Daily cleaning, installation of cabin HEPA filters on flights to Boston
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$218||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, United Airlines and American Airlines have waived their change and cancellation fees on flights to Boston Logan Intl. Confirm policies on booking site.
Delta, Alaska Airlines and Alitalia do not allow booking a middle seat on flights to Boston Logan Intl.
The cheapest airline ticket to Boston from the United States in the last 72 hours was $20 one-way, and $113 round-trip on the route from Dallas to Boston. The most popular route is from Los Angeles to Boston and the cheapest ticket found on this route in the last 72 hours was $74 round-trip.
In general from United States, Air France, Alitalia and JetBlue fly the most to Boston.
Boston Airport is 3 miles from the center of Boston. View on Map.
Boston is served by Boston Logan Intl Airport, also commonly referred to as Boston Logan, General Edward Lawrence Logan Intl, Logan Intl, or simply Boston Airport. The airport code is BOS.
The MBTA (Massachusetts Bay Transportation Authority) is the most affordable and environmentally-friendly method to get into the city after your flight to Boston. Both the Blue Line Subway service and the Silver Line Bus Rapid Transit service offer easy access. The Silver Line is free for riders going from Logan International to South Station and includes a free transfer to the Red Line.
A great option for travelers to check out is Logan International’s Airport Public Art Program. The program is committed to bringing a fun and educational experience to travelers during their time in the airport. It has dual aims of both supporting the local art community and enhancing the overall travel experience.
Legal Sea Foods is a tried and true option at Logan International and a great place to sample some of Boston’s local seafood options. Harpoon Tap room is another excellent option for ordering local fare. A branch of Boston’s Harpoon Brewery, it serves a variety of local brews on tap, along with a selection of barroom staples. For travelers looking for more upscale options, there is also Dine Boston.
Logan International conveniently caters for pets. There are pet relief areas located by the Arrivals area outside of every terminal. There is an additional pet relief area located in Terminal E after you’ve come through security.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,001 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Boston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Boston with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "amazing crew, very clean"
Pros: "did not take this flight - never made it to newark"
Pros: "There was a wheel chair waiting for me at each gate, but in Newark, the attendant took my next boarding pass and dissapeared for about 15 minutes, and left me near the gangway. I was starting to panic. My travel companion was not happy and started to vent. It ewas quite tense for awhile."
Cons: "The seats were cramped. I boarded first because of a broken ankle and a leg boot that turns into a child's car seat when I'm done with it. I was able to work the boot off when I had a leg cramp, but didn't have enough room to put it back on."
Pros: "plane flew on time"
Cons: "no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor"
Cons: "Significant delay-no weather issues, didn't make sense."
Pros: "It was quick and on time."
Pros: "The captain managed to get us almost with no turbulence through bumpy weather. The seats are as narrow as the standard, but the pitch is fine."
Cons: "If you want to watch anything on the screens, you have to pay Direct TV for it."
Pros: "Short duration"
Cons: "Horrible seating, small, cramped, ergonomically impossible"
Cons: "Still have not left."
Cons: "No leg rooom"
Pros: "We arrived -finally"
Cons: "Chaotic boarding - multiple delays, then they eventually moved us forward by swapping planes but didn't communicate well Swapped many seats (including mine) despite fact flight attendant said new plane was identical - I got bumped out of Economy Plus Had to then do manual roll call of passengers due to all the confusion No flight attendant service - understandable since it was choppy but just made a bad afternoon worse"
Pros: "Got an earlier flight direct to Boston."
Pros: "Cabin crew were polite and hard working"
Cons: "The fact that flight leaves gate on time and sits on tarmc for 15 minutes. This would be listec as on time departure but is a fraud. United has too few machines that work too slowly to tag bags and get tickets. On ground United staff rude and unpleasant. They are a disgrace to their stockholders! Also Newark Airport is decrepit and the United Terminal is run down with poor services that arte ovrpriced and dirty."
Pros: "crew very warm and welcoming"
Cons: "no leg space (I am six feet tall)"
Cons: "Flight was full to capacity"
Pros: "i hated the expirience i would request a refund they charged me 250 $ for a 1 hour flight and got me there after 5 hours"
Cons: "i hated the experience i would request a refund they charged me 250 $ for a 1 hour flight and got me there after 5 hours"
Pros: "I got home safe."
Cons: "The customer service was mediocre. The selection of complementary beverage was minimal compared to other airlines. The staff are disgruntled and sometimes rude. There was always some sort of mechanical problems with the plane going to Puerto Plata and coming back. On the way to DR we had to divert to Miami because of problems with Navigation. They made us wait seven hours and gave us a voucher for food at the last minute. People had already bought food. I would not recommend United to none of my associates."
Cons: "One hour delayed departure after an already too long 3.5 hour layover."
Pros: "Boarding process did not take long"
Cons: "Rough landing"
Pros: "There was nothing I liked about the flight"
Cons: "Layover in New Jersey was horrible. My flight was delayed 4x, and arrived at my destination 4 hours behind schedule. When I asked customer service for more information regarding my flight, the staff was rude, did not offer a resolution or give an explanation for the delay. A little customer service could have went a long way to make the situation better. I am overall not pleased with the customer service I received and was disappointed with the delay. I don't think I will ever fly united again due to the customer service."
Cons: "Flight kept being delayed. Gate agents were rude and not helpful. Acted like I was crazy for being worried I would miss connection. After flight was changed 5 times try finally changed my flight and I had to wait 5 hours at airport."
Cons: "All of the restaurants in the airport have changed to this "high-end" bistros. No fast food anywhere except the premade wraps and stuff at the kiosks. If you need food fast don't try to sit down and eat. My sandwich took 30 minutes to come out. Food was ok."
Pros: "Flight was oversold as usual but no one got kicked off"
Pros: "Flight was not overbooked and I had a wonderful empty seat in the middle so that I could sit in the window"
Cons: "There was almost no legroom. Having to pay for entertainment for a 45 min flight."
Pros: "Made it safely from point A to point B."
Cons: "Two hour delay with no reason given. Weather wasn't an issue."
Pros: "Everything went smoothly there wasn't really anything to complain about"
Cons: "On my way back from New Jersey the flight gates changed without me knowing so I had to rush to my proper gate. But other than that it was fine"
Pros: "Enough time to walk from gate to gate."
Cons: "Had to pay for wifi while waiting."
Cons: "Flight was cancelled and had to fend for ourselves to get to boston. Ended up getting to boston at 12:30 am when I was supposed to get there at 1 pm. Will try and get a voucher for this awful trip."
Pros: "Good pilot landed nicely in rough weather"
Cons: "Last minute Gate change and delays."
Cons: "Delayed then changed gates with five minutes until boarding with the new gate a half a mile away. Then once onboard we were delayed again."
Cons: "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"
Cons: "Took way too long to determine that a new plane was needed, took way too long to get the plane ready, and reloaded and in the air. Could have driven and been half way there from Newark to Boston in the time all this took. Not ok, with not even an apology or any type of compensation for leaving 3 hours late."
Pros: "Crew was very helpful and went an extra mile to help a team secure their 1st place trophy that was almost 4 feet tall!!"
Cons: "The flight was late. Emergency isle decent space"
Pros: "Direct tv"
Pros: "The flight crew and airport workers did a fine job, and, once in the air, there were no problems."
Cons: "The weather at the destination airport did not permit us to land there, so the crew de-planed everyone before taking off. We re-boarded after about an hour and proceeded to take off and land without any problems."
Pros: "They were on time."
Cons: "It was very uncomfortable."
Pros: "Missed a whole day with grandchildren"
Cons: "Flight was delayed signficantly, multiple times. Minimal information from staff, fortunately Kayak kept me updated."
Cons: "The plan was delayed an hour because of the airline. So uncalled for. I ended up really late to work that night. I could understand if there were weather delays but delays due to the airline are unacceptable"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."
Pros: "The crew was friendly."
Cons: "This flight was very short the entertainment was non existent, I dealt with a hour delay which made me arrive 3 hours later to where my final destination was. I chose the connecting flight so I could leave at the earliest possible flight. Due to the delay I ended up arriving in Boston way later and had to take the last bus and boat to get to Martha's Vineyard my destination. its just frustrating planning it all out only to have your plans almost ruined because of a delay."
Cons: "Flight was delayed Arrived two hours late No food or beverages Staff stayed seated"
Pros: "Snack was nice even for a short plane. Every seat having a television was very night."
Cons: "Being 6 foot I couldn't fit my legs in the seats they were so tightly packed on the plane. Even another inch of leg room would have been great. Thankfully it was only a 40 minute flight because by the end of it my legs and feet were numb and I was irritated at the space allowed."
Cons: "Arrived well before the recommended 1 hour in advance for the domestic flight. Lines to move through their security wrapped around the terminal on multiple floors. Called customer service for assistance and they reported there was nothing they could do. Reminded them that it is their responsibility to manage these types of issues such as telling passenger to arrive 2 hours ahead if they have been aware of this chronic issue. They told me they had no way of contacting the airline staff at the airport to assist us Completely unprofessional, poor customer care and inefficient. Will not be flying with United out of Newark NJ again. If it weren't for the friendly passenger in line who let us move ahead we would have missed the flight. Just made it before the gate to the aircraft closed."
Pros: "Short flight and ran on time."
Cons: "While waiting at Newark on my layover, there was nobody at the gate to assist with seating assignment (which had not been assigned as my flight was oversold)... I didn't get my seat until stepping onto the plane/bridge. While there was nobody available to even tell us what was going on regarding seat assignments until 10 minutes before boarding, there were 4-6 United employees sitting in chairs right next to our gate chit chatting (being paid to do absolutely nothing), who couldn't even tell us what was going on (what a waste of resources)... Even the manager took 15 minutes to carefully set up the line walkways coming in to customer service... like it had never been done before and she had to reinvent the wheel."
Pros: "Hair plane was very clean"
Cons: "More options for Food (snaks and drinks)"
Cons: "All went well, I think thAt on flight 3 hours or more beverages and a snack should be free."
Pros: "The TSA line seemed miles long, but it went fairly quickly."
Cons: "The flight was more than 3 hours delayed which I didn't find out about until after I was at the airport. We got a $10.00 food voucher after we had been in the airport 1 1/2 hours prior to takeoff and then another 2 hours after the time the plane was actually supposed to have left. I was also told that we would be compensated for the delay, I haven't seen anything about that. My mother and I checked in together, they put me in zone one and her in zone 4, this was after I paid for each bag and $40.00 for the carry on bag. It was absolutely NOT a good experience."
Cons: "SUPER UNCOMFORTABLE SEATS, CHARGES FOR EVERYTHING, NO FOOD OR TV OR ANYTHING IN A FLIGHT OF 4 HOURS."
Pros: "Available for purchase"
Cons: "I believe water (at the least) should be offered FREE of charge, and a snack packet or crackers."
Pros: "The flight was a little rough, but we boarded and landed early. Not bad overall."
Cons: "No onboard entertainment and very limited food."
Cons: "knowing it is a discount carrier you expect to give up some things. but comfort, not so much. seats are hard and do not recline. after paying for all the extra's it wasn't any cheaper than flying a full service carrier. Last time . also, the airport monitors and the gate found out after the website was updated the flight was delayed. It actually showed boarding and last call at the gate when there was no airplane."
Pros: "The cheap airfare that's it!"
Cons: "Baggage is to pricey and the seats are very uncomfortable and you can't even get any peanuts!"
Pros: "Price of ticket"
Cons: "Seats were pretty narrow"
Pros: "It's cheap!"
Cons: "This is one of the worst airline I've been on. The seats are extremely uncomfortable and the space is so tight even for me (I'm only 5'1). They blast the AC so high that I can't even fall asleep. If I have a choice, I would avoid this airline. This was the only airline with the time that matched my schedule and with a very economical price."
Cons: "Extra costs for picking a seat once I checked in online was not something I felt should happen."
Pros: "Not much really. Anything they did right was just even with any other airline. They did nothing that made stood out to me and made say wow."
Cons: "They nickel and dime you like crazy. EVERYTHING costs something extra."
Pros: "The crew was super funny and kind"
Cons: "The flight was delayed due to "mechanical issues" no information was given to us about estimated wait times by the airport staff, yet when I called customer service they gave me correct information on wait time. There is a very bad issue with communication among frontier gate agents, engineering, and phone customer support. Please work on this more in the future. A majority of the people I flew with say they will never fly with frontier again. I would be interested in helping change your customer care methods to retain customers in the future"
Cons: "Everything, no lack of communication upon changes, horrible flight, no accomedations for delays, the lack of knowledge for known delays. The fact I have to pay for a check in ."
Pros: "Can't beat the price."
Cons: "Airbus jet we flew both ways did not have reclining seats and service tray was only 4 inches wide."
Pros: "on time departure and arrival. great price."
Pros: "Offer the pops for free. Very light snacks. Something could be offered. I wasn't even asked if i needed refreshment.whether to purchase or not."
Cons: "$10 voucher was given out that didn't work. Spent $30 on bag."
Pros: "day 1 flight from mco to ord time 555 pm fine but next day when i wanted to return home i got blasted with a message that i was secheduled for early take off at 555 i had no idea that my flite home was at 555am somewhere i screwes up ,"
Cons: "next day i went to ohare at 330pm and wanted to log in for my flite home as far as i knew time was the same 555 but this turned into 555am which i had no need for at the sales desk they gave me a new ticket for the next morning at 555am and i got a window seat in row 70 after an hour of being squesed in the seat and when i told the stewerdessi was a disabled vet she took me up front in row 7 there were 6 empty seats on hand with extra foot room and i could stretch out my injured leg i spent 15 hours in side the airport but i did get a cot and a pillow and blanket this saved my day email@example.com"
Pros: "Non stop"
Cons: "Paying for snacks."
Pros: "safely arriving at my destination."
Cons: "this takes no fails to a new level. a tray table the size of my hand, seat backs do not recline, no music or option for any entertainment, paying to not sit in a middle seat."
Pros: "The original price of the ticket listed on Kayak's website."
Cons: "The extra fee for a seat once I had purchased my ticket. The extra price for a carry-on once I had purchased my ticket. The disgustingly dirty cabins. The over it attitudes of the flight attendants, although who can blame them having to work for this airline. The lack of leg room for someone like myself who is over six feet tall AND the unsolicited comments from a flight attendant who said I should get a seat in an exit row or towards the front of the plane when she and I both know that those seats were more expensive. I should not have to pay for more leg room because I was born tall!!! Also, the zone system of boarding is the worst I have ever seen. No airline does this very well, although Southwest comes close, but Frontier actively makes it worse!"
Pros: "At least a beverages"
Pros: "cheap, on time, friendly staff"
Cons: "seats don't recline, no complimentary drinks or snacks"
Pros: "Boarding was very fast and smooth. The flight was very lightly filled so guests were allowed to sit wherever they wanted. The flight staff was very friendly and the plane was clean. The plane landed earlier than scheduled at the destination and we were able to exit the plane immediately."
Cons: "Seats are uncomfortable, no complimentary snack or even drink. I was aware that guests are charged for carry-ons, so I planned ahead and packed all of my belongings in an under the seat carry on."
Pros: "Great deal for short notice."
Cons: "There were two check in lines, one regular and one bag drop only. The bag drop line was three times longer than the regular check in line, and had one attendee working the line versus three attendees in the regular check in line. It was incompetence at a whole different level. Bag drop should be just that... You've already checked in, take the bag and let me go... It just made no sense..."
Pros: "They could move my seat to accommodate me. Very nice."
Pros: "The extra charges for carry on luggage and selection a seat and charging for a soft drink on the plane is a bit excessive. Reinhold"
Pros: "The flight attendants were polite."
Cons: "Delay announced of 2 1/2 hours, but posted at gate a delay of 2 hours. Passengers rushed on to plane at 9a, a 1 hour delay, then sat on plane until 10a. Plane taxied toward runway for takeoff, then recalled to gate to pick up a crew member. So, a 2 1/2 hour delay occurred anyway. A total clown show!"
Pros: "Not crashing."
Cons: "Everything is sold separately, pay for seat, pay for luggage, pay for beverage. I really wanted to chew someone out for leaving us on the tarmac 2 hours. But who? Not the crew. Horrible experience."
Cons: "Wasn't aware that Frontier does not participate in TSA pre-check. My fault for not researching more, but I almost missed my flight. Also the crew on the plane could have been more informative about procedures."
Cons: "ONE AGENT at the Ticket counter, and ONE AGENT helping her, sauntering on the floor with 2 ladies' 'carry-ons'? THen the ladies are checking credit cards, something about moving clothes from one cas to another.... I was the Next one in line, WAITING AND WAITING, 20+ minutes, and NOW THE CHECK-IN LINE BEHIND ME IS FULL!!! And these Two AGENTS are still playing with these 2 ladies. (I dare say the race card was played here!) THIS IS UNACCEPTABLE. THE OTHER AGENT SHOULD HAVE BEEN ABLE TO GET BEHIND THE COUNTER AND START 'WORKING'!"
Pros: "The crew was very kind."
Cons: "The online check-in was a nightmare. The site was overloaded and unavailable for many hours on the first leg and there was some sort of glitch with my husband's ticket on the last leg. Also, you have to check bags BEFORE you check in for the most economical rates to apply. Who in their right mind would think of that unless you have flown on this airline before? The seats were the most uncomfortable of all we have flown."
Pros: "Boarding and flight were fine."
Cons: "I did not like the extra cost for luggage and having to purchase my seats. It made the flight not affordable. The luggage took a long time to get in Orlando."
Cons: "Unable to board flight. Arrived 1 hour early.very rude agent she refused to get a supervisor.told us there was no superb.Daughter missed chemo treatment. We were told could not get on flight till Wed.This was our first time on Frontier.It was very stressful and frustrating.checked in on line rating1.0 very very poor."
Pros: "On time with boarding and reasonably courteous staff"
Cons: "Meals were not complimentary and the seating was tight. Uncomfortable to move around"
Pros: "Very friendly staff and newer slightly reclined seats"
Cons: "Everything standard was an extra cost, did t even get a free drink"
Pros: "I like the price of the tickets, but then you have to pay more."
Cons: "That we have to pay for each bag we take, pay extra to choose seats, no food given we would also have to pay and no TV or entertainment."
Pros: "The plane was new. That's probably the only thing that went right that night."
Cons: "Flight was delayed 6 hours. We had to sit on the plane for 2 hours."
Cons: "Sitting in the plane and flight was canceled, next available flight is 3 days later which filled up and then raised to over $800 . End up booking with Delta for additional $650 to get home for Easter."
Pros: "Crew was great."
Cons: "Additional charge for luggage, paying for drink,snack Should have been told in advance that carry on bag had a charge and water carried a charge. Will not travel on Frontier again."
Pros: "Initial price"
Cons: "Initial price but added on baggage,seats , and food which increased price"
Pros: "I liked having a direct flight to my destination"
Cons: "I would have enjoyed having digital plugs in our seats to access wifi during the flight. Originally booked our flight for the low fair but realized upon check-in that checked bags were $35 extra each. The extra cost of the 2 checked bags made this flight comparable to Delta. Will probably fly Delta next time so we have the "creature comforts" of Wifi and in-flight screens in each seat."
Pros: "Carew was professional and friendly. Flight was on time with no issues."
Pros: "Non stop"
Cons: "Seats too small and I am not big Seats too hard not padded enough"
Cons: "It wasn't the flight although it very tight quarters. Also had to pay more for carry on baggage and also had to pay for the check in baggage therefore, I had to pay $85. more than I expected. I wanted to rent a car. I had never rented a car before. Expedia rented my car at 10 am and I didn't get to Orlando until 11 pm. They had already rented my car, so they charged for a bigger car. The ol bate and switch. I was in a pickle, so instead of paying $57. I had to pay $238. Therefore my inexpensive trip sure was very expensive."
Pros: "They were smaller so they gave more room between sections"
Cons: "They did not have a table- which made it hard to hold the computer. That was a disappointing problem."
Cons: "Sat on the runway for an hour before take off and then sat again when we landed. A one hour flight ended up taking almost 3 hours total on the plane."
Pros: "The crew was nice."
Cons: "They should have more consideration for their customers. They make me paid $57 for a small carry on bag. After 2 hours flight delayed. I was very disappointed. Stuff happened sometimes beyond your control but still they did not show they care."
Pros: "non eventful flight"
Cons: "Non flight related left an item on the flight has been difficult to identify who to call/contact on spirit.com. People i've been able to reach have been very helpful."
Pros: "And then had to wait at the gate while another plane left."
Pros: "Tried to check in 75 minutes before the scheduled departure time and was unable to even try to board regardless how empty the airport was. Spirit then tried to charge me double what I paid for my tickets to get a flight 24 hours later. Ended up booking southwest for a cheaper flight and no baggage fees. Never again will I fly spirit."
Cons: "Waiting in Boston for over 20 minutes"
Pros: "it was a horrible time never again"
Cons: "my first flight going to Boston was cancelled so I had to fly out at 6am for my daughters graduation at 11am just made it .Next morning get up at 430am for my 830 flight I get to the airport at 725am and tried to get my ticket and the computer told me to go to the desk . The lady told me that I was late for my flight that left at 830 I had 1 hour to get to my gate . She refused to give me a ticket for my flight and told me the next flight was at 950 pm 14hrs later . I paid for that ticket and I was given no chance to get on it because they over booked the flight . I was told by an employee later that it was over booked so I had to buy a Southwest airline ticket to get home to make it to work Horrible"
Pros: "The travel time from BW to BOs was a lot shorter then what it said in the ticket so it was a good surprise"
Cons: "Flight was delayed. "Funny" crew is actually unprofessional and obnoxious. Seeing desperately poor passengers who were surprised to learn that a carry-on bag cost $50+ One woman was in tears because she had such a tight budget, so I paid for her bag. I won a "free ticket" with the Spirit hype, that turns out to be a farse."
Cons: "Horrible!!!!!!!! Flight delayed and stuck on the airplane for 30 min"
Cons: "the flight was extremely delayed"
Pros: "Flight was on-time."
Cons: "Bag drop was very slow due to only two people working the bag drop counter and one of them dealing with a customer issue."
Cons: "Delayed for 3+ hours"
Cons: "Stuck in a cramped area away from shops. 7 hour delay. No other airlines were delayed. Stuck in a freezing cold gate area, had to spend $60 on a sweatshirt and a pillow. This was only a 1.5 hour flight that I was waiting for."
Pros: "Gave $7 food voucher and $50 voucher for future flight for the delayed flight"
Cons: "Flight was delayed 4 hrs and then we sat at gate for 1 hr after boarding"
Cons: "A 6 hr delay that changed more times than I can count? Nothing offered to make up for this unbelievable inconvenience? I will never fly Spirit again."
Pros: "7 hour delays for supposedly the weather"
Cons: "1:30 delay"
Pros: "I liked the cost of the flight, but you get what you pay for."
Cons: "Confusion on which of the 2 planes to board from Boston to BWI. The requirement to pay for a carry on bag that I have NEVER had to pay for on any other airline. Absolutely nothing to drink or even a snack pack. The plan was noisy and made creaking sounds while in the air. It was very concerning. DO NOT USE THIS AIRLINE....EVER!!"
Pros: "The plain was clean."
Cons: "How would anyone like surprise charges? Why rob people and charge them for a carry on bag without prior notice? I would never travel with this airlines again."
Cons: "THE LACK OF LEG ROOM YOUR DRACONIAN PRICING POLICIES UGH"
Pros: "Efficient boarding, very professional crew"
Cons: "Website shambles"
Pros: "Sitting down. Not much more was pleasant."
Cons: "Got jammed getting on the plane. With time to make it through security we were held back. Now missing our flight, we were hit with late fee and a flight for 12 hours later. Spent all day at the airport, missing afternoon engagements on the home front. Then waited in the terminal to then realize we had to pay for carry on baggage. Should have been identified when the new tickets and boarding passes were issued. No notificTion. We then had to pay before boarding, the attendant saw that we paid a late charge and continued to bill us for carry on. No discount, no empathy, not how to do business. Not a fan of surveys and have not filled one out in years but this experience was past poor. The delay and charges added up to a travel that would have gotten us to the.other coast, not the 55 minute flight home. The flight was.also delated for over an hour, pusbing us out even later due to weatber? Weather between Baltimore and Boston were clear. Bostin our destination city was clear as well. Just a terrible experience and will not be recommnding any services with thus carrier in the future."
Cons: "left 3 hours late and delay communicated to us at the last possible minute"
Cons: "Flight was delayed and there was no information....no one to ask at the gate."
Cons: "No refund because the flight was cancelled due to weather. Mysteriously flew out on another airline 1 hour later and the weather was fine."
Pros: "Literally nothing."
Cons: "My friend and I scheduled a weekend trip to DC, flying out Fri night from Boston into BWI and coming back Sunday. Spirit cancelled our flight 2 hrs before take off for "weather" (it was raining... NONE of the other flights from Boston to that area were cancelled). Then the customer service reps at the Spirit counter were grumpy and completely unapologetic. They begrudgingly searched for other flight options at our request but, as expected, were unable to provide any suitable alternatives (because Spirit is the WORST). We ended up purchasing last minute tickets with Southwest, and I can confidently say I will never fly Spirit again (and will probably fly Southwest more because their staff was helpful, friendly, and fun, and their flights were reliable and punctual -- also also they let us move our flight to an earlier time coming home at no extra cost)."
Pros: "Absolutely nothing"
Cons: "This flight was cancelled due to a Friday flight cancellation, I am not happy to be further inconvenienced with email surveys on things that didn't happen."
Cons: "My seat was booked for two people"
Pros: "The crew made way too many announcements and were disruptive."
Cons: "The crew made too many announcements on the PA system, which itself was set at too loud a setting. Very annoying."
Cons: "Complete disorganization from ticketing to boarding. Extremely rude crew on board. Mechanics in cockpit while flight being boarded making comments like "that can be fixed in Boston". Plane circled Logan airport for over 20 minutes with no explanation from pilot or crew. When flight landed, now over an hour late, we were told we had to sit on the runway for 45 minutes because another plan was booked to arrive in the same gate as our flight. When the plan dis start moving to the gate it stopped and the fasten seatbelt light went off so everyone assumed that we were in the gate (it was complete darkness and no one was saying anything) so people got up, got their bars from the overheads and line up to get off the plane. At lease 5 minutes later a very rude flight attendant started yelling over the speakers for everyone to put their bags away and close the overheads and sit down because we were not in the gate yet. Then she got up and stormed down the aisle and slammed the overheads that were left open shut. When we got off the plane the crew including the pilot had their backs to us and did not say goodnight or anything, like we were bad children .... HORRIBLE!!!!!"
Pros: "Bag changes are a ripoff"
Cons: "Was not warned by kayak about the bag charges and did not get given the option to pay for my bag on booking so instead of costing 25$ it cost 50$"
Cons: "Initial boarding was delayed and then delayed two more hours after boarding for maintanence of the engine. Never flying with this airline again. A"
Pros: "Easy to book"
Cons: "Charging for carry on"
Cons: "32 hour drlay and 50 bag cost. Im done!!!"
Pros: "Was our first time flying Spirit and we'll definitely go again. Tickets were 2/3 the price of the competition and we'd heard it was a bare-bones airline, so we weren't sure what to expect, but it was totally fine. We were only going away for two nights so could share a carry-on suitcase, which cost an extra 30 bucks to bring. They charge for soda and snacks, and there's no entertainment, so bring your own. Not sure we'd choose Spirit for a longer flight or a trip when we'd need more baggage, but for short trips, the lack of amenities is nothing given how much money you save on tickets."
Cons: "No entertainment. No TVs, not even an airline magazine. Same for food, though they do sell snacks. Bring your own! Honestly though, for a short flight, it didn't matter and with how much we saved on tickets, we could have bought a tablet."
Pros: "Fine for short flight, no warning plane was delayed."
Pros: "The price."
Cons: "The terminal and general "cheap" feel of the airline. It was a classic case of "you get what you pay for". Next time, I'll pay for better quality."
Pros: "The seats were very comfortable. The airplane was full but didn't feel it that way."
Cons: "The cabin was too cold."
Pros: "did not like anything about it, airplane had maintenance issues flight was suppossed to depart at 7am and it didn't depart til 1:44pm. The Kayak app was not updating the correct information about the flight til 10 minutes after the delay. Horrible experience"
Cons: "The airline don't seems to care that people have places to be like work, getting up at 4am to be on time for a flight, loss of sleep and for nothing. I understand that issues happens but airlines needs to have back up plans to comply with their flights"
Pros: "On time"
Cons: "The fares for the carry-on $65 is to much"
Pros: "Cheap price with bare bones options. I'm a a light traveler and only had a personal item, no carry-on or checked bag. For me this was perfect. The crew were good natured. Some complained about the comfort of the seats, I found them just as comfortable as any flight I've been on before. Would fly again, great for light travelers with light wallets."
Cons: "Though personally I did not have this issue, I understand if you do not purchase a carry-on or check bag before flying then they can slap on excessive fees. Just plan ahead."
Pros: "Quick, On time, and friendly staff"
Cons: "The baggage rules are ridiculous. $40 + each way for a carry on that you actually carry on, not one of those last min check your bag deals. The messaging about the baggage policy is tiny and feels like a gotcha. Probably a fine choice if you are going somewhere for a day and don't need more than one change of clothes. Otherwise its worth it to book an airline that won't charge you an additional $80 + for a carry on."
Cons: "Hidden carry on fees. Rude staff. Delays both ways. Will absolutely never fly Spirit again."
Cons: "We had to sit inside the plane more than an hour after landing on the way back, because Spirit couldnt provide gate for the plane. Other airlines (JetBlue and American) got their gates without problems."
Cons: "Waiting 30 minutes for a gate"
Cons: "I will NEVER fly Spirit again, over $100 in luggage fees. Could not access airlines ahead of flight."
Cons: "Argued for hours on phone and couldn't get $ back"
Pros: "The crew"
Cons: "The hour flight doubled to two hours because of a problem at the gates. They even wouldn't let some passengers use the rest room"
Cons: "No compensation, missed first day if trip, no explanation"
Airlines flying to Boston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Boston
Masks required on board, masks provided on flights to Boston
Social distancing seating
Middle seats unavailable to book on flights to Boston
Testing for antibodies, testing for symptoms for flights to Boston
Waiving of change fees. Search flexible flights to Boston