
Rixos Borovoe
Photos of Rixos Borovoe
Overview
Rixos Borovoe is a 200-room hotel in the heart of Kazakhstan. Each room includes a private bathroom, flat-screen TV, heated floors, and spacious window views. There are three on-site restaurants that serve a combination of international meals for breakfast, lunch, and dinner. Masala Restaurant serves a combination of Indian and Thai cuisine. The Chalet is a steakhouse on the premises that serves international and Turkish fare. L’Olivo Ristorante is an Italian restaurant right on the shores of the lake, close to the guestrooms.
Those looking to stay on the premises can enjoy some time spent in the Turkish steam baths or the sauna during the colder months. There is a personal butler on-site to tend to each of the guests, bringing them towels or drinks. There are two on-site bars: Shamrock Karaoke Bar and The Bar. Both bars are open late into the evenings, serving specialty cocktails and food on an a la carte menu.
There is an outdoor fireplace and sun deck on the beachfront at Rixos Borovoe. Adults can participate in on-site aerobics classes, cooking classes, or walking tours. There is a kids’ club for younger guests, who are also welcome to the on-site babysitting services while parents explore more of the city. There is a heated indoor swimming pool as well as a spa where travelers can book massages, nail treatments, and hairstyling services. The shared game room provides a number of entertainment options as well.
Amenities at Rixos Borovoe
- Private beach
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Things to do
- Beach access
- Bicycle rental
- Casino
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Darts
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Hiking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Coffee machine
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Fold-up bed
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Indoor tennis
Health and safety
- Daily housekeeping
- Safe
Reviews of Rixos Borovoe
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Rixos Borovoe?
Rixos Borovoe offers three on-site restaurants serving a variety of international cuisines for breakfast, lunch, and dinner. Guests can enjoy Indian and Thai cuisine at Masala Restaurant, international and Turkish fare at The Chalet, and Italian cuisine at L’Olivo Ristorante right on the shores of the lake.
What are the common complaints about the dining experience at Rixos Borovoe?
Some guests have expressed concerns about the food quality and variety, suggesting that it could be improved. Additionally, some reviewers mentioned that the breakfast menu did not cater to different cultures, lacking options such as lamb or chicken for those who do not eat beef.
What are the highlights of the hotel's amenities and services?
Rixos Borovoe offers a range of amenities and services, including a Turkish steam bath, sauna, personal butler service, on-site bars, outdoor fireplace, sun deck, aerobics classes, cooking classes, walking tours, kids’ club, babysitting services, heated indoor swimming pool, spa, and a shared game room.
What are the main concerns about the hotel's amenities and services?
Some guests have expressed dissatisfaction with the spa, mentioning that it was terrible. Additionally, there were complaints about the lack of English-speaking staff and the need for improvement in the reception and guest relations services.
When is the best time to visit Rixos Borovoe?
The high season at Rixos Borovoe is in July, offering an optimal time to visit for those looking to enjoy the picturesque location and the variety of activities available. However, it's important to note that December is considered the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Consider requesting a quiet room away from the terrace bar and elevators to avoid potential noise disturbances, especially if you are sensitive to noise.
Dining Experience
While the Italian restaurant, L’Olivo Ristorante, offers a picturesque lakeside setting, some guests found the food quality and variety to be lacking. Consider exploring dining options outside the hotel for a more diverse culinary experience.
Staff Recognition
Several guests praised the friendly and helpful staff, particularly mentioning specific individuals who enhanced their stay. Acknowledging exceptional staff members like Vladislas, Temirlan, and Balnur can lead to a more personalized and enjoyable experience.
Outdoor Activities
Take advantage of the hotel's picturesque location by participating in outdoor activities such as cycling, canoeing, and hiking. The well-maintained 30 km bike trail across Borovoe National Park is highly recommended for nature enthusiasts.
Spa and Wellness
While the spa and wellness center received mixed reviews, consider booking treatments with specific staff members like Albina, who were mentioned for their exceptional service.
Family-Friendly Amenities
Families traveling with children can make use of the kids’ club and babysitting services, allowing parents to explore the city while ensuring their children are well taken care of.
Value for Money
Some guests felt that the hotel's pricing did not align with the overall experience, particularly in terms of dining and certain services. Exploring nearby dining options and comparing prices for additional services may provide a more cost-effective experience.
Language Barrier
Guests noted that English proficiency among staff members varied. Consider using simple language and gestures to overcome potential communication challenges, especially when making specific requests.
Nearby Attractions
While the hotel offers entertainment and activities, consider exploring the nature and entertainment within walking distance, as mentioned by some guests, to fully immerse yourself in the local surroundings.
Transportation
If you plan to explore the surrounding area, inquire about transportation options and nearby attractions at the tour desk to make the most of your visit.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Rixos Borovoe
Low season | December |
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High season | January |
Average price (weeknight) | $183 |
Average price (weekend night) | $274 |
When to book a room at Rixos Borovoe
KAYAK's top tips for your stay at Rixos Borovoe
FAQs when booking at Rixos Borovoe
Nearby hotels and places to stay
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See most recommended stays in ShchūchīnskGood to know
Value for money | 8.4 |
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Distance to city center | 3.3 mi |