Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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9.2
Pros: Nice car
Cons: It was all perfect
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10.0
Cons: Not a thing.
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10.0
Pros: Drop off and pickup was seamless. Very professional
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10.0
Pros: Nice car, fast pick up and checkout, no hassle for unnecessary extras
Cons: More info on toll options before picking up the transponder
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6.8
Pros: Pick up and drop is swift.
Cons: Price is 2 times more then advertise. During collection of car price shoot up to 500 USD instead of the booking price of 200 plus. Too much hidden cost.
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6.4
Cons: Despite having rented a small SUV that was supposed to have all-wheel drive, the agent said she didn't think it did and I'd have to upgrade to a larger class. The $100+ upcharge for a four-day rental felt like an intentional upsell rather than trying to help me get the car that I needed and had reserved in the first place. Then she said she was giving me a "special price," which just felt insulting since the $100+ increase made my rental 50%+ more than I had originally booked for. When I got to the lot, it seemed that the cars in the class I have originally rented did have all-wheel drive options, so I left just feeling like Alamo scammed me into paying more for my rental than I had intended. Needless to say, I drove off the lot with a bad feeling about Alamo and will go back to using National, which I've had great experience with.
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10.0
Pros: Ease of drop off.
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10.0
Quick rental
Pros: Buses between the terminal and car rental building come every couple of minutes. Processing at the desk was quick and the car was great.
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5.2
Cons: We had difficulty getting a bus to the rental center at Logan
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7.6
Car needs better prep
Pros: Courteous staff
Cons: Car had worrisome engine noise after startup; tires not properly inflated. Need more clerks at checkout line.
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2.0
Pros: Nothing.
Cons: Rude, unhelfpul staff. Was not able to get my reserved vehicle, had to re-book for a ridiculously high rate last minute.
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9.6
First time Alamo customer. Pretty happy
Pros: The website was easy to navigate and set up the skip the line option. Arrived at airport and went to the pick up area. There were no more cars in the standard area so the pleasant employee asked if I would like a free upgrade to a Cadillac SUV!!! I jumped at the opportunity. Car was nice and clean. Drop off was easy. I literally dropped off and walked to catch my shuttle. No issues so far.
Cons: The parking garage was a bit confusing and narrow. But, other than that no biggie.
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9.2
Pros: Nice car
Cons: It was all perfect
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10.0
Cons: Not a thing.
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10.0
Pros: Drop off and pickup was seamless. Very professional
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10.0
Pros: Nice car, fast pick up and checkout, no hassle for unnecessary extras
Cons: More info on toll options before picking up the transponder
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10.0
Pros: Ease of drop off.
review from -
10.0
Quick rental
Pros: Buses between the terminal and car rental building come every couple of minutes. Processing at the desk was quick and the car was great.
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9.6
First time Alamo customer. Pretty happy
Pros: The website was easy to navigate and set up the skip the line option. Arrived at airport and went to the pick up area. There were no more cars in the standard area so the pleasant employee asked if I would like a free upgrade to a Cadillac SUV!!! I jumped at the opportunity. Car was nice and clean. Drop off was easy. I literally dropped off and walked to catch my shuttle. No issues so far.
Cons: The parking garage was a bit confusing and narrow. But, other than that no biggie.
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6.8
Pros: Pick up and drop is swift.
Cons: Price is 2 times more then advertise. During collection of car price shoot up to 500 USD instead of the booking price of 200 plus. Too much hidden cost.
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7.6
Car needs better prep
Pros: Courteous staff
Cons: Car had worrisome engine noise after startup; tires not properly inflated. Need more clerks at checkout line.
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6.4
Cons: Despite having rented a small SUV that was supposed to have all-wheel drive, the agent said she didn't think it did and I'd have to upgrade to a larger class. The $100+ upcharge for a four-day rental felt like an intentional upsell rather than trying to help me get the car that I needed and had reserved in the first place. Then she said she was giving me a "special price," which just felt insulting since the $100+ increase made my rental 50%+ more than I had originally booked for. When I got to the lot, it seemed that the cars in the class I have originally rented did have all-wheel drive options, so I left just feeling like Alamo scammed me into paying more for my rental than I had intended. Needless to say, I drove off the lot with a bad feeling about Alamo and will go back to using National, which I've had great experience with.
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5.2
Cons: We had difficulty getting a bus to the rental center at Logan
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2.0
Pros: Nothing.
Cons: Rude, unhelfpul staff. Was not able to get my reserved vehicle, had to re-book for a ridiculously high rate last minute.
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