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The Moynihan Train Hall at Penn Station is reduced mobility and wheelchair accessible. There are elevators as well as accessible platforms, waiting areas, and restrooms. There’s a high platform at the station for getting on the train and there are wheelchairs available for use. Most mobility devices can be accommodated on the Amtrak trains, and all trains can at least accommodate devices that are less than 27.5 inches wide and 48 inches long while occupied.

All the Amtrak train types and options, both Northeast Regional and Acela trains, offer complimentary Wi-Fi connection for this route. Not only is there connection available onboard, but Amtrak also supplies power outlets at each seat for charging smartphones, tablets, or laptops while traveling.

Both types of trains on this route have a café on board. These café menus vary depending on whether it’s a Northeast Regional train or Acela. On the Acela high-speed train, if you’re traveling in first class you’re offered a complimentary at-seat meal. Business class travelers may receive a complimentary beverage. As for the travelers booking rooms on the night train, a complimentary meal is also included.

If you wish to travel with your pet on a train from New York to Boston, it’s permitted if it’s a small cat or dog that weighs under 20 pounds when weighed along with the pet carrier. Pets are only allowed to travel in coach class, which is only available on the Northeast Regional trains. An extra fee will apply for your pet and the pet carrier will be counted as a carry-on bag.

The train journey from New York to Boston takes 4h 16m on average and covers a distance of 187 miles.

Amtrak is the only train operator serving this route.