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The level of service of the Hilton Chain and its luxury
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
Service was excellent, and the Purple Bar was Fantastic.
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
Parking place, sauna, swiming pool.
Hotel was lovely, staff were really helpful, parking availability at hotel was excellent and a really good rate, very nice surprise!
English speaking staff No top bed sheet
Windows that open on a busy street, yet when closed block out all sound is what This hotel provides. Separate toilet room from shower area reflects space limitation. Tiny toilet area. Large shower with space for two. Shower pressure lower than ideal. Location good to get to metro and tram; location distant from tourist sights. When pre-paid airport transfer problem occurred, hotel arranged new transportation and refund from travel service provider. We made our flight thanks to the hotels assistance! Ice machine not working. No refrigerator in room
Excellent buffet breakfast. Close to Metro. Staff very helpful when we wanted directions to Parc de Princes.
Nice to have a pool. Room was very nice, and staff accomodated our 4 person family by ugrading us to a suite at a reduced price.
Contrary to some reviews on this site, I found the personnel at reception extremely friendly and helpful. I think Oceania actually have read the reviews, and must have instructed the personnel. Some reviewers talked about poor breakfast : untrue ! I took breakfast opposite hotel the 1st day : 11 euro buys you a croissant, orange juice, coffe, and 2 slices of bread and butter. You're much better served, and very friendly, again, in the hotel for 17 euro. It is true, there is no minibar in the room, the remote of the television set did not work very well (small tv also) and no wardrobes to be found. Finally, the 220V-connection is conventionally placed (earth connector at top) but just above the desk, which does not allow any apparatus to be inserted that has a transformer firmly connected to the plug.
Basically I chose the hotel only for the location, few steps from the exhibition centre....the rest is very average, food bad The welcome by the staff and the way they serve you
I hated my entire time at the hotel
Convenient position a short walk to the metro station. Staff v.friendly and helpful. Room v.modern but still comfortable. Swimming pool great. I stay in a lot of 4/5 star hotels and normally prefer older hotels, but I would definitely give this one 10/10 No evening meals available but with a number of good bistros a short walk away this wasn't really a problem
The room was a little bit small. Was a little far from the center.
Friendly No tea or Coffee making facilities in the room
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
Great atmosphere, helpful staff.
Location and attention to detail by a superb staff
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
location & style
Very good location - great staff - great rooms Parking was not easy - unloading luggage almost impossible - No room Service
Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate
good location,Spacious room,and clean the internet in business center is not free,unlike other hotels
The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.
The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.
Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel
Location Room service too bad
the hotel as a whole nothing
The hotel in very good location
Prefessional and friendly staf
Great attention, all star was always trying to give us the best experience
How the hotel looks like residence, the kitchen should stay the same as the first day, and dont the service getting worst day by day, the suplies getting poor. The first day should be the same as last day.
The staff is really nice, the facilities are modern and is very very close to all the good stuff and the Ecole Militaire Metro Station which let's you go basically anywhere. It a very good hotel and I would definitely recommend it at the right price(4 star hotel price) The hotel is good but definitely not a 5 star. This is a good 4 star hotel in my opinion. The facilities are modern but not fancy and the rooms are super small, I know, this is europe but my room in a 4 star hotel in downtown Bruges was much bigger then this one and cheaper. And my opinion is not based in just that, I'm also considering that I have stayed at other 5 star hotels(in Europe and other places) and they are definitely better. I wouldn't consider this a 5 star hotel. A very good 4 star hotel, FOR SURE, but NOT a 5 star.
it was next to the metro station
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
Location, nice atmosphere On the expensive side
Location and comfort.
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
Convenience & closeness to hub of city sights & metro network. Price a little too steep
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.
The staff is amazing. Room always clean. Great location
the location and the design of the hall the rooms are quite small and the rooms on the court which are very calm have the view on a part which has to be still restored
The location is absolutely superb. Towards the end of our stay the service deteriorated, e.g. room was only serviced late in the afternoon on 2 days
Great location, personal service Small room
breakfast was great we missed our flight because the front desk/concierge team could not arrange the taxi to arrive on time (even though we were assured the night before that we would have plenty of time and that their taxi partners always came early or on time, never late).
The hotel is located in the most central part of Paris, walking distance to all major touris attractions. The staff is very polite and welcoming very helpful as well. The room and common area design to perfection. The food in the Resturant is to die for. Very nice hotel worth every penny. You can't get food after 12pm even though the menu says 24/7
soft matresses missed more equipment in bathroom
The staff were friendly and helpful. The hotel room was pleasant with a fine view of the Eiffel Tower in the distance. The restaurant menu was very expensive but this is to be expected in the middle of Paris. We didn't eat in!
the staff, the room, the ease of the staff and the location
The room was quite small but fine for me. I cant really imagine sharing it with anyone - I had filled the small closet and two shelves for clothing. The people at the hotel were nice. The toilet was a separate room and was very small. Too small for my liking.
location decor friendly It had plumbing issues. i.e.. oder . Cleaning staff was noisy in the mornings. Staff needs training. This is not a five star Hotel.
Location, staff support, comfort, friendliness
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
The Location which central to tourist sites + the cleanliness of the room
Please write at least 15 words
Bathroom small and uncomfortable and needs to be redesign
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
Location & service are really good! They gave me a present at my birthday surprisingly.
confort of the room
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Hotel staff are ok, but need more english speaking staff if possible Location, location
Location, Location, Location!!! Saint-Germain-des-Prés is a fabulous area and you can walk to many interesting sites and shops. As a solo female traveler, I felt very safe and welcome at the hotel and in the area. The room I was assigned had a view of a generator that was a bit noisy in the early morning hours. Beware of Room 106 travelers!! Other than that everything was great!!
My wife and I were impressed with the hotel from the minute we walked into the lobby. The receptionist and bell hop could not have been more hospitable. The decor was elegant, and the spa and work out facilities were state of the art. In addition to this, the nearness to the Boulevard St. Germaine de Pres, boutiques, and cafes was excellent.
I had serious problems in the hotel with payment by credit cards. For sure tecnical devices on the reception must to be checked. It was really very unpleased to be learned that you can't pay by your credit card then you know that there are enough money on this card...
Staff, decor, location size of bathroom - very small
The location is ideal for a trip to Paris. Plenty of restaurants, cafes. public transportation. The bed was very comfortable. Like most hotels in France (and Europe) this so-called "Superior" room was tiny.
Location is very good
Sympathetic environment. Very good location Too expensive for what it is. There was no hot water in our room (room 406) and the concierge did nothing about it. We had to leave the next morning. Not a good experience. The room was very small and the price was huge. 570 euros, plus breakfast 50 euros for two......May I ask why?
Location, staff and cleanliness No
excellent location, good room
the best part of the hotel is the location and its good breakfast When i arrived at night on a prepaid reservation the reception staff tried to send me to another hotel nearby claiming the room had suffered damage and was unavailable. After a full day of travelling and not having received an advance notice of the "event" I suspected this was a trick used by an overçbooked hotel. I demanded to see the damages and this the supposed manager was unable to show me, so after a little voice raisingf on my part all of the sudden the room became available. I left that the hotel reception made to lie to me their paying customer . Two more managers emerged and during my short saty the hotel personel made me feel as if they had made me and my wife a favor by letting us stay in the hotel for which I had PREPAID my stay. I can only imagine if my reservation was not prepaid I would have been in the street looking for a hotel room
romantic room was very small for the amount paid.
In general everything was very good. The room was a very nice and a very good size for Paris. I paid €160 for the night which was very good value for a hotel of this standard in this location. My bed had a dip in the middle
location only need some renovation for the rooms furniture was too old
Location is superb. Near to all fascilities and amneties Being along the main road, its somewhat noisy
Location and decor Rooms quite small
Our room spacious, very comfortable. we were close to metro - shopping - it was a great location and a great place to stay - we would stay there again!
The ambience, the friendly staff and the proximity to city attractions
Staff were very friendly and helpful. Location was amazing the view from our balcony was superb excellent stay overall would have liked if breakfast was included in the rate
Breakfast buffet Internet conexion should be included in the price of the room as many hotels do
Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.
Location of Napoleon Paris is excellent. We stayed in the superior room and its size is really big. It is great value of money.
The included buffet breakfast was perfect for our family. Also, the indoor pool was clean and well-maintained. Nothing.
Using Eurostar and arriving at Gare du Nord it was easy to transfer to Gare de Lyon Station which is right next door to this hotel.The Hotel was a 10 minute walk to The Palais du Omnisport where we had tickets for a concert - perferct. Breakfast not included, therefore slightly overpriced, and the breakfast was very expensive. Restaurant does not open until 7.00pm - too late for a meal before a concert.
easy accsess to train and metro next to a down and out soup kitchen
the staff were fantastic and the size of the room and the beautiful bath only added to our enjoyment. The idea that you had no doorman or bellhop. At 65 yrs of age dragging four pieces of luggage to our room from the street was a chore
Free Wi-Fi, pool, good breakfast, polite stuff The room was quite small for three people
very modern and clean hotel maybe a bigger pool food and drink overpriced
Close to the office of Rohm and Haas. Comfortable bed. Dinner selection.
Outstanding everything and love Americans Breakfast could've been better
the pool not enough milk, tea bags etc in the room
the pool is nice if a bit small i couldnt get the tv internet in my room to work. i asked reception and they said they'd send someone, but it never happened
Good location and quiet room Small bathroom
Staff was rude and unaccommodating. Rooms were not available at the checkin time and staff repeatedly instructed patrons to come back every hour which ruined a day of travel. Wouldn't recommend for vacation travelers.
Very helpful and courteous staff. The hotel is in need of refurbishment. It will be very difficult to remain classified as **** unless this is done very soon. The 'free' wi-fi is very slow in the rooms.
The hotel room is so spacious and comfortable. The location is so close to Eiffel Tower. None
Location was near the Eiffel tower and public transportation. Restaurants nearby. Rooms did not have any drawer storage for clothes, There was room for 2 night stands yet there was only one. Paint color in rooms and hall was depressive,
The whole experience was excellent -- I was very impressed. Staff were unfailingly attentive, the dinner excellent, the breakfast full of available variety. The view of the tower from the balcony impressed my grand-daughter!I am not all that easily pleased, so not inclined to easily give high ratings, but I have to say that every aspect of the stay was excellent. Nothing.
The close proximity to both the Metro and Eiffel Tower, River Seine were the only plusses. The room was spacious, but even thought tea/coffee sachets were supplied, there were no cups. We asked 3 times before cups were provided, then the cups were not replaced on the following day. In addition, toilet paper was not replenished and we asked but without success. The bathroom floor had not been cleaned and there were large strands of hair in the toilet on arrival. All in all, housekeeping left alot to be desired.
The view of the Eiffel Tower was worth the cost of the hotel. The furniture was a little shabby for the price of the room.
Very clean and modern hotel with above average room size for Paris. A block away from the Eiffel Tower!
Location n view of eiffel
the breakfast buffet was incredible. Great variety, amount and quality. We also loved that the staff controlled entry to the buffet area so everyone got seated nicely and it kept the start of the mornings pleasant. The free Wi-Fi they offer is a bit too slow to do much, so it is almost necessary to buy the upgrade for 22 Euros/day they offer.
The location and the hotel staff
Location & friendlyness. Location & friendlyness.
No American outlets, no office or staff on site.
Location of the hotel is very good and all the staff with whom we were involved was of extreme sympathy and they matched all our needs with an outstanding sense of professionalism. -
Excellent position very close to Eiffel Tower. General quality of hotel. Good value for price paid. Very poor experience booking in at hotel. It took over an hour and a half and being issued with four rooms before getting right room. First room was smoking room - booked NON-smoking. 2nd room allocated was occupied by someone else! Third room allocated was a double room with no bed for my son. Check in staff were friendly and apologetic but should not have let this happen and have done more to get it right and make amends. Other staff very friendly and helpful.
Location and convenience. The Lobby was quite nice. And the staff were helpful. No complimentary Internet for hotel guest. I had to brin my laptop which you don't on a holiday. Other mercure hotels around Europe offer it.
Close proximity to everything. Being able to see the Eiffel Tower from the hotel so closely was fantastic. The front desk staff were always helpful and very friendly.
Location, breakfast buffet, separate toilet for a 4 star hotel, it looked a bit outdated with little damages to walls, doors etc
It is clean the staff is friendly and the food is good The room is small there is no lotion, conditioner, or snacks in the mini fridge
Near to Eiffel Tower. It takes 5 minutes walk to Eiffel Tower. Hotel room facing Eiffel Tower.
Very helpful and attentive staff, good breakfast and location, location , location. stones throw away from the eiffel. expect better housekeeping services in the room.
A well located hotel within easy walking distance to Eiffel Tower, local restaurants, a number of Paris museums and the river. Quiet. In-house breakfast poor.
its very close 2 effiel tour its rooms r very very very small,the hotel is very crowded,,
good restaurant. central position
Location Pretty pricy to get two single beds pushed together and called a king size
The location was perfect for discovering Paris. The apartment was equipped well for the stay. Air conditioning was a welcome relief.
Great location (at the door of the Louvre, comfortable apartment studio with plenty of space to stretch out, well appointed rooms (fixtures, freshness). gym needed more space and more free weights - really just cardio material. Also, our neighbors above got quite loud (not sure if floors were as sound proofed as could be).
LOCALIZATION - CENTRE OF PARIS, COUPLE METERS FROM LOUWR, APARTAMENT WITH FULLY EQUIPED KITCHEN, TWO ROOMS, SEPARATE WC AND BATHROOM OLD FASHIONED, "LOW" THREE STARS, NOBODY CLEAN ROOMS, TOWELS NOT CHANGED FOR FOUR DAYS, TOO EXPENSIVE
Perfect location, very helpful and friendly receptionists, quite a large room, comfortable to stay with a small kid I would expect more frequent room cleaning and change of towels
Great location. Staff was very helpful. Room was spacious.
I researched the place on Tripadvisor and read praise for room 306 so I requested it and got it: wonderful! and more than I expected:a spacious sunny apartment with lots of typical Parisian windows onto a fountain and square. Staff were always professional and helpful, their indications for fast orientation on the Metro were invaluable. Not really dislikes but suggestions:While facilities were fine in the small but spotless kitchen, a few basics, like a salt and pepper pot (preferably full) and even a little sugar or cream would not cost the hotel much and make arrivals easier for their guests; also in the bathroom a mug for toothbrushes would have been useful.
Exellent location and very convenient to shopping ,eating and going to any hot spots in Paris. The room is very clean and kitchen is convenient . The staff are kind and friendly and can speak English very well.
Nothing Everything. It is a royal rip off. They charge 5 Star prices for a 2 Star property, which is totally incomplete. No armchair in room, air conditioning which was off and the hotel is on a very noisy street, no tall glasses, just tiny wine glasses.A tiny old fashioned TV set
Great location. Apartment - Space for a group of 3-4 people. Free internet and TV lounge.
We liked the fact that the hotel was in the very center of the city and all the famous sightseeing objects were easy to reach. No, everything was good.
The room was beautifully decorated, spacious and elegant. A very comfortable bed. Great location.
Location is v. good
Staff were helpful and efficient. Hotel was ideally located for sightseeing. The end of the bed was a bit too close to the window and passage was difficult:
location room is too smaill
Friendly staff and excellent location Though the room was at the back, we could hear the air conditionning system just under our window and our neighbours a bit too much.
Rooms are tiny and overpriced. I have been to Paris many times and the rooms are smaller than any other hotel I've stayed at. Two people can barely move around at the same time.
Rooms are clean and wonderfully decorated in muted colors and real paintings. The layout is very thoughtful so that rooms (smallish given this is Paris) do not feel cramped. Spending extra to book a delux room is probably worth the cost. We stayed at the courtyard and the street side rooms on different nights and both were very quiet. The location of the hotel was perfect for sightseeing and shopping. We also found the front desk and concierge staff to be very professional and friendly. Breakfast selections are limited but more than adequate. You should be aware that this is a boutique hotel and does not have a big lobby space or a restaurant for dinner, but perhaps because of it, the stay feels like you are staying at a very wealthy friend's house. A very special boutique hotel in Paris. We will definitely stay here again in our next visit to Paris. There is nothing that we didn't like.
From your welcome, to daily needs, all the way to check out, the staff were outstanding. The concierge made great recommendations, the doormen polite and efficient, and the housekeeping staff attentive. The rooms were well appointed and the bed (and high count linens) were very comfortable. The location was a huge plus: one block from my business meetings and two blocks from the Louvre. The rooms were on the smaller side but certainly not squished like some French hotels.
Cannot beat the location. 1/2 block from the Louvre, metro, shops, restaurants. Excellent rate for location. Balcony in the room.
The staff were very helpful and friendly; breakfast was excellent. The location is just brilliant right in the centre of Paris and near to all the sites. The rooms are very small but they are comfortable.
The hotel was very well located, basic but clean and it had a nice breakfast. It had absolutely no charm but for a busy tourist eager to see as many sites as possible, it served its purpose very well. Just need to be aware that it is a place to lay your head, not an experience. The hotel lacked any charm at all...it was truly just a place to sleep. The walls seemed very thin and we could hear our neighbours. There was also construction right outside the window and we were not informed of this in advance or even at the time of arrival.
It was a lovely hotel. It is elegant and comfortable. The elevators are very small
The hotel staff was very helpful and kind,, and they tried to accommodate your needs. The location was ok.
Beautifully restored and transformed Dominican convent furnished with understated good taste. The staff was extremely helpful, courteous and attentive. Breathtaking view of Taormina and the sea. Luxurious garden. Breakfast buffet was the best we've ever experienced. A must. No
I enjoyed my stay at the Victoria Palace Hotel immensely. The front desk staff was very accomodating particulary with tourist sites, transportation, dining, etc. The location was excellent with many bus lines just a short walk away. A mini coffee maker would have been a nice touch!
Check in was very smooth, room was exactly what was represented, junior suite was very spacious and nice, good value for money, convenient to metro
Old world style. Staff excellent. Very personal.
great location, good staff, large room, happy overall Quite expensive. The early morning noise mentioned by some reviewers is true & we experienced this on both days of our stay.
Hotel staff, services, Staff courtesy
Very good location just few steps from Champs Elysees and metro station. prices
The staff - everyone is very helpful wifi should be more accessable almost everywhere within the hotel
The view from our room was beautiful, the location was close to everything. Appreciate the security since being down town elevators only worked with room key. For someone who does travel solo at times this was a nice peace of mind. Staff was wonderful and accommodating.
Staff spoke English and French professionally. Hotel was clean and no non-sense. I don't like how city taxes are not included in the initial hotel price. This is more a problem with French regulation than with the particular hotel. All hotels in France seem to do this.
Loved the shower and bathroom. Bed was also good. No real free TV channels available
Clean large rooms, friendly staff Wifi was tough to navigate, but worked well.