462 reviews
Details
Reviews

Pool
10.0
Food
10.0
Service
10.0
Breakfast
9.8
Cleanliness
9.6
Overall 9.3 Excellent
Based on 129 reviews
Pool
10.0
Food
10.0
Service
10.0
Breakfast
9.8
Cleanliness
9.6

Sol Messico Beach B&B - Playa del Carmen
Rated #10
9.3
Excellent 9.3
Based on 129 reviews
Details
Reviews

Cleanliness
9.8
Value
9.8
Service
9.7
Beach
9.5
Location
9.3
Overall 9.2 Excellent
Based on 236 reviews
Cleanliness
9.8
Value
9.8
Service
9.7
Beach
9.5
Location
9.3
Service
9.7
Location
9.1
Breakfast
8.5
Service
9.7
Location
9.2

Okay 5.8
Pros: The hotel was clean and tidy, good location, close to ADO bus station.
Cons: Check-in experience was ok. Check-out was very bad experience. The guy at the reception was very bad at dealing with customers. Didnot speak english at all but we donot have any complaints with that. First, we wanted to store our luggage, he didnot undertsand even any part that we tried to explain. In other hotels "luggage storage" was sufficient to make people understand even if they knew only Spanish. We tried with Google translate as well but still he didnot understand. Well, now carrying luggage is our responsibility, so I will leave this here. Next was the scam played by them when it came to payment. I was supposed to pay 1572 pesos for 1 night stay. The hotel had already deducted this amount and the guy at the reception was not aware of this (according to someone who messaged me later from hotel). so early morning at 5.30 AM he made me run across the street to get cash instead of card payment (yes we live in 2018 and moving towards 2019, still no card payment at this hotel). This guy gave me invoice previous night which mentioned 1572 pesos and I paid 1600 pesos. Receptionist acted dumb and started asking 2400 pesos for god knows what reasons. I showed him the invoice and argued that we will play only 1572 pesos. Because of his hassle we almost missed our trip to next place that we had booked. Finally we left him with 1600 pesos and he didnot even bother to give back 28 pesos (and yes I do not want to leave tips of this experience). Later, I received a message from the hotel that they had already deducted the amount from my account and receptionist forgot to inform me (awesome! ), however the gave back the money that was deducted. But lost some amount due to conversion charges. Call it scam or ignorance of receptionist, I was at a loss and will never visit this place nor I will recommend anyone until they make necessary changes.
Excellent 9.6
Pros: The location is perfect (metres from 5th avenue and steps from the beach but isolated from the noise and crowds). The pool is spotlessly clean and very refreshing and the lounge chairs comfortable for a peaceful day of lounging in the sun. The room is spotlessly clean (loved the towel creatures) and has the basic necessities (fridge, bottle water, coffee maker, etc). The included breakfast is tasty and good value and the staff in general have been friendly and attentive. We’ve spent 3 very relaxing days and nights here and are sad to be leaving...
Cons: The bathroom could use a refresh as the shower is showing its age and there’s a persistent sewer odour that’s not at all a deal breaker but is a bit off-putting.
Good 7.9
Pros: The breakfast and the cleaness of the room were nice.
Cons: The bar close by is not ideal for a people looking for some rest on their vacation.
Excellent 8.8
Pros: Location was perfect. Near the ferry terminal to Cozumel and ADO bus terminal.
Cons: Breakfast quantity is limited. At least cereal and milk should always be included.
Good 7.9
Pros: Breakfast included every day. Great location. ADO bus station really close by.
Excellent 10.0
Pros: The staff was wonderful. Very friendly and ready to accommodate us at all times.The hotel was very clean. Breakfast was always very good. We've had a great experience here.
Cons: There isn't anything that they could have done better.
Okay 5.8
Pros: Needs a lot of upgrades
Cons: Not clean but good location
Excellent 10.0
Pros: So quiet and comfortable. Perfect location for us.
Excellent 10.0
Pros: -very clean rooms -comfy beds -really good breakfast -the staff is really friendly and helpful -best location!!
Cons: The music around the hotel, but that’s what you get in the heart of PDC
Excellent 10.0
Pros: Perfect location. Short walks from the bus station, to the beach & to the Cozumel ferry. Breakfast was good.
Hotel Posada Sian Kaan - Playa del Carmen
Rated #11
9.2
Excellent 9.2
Based on 236 reviews
Details
Reviews

Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.9
Staff
9.4
Overall 9.2 Excellent
Based on 185 reviews
Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.9
Staff
9.4

Excellent 10.0
Pros: Location - Playacar is safe and gorgeous Staff - warm, helpfull, efficient Bed - huge and comfortable Balcony - very pleasant Breakfast - perfect
Cons: It would be nice to have a small fridge in the room to keep the drinks cold. There is one on the first floor though.
Excellent 10.0
Pros: Great location as it is a 3 minute walk to the main street of Playa del Carmen, but still very quiet for a good sleep. The room was big, clean and with fan and AC. The breakfast was really good, especially in comparison with other hotels in Mexico in the same price range. The staff was friendly and helpful. We enjoyed a lot our stay at Casa Blanca and can definetely recommend it. A big value for money!!!
Cons: Nothing! Everything was perfect for us!
Excellent 10.0
Pros: Location, quiet, good breakfast, safety and Miguel employee was very helpful and friendly. The others employees too.
Excellent 8.8
Pros: The location, it’s excellent! So close to the fifth avenue but very quite at same time. Really close to the beach aswell.
Cons: Everything was fine.
Excellent 10.0
Pros: Great value! Very convenient location, super close to the main tourist strip and beaches, very easy walk to both the ferry terminal and ADO bus station. Clean and comfortable rooms. Very good Wifi and very nice breakfast. Would definitely recommend!
Cons: Nothing negative to say about our stay here.
Excellent 8.8
Pros: We stayed quite a long time. The room was nice, with working AC and ceiling fan. Comfortable bed. Close to a big shopping mall and bus station. Very nice staff. A very quiet place which was a big advantage for us. Safe area.
Cons: The beach close to the apartment is awful. Breakfast was OK but limited. You can use the kitchen which is nice but we were attacked by aggressive insects all the time and it was hot.
Excellent 10.0
Pros: The room was very big and comfortable. The shower is perfect! The kitchen is fully equipped and they bring pasta, rice and eggs at their expense. Don’t hesitate!
Excellent 9.2
Pros: Quietness, cleaningness, location and very nice staff. Beautifull neighborhood away from loud clubs and busy streets with tons of tourists, still within walking distance everywhere.
Cons: Nothing really. Breakfast could be more diverse and pillows more comfortable but this is based on very subjective feeling. Beside that all was perfect.
Excellent 10.0
Pros: Excellent location (close to ADO bus terminal and 5th Avenue), with the advantage of not being noisy.
Excellent 9.2
Pros: Our room was beautiful. We had Room 1 with the king bed and extra lounging bed. A/C worked fast. Lots of pillows to choose from for comfort (medium and firm to choose from). Provided shampoo and conditioner and lotion smelled nice. Soap washed clean (no residue). Breakfast was exactly as pictures on the site showed. Omelettes and sausages were in the silver warming bin. Staff were extremely friendly and helpful and hard working. Jenny, Luna, Magda, Juanita were all wonderful. Staff helped us out with finding a spot for our bike rentals and worried about them being safe. (Any place in the world there are opportunists waiting to steal things. You just have to lock up and make things not so easy for them.) Ideal Location as it was less than a 2 minute walk from Playacar Fase 1 gatehouse which is located at the south end of 5th Avenue. Less than 10 minute (I walk slow) walk to first beach entrance located east of the Mayan Ruin Park.
Cons: For the room itself there are no hangers for clothes or clothesline. I could not hang my dresses. Could also use towel hooks instead of having to throw the towels on the shower rod to dry. For me the bed itself was quite firm for my back but that is Mexico. I do wish Mexico hotels had foam mattress toppers. Unfortunately as all of the Caribbean is dealing with the seaweed, when tide brings it in, the first beach entrance is usually unusable. Last entrance which is at the very south of the Fase 1 next to Riu Palace is the best bet to get on the beach. For me that was a long trip without the bike. (This of course is not the fault of the hotel, just an observation and something to consider when one has mobility issues)
Casa Blanca Suites - Playa del Carmen
Rated #12
9.2
Excellent 9.2
Based on 185 reviews
Details
Reviews

Wellness
9.2
Service
9.1
Amenities
8.9
Pool
8.8
Location
8.8
Overall 9.1 Excellent
Based on 1,208 reviews
Wellness
9.2
Service
9.1
Amenities
8.9
Pool
8.8
Location
8.8
Service
9.5
Wellness
9.0
Cleanliness
9.0
Location
8.9
Pool
8.8
Service
8.8

Okay 5.4
Cons: THE HOUSE CLEANER STOLE MONEY!!!
Okay 5.4
Pros: The pool area and bar is beautiful. The staff was great except for cancelling a tour 24 hours in advance due to an illness was a big hassle. I had to beg them to do it and got a serious attitude about it.
Cons: Everything else. Constant noise, the location is close to everything but it’s not relaxing. The rooms look like a motel. Seriously bare and ugly. I left the property early due to the noise and I was not refunded for my last days. Oh! And the owner parks his cars directly in front of hotel which blocks the entrance entirely. Very annoying and rude to the guests!!!
Excellent 8.8
Pros: beautiful spa with lovely staff, great experience - I recommend to book a treatment. Lovely pool/Jacuzzi/lush gardens - the best part of the stay was to swim and relax at the pool and hammock. Reasonably priced pool bar. The hotel staff is nice. Even though it is not a super small hotel, the greenery covers up the rooms and gives the impression that the hotel is almost empty - as it is adults only, it was amazingly quiet and very relaxing!
Cons: The only thing that I wanted to point out that the mattress and pillows were not comfortable - seemed like they were quite dated and needed an upgrade (maybe it was just my luck as my family stayed in another room and they said their mattress was good). The breakfast food in the restaurant is in abundance, the quality is Okay. There is a little noise from the busy street but not too bad. Overall great value for the money, will return!
Excellent 10.0
Pros: Stunning view from your room! The location was perfect, centrally located nearby shops, restaurants, a dive shop just across from the hotel. Nice breakfast selection and I would highly recommend going to their Brazilian restaurant for a bite in the evening, it's a definite value for money.
Cons: The spa services are rather expensive, but luckily we got a deal where they offered a 30% off your first treatment.
Excellent 10.0
Pros: This was a very pleasant surprise. The staff was great , the grounds were amazing special shoutout to Manuel the bartender he was great. Great location close to everything. When you entered the place you could not here the noise outside very peaceful. I HIGHLY RECOMMEND THIS RESORT !
Excellent 9.6
Pros: Perfect location, amazing staff service, definitely a must, I will stay here next time.
Excellent 10.0
Pros: Location - great, a few minutes walk from the beach Service - proffessional, very friendly, helpful and caring (I even received a small surprise for my birthday) Breakfast - very tasty, big variety of sweet & savory options Spa - clean, relaxing
Cons: N/A
Okay 4.8
Pros: The location
Cons: The smell that came out of the shower..a chimical smell..we change a room but the smell didnt go-we took a shower at our friend's hotel..the hotel service told us that that we must talk to booking and not to them..terrible experience
Excellent 10.0
Pros: It looked exactly like the pictures.
Excellent 8.8
Pros: It’s beautifully designed. The pool courtyard is simply gorgeous, day or night. Feels like you’re stepping into a little jungle. The room’s decor was simple, but very clean and comfortable. Shower pressure and temperature were great. And the hammock outside the room is perfect to chill. I read a lot of reviews that spoke about the noise, but I heard nothing. Had a peaceful night and a good sleep. Breakfast was nice. Staff were kind. Location is great. 10min walk from the ADO bus station and right by the hustle and bustle of the 5th avenue, with plenty of shops, bars, restaurants and pharmacies around. Also a short walk to the beach area. I felt very safe both in the property and the area around (I did not go out at night though).
Excellent 10.0
Pros: My husband and I stayed here for 5 nights. We had a king room. Room was very spacious. Great facilities. Pool area and bar immaculate! Breakfast buffet lots to choose from. There is a new day spa which is amazing! There is a hydrotherapy pool and saunas.. The massages were amazing and very reasonably priced.All staff were excellent! This hotel is right in the heart of playa del carmen and all the restaurants and bars Really unsure how this is not a 5star hotel.
Excellent 10.0
Pros: Location and class very good
Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen
Rated #13
9.1
Excellent 9.1
Based on 1,208 reviews
Details
Reviews

Location
10.0
Amenities
9.6
Cleanliness
9.3
Room
9.3
Beach
9.2
Overall 9.2 Excellent
Based on 161 reviews
Location
10.0
Amenities
9.6
Cleanliness
9.3
Room
9.3
Beach
9.2

Excellent 8.3
Pros: The staf really nice
Cons: I pay 400 dlls per night and when we made the check in they said we need to pay extra 150 dlls extra per night only fees and the room are not worth 550 dlls next time for 550 stay at hilton
Excellent 8.3
Pros: Staff are wonderful, so kind and friendly. The bell boy Mike is exceptional - he needs a promotion! He was wonderful with our toddler and always willing to help in any way possible.
Cons: The service round the pool and in the restaurant is extremely slow. They often forget things. Also, the hotel next door plays very very loud music 3/4 nights a week from afternoon until midnight. It’s awful and the only reason we wouldn’t go back.
Good 7.5
Pros: Property was nice
Cons: Way way to expensive for what you get there is many other places les than an 8th of the price in same locations and with similar facilities
Excellent 8.8
Pros: The rooms were spacious and clean.
Cons: Service in the pool and beach area were extremely poor. The staff was not attentive
Excellent 9.6
Pros: Great location, great food and very clean. Staff and security are exemplary.
Cons: Noise from the adjacent Carment hotel is annoying if you don't like dance music or people having loud relations at night with their windows open.
Excellent 9.2
Pros: Spacious seaview room with all the amenities you want . Staff extremely polite and helpful . Powerful soundproof windows against the loud music of the Carmen hotel . We enjoyed and will return !
Cons: NA
Excellent 10.0
Pros: Food was well prepared and extremely tasty. Fish tacos were delish!
Excellent 10.0
Pros: Everything about the Thompson Beach House is perfect, especially the staff and how they anticipate every need and make you feel so welcome. Thanks guys!
Excellent 10.0
Pros: Extremely helpful and kind staff Our suite was perfect and very very clean.
Excellent 10.0
Pros: I cannot say enough about this property and especially the staff!!!!! Most courteous, helpful, knowledgable, thoughtful of any staff of any property I have visited! Great location in the heart of it all but right on the beach. WE WILL DEFINITELY BE BACK AND WILL ABSOLUTELY STAY AT THE THOMPSON BEACH!
Cons: Seaweed in the beech but it is not the hotels fault
Thompson Playa Del Carmen Beach House - Playa del Carmen
Rated #14
9.2
Excellent 9.2
Based on 161 reviews
Details
Reviews

Vibe
9.4
Service
9.3
Location
9.1
Comfort
8.9
Room
8.9
Overall 9.1 Excellent
Based on 363 reviews
Vibe
9.4
Service
9.3
Location
9.1
Comfort
8.9
Room
8.9
Location
9.3
Comfort
9.1
Room
8.8

Excellent 10.0
Pros: Highly recommended
Excellent 10.0
Pros: Great staff, amazing location
Cons: terrible wifi
Excellent 9.6
Pros: The staff and room was great.
Cons: The stove didn’t work correctly
Excellent 9.6
Pros: Very very clean and spacious, close to 5th Ave, AC included (it is VERY hot).
Cons: NA, satisfied with everything
Good 7.0
Pros: Ok limited choice though
Cons: The view from the balcony was terrible
Excellent 10.0
Pros: Very clean and comfortable
Cons: A little bit noisy
Good 6.3
Pros: Bed was comfortable.
Cons: The room was not what was advertised on booking.com. View was horrible. Looked out over the back of other buildings I assume were shops and restaurants. Very poorly equipped kitchenette. No can opener or other necessities. The rooftop also was not as advertised. It was half the size as shown in their ad photos only having the small pool and a few lounge chairs. Seems a wall was built dividing the space in half.
Excellent 9.2
Pros: Location Is perfect Quiet at night Very kind and professional lady manager “Nora” House keeper kept room clean and very nice lady “Latisa” Thank you
Cons: Construction around the property start working very early
Excellent 10.0
Pros: big rooms, great location, friendly stuff, Super clean hotel, great breakfast
Cons: Internet was a bit slow.
Suites Corazon - Playa del Carmen
Rated #15
9.1
Excellent 9.1
Based on 363 reviews
Details
Reviews

Where to stay in Playa del Carmen?

Our Heatmaps tool will help you find the perfect place to stay in Playa del Carmen by showing you how close hotel options are to major activities