Modern room update. Extra sink/ mirror outside of bathroom which is always useful. Very clean. Comfortable bed and bedding. Fireplace which would be lovely in cool weather. Centrally located. The safe in our room would not open and my things were in it. The hotel staff could not fix it although the maintenance guy was able to get it open. The manager gave us a voucher for the restaurant which was appreciated.
Small room size. No air conditioning which I realize they don't need very often, but it was quite warm when we were there.
The check in person was helpful and friendly. The check out person was defensive.
Room is too crowded with stuff. Lack of space for luggage and yourself. We were on first floor where they recommend locking windows plus people could see in. Two small windows on the parking/alley side did not provide enough air considering there was no A/C. Also very noisy in the morning on that side. Add to that was the fact the screens were ripped. TV had a cheap, crappy remote. The location is only okay. Price too high for the product.
Staff was fantastic- just very accomodating, friendly and really made an effort to make the stay enjoyable. Can't say enough about the staff. I was sitting reading on their pretty outdoor patio and they offered me a glass of wine, even though the bar wouldn't be open for another few hours. Room was really great- spacious, updated fixtures and hardware (felt like a swanky room), and without any ambient noise at all. Plush soft towels, comfortable bedding- the whole experience just made us both feel like "ok, we're staying at a NICE hotel." We were on the second floor facing the street and really didn't get any street noise at all either. If we're ever back in the area, we will definitely stay here again.
The location was good not great. Close to stuff but still a bit of a walk. I was happy with the value. Comfortable room and clean. It looks like the place has recently been renovated.
A bigger pool and hot tub would be nice.
-We were allowed to check-in early (11am!) -The room was clean and the bed was comfortable. -The fireplace was very romantic and made the room toasty. -The outdoor pool was heated and clean.
Clean. Nice nice room.
I was looking for the best hotel for the most reasonable price that accepted dogs. This was the one that I found using Hotels.com and Yelp and other resources. They honored my reservation made late last year and I was able to bring my dog. That was really great. The rooms were very nice, very clean. It was an excellent value for the money. Some people complained about the noise but I did not notice any problems with that. Staff was very nice and allowed me to keep my trailer parked in the lot while my boat was on the water. That allowed me flexibility during my visit.
The front parking lot was very tight and very full. The back lot was not accessible due to construction but I assume that would free help once construction ceased. They no longer accept dogs. I would go back again if they allowed dogs still. In fact, it would be the only place I would go while staying there. The fridge is a little small but many food options were nearby so storing food is not really highly necessary.
Pool, hot tub
I paid $200 for basically a motel with a cuter looking front. The place seems like it needs a fix up and not just cosmetic. I've NEVER stayed in a hotel with no a/c..you should at least advertise that there's no a/c. We heard every footstep of the guests above us. I'd never stay again
A very comfortable hotel with very helpful and friendly staff and a good chef.
Central location, easy reach of Cannery Row. Easy access to Freeway.
really nice hotel
very friendly front desk staff. Very comfortable beds. Nice decor ,
Would like breakfast included
The newly remodeled rooms were well-designed, nicely decorated, very clean and comfortable. The fireplace with above-mantle television were a great touch. The bathroom was pretty and functional. The location was great with the most amazing Chinese restaurant directly across the street and a Denny's for breakfast in the morning. It was only two blocks away from the free shuttle that takes you to the harbor, cannery row and/or the aquarium. I had none of the noise issues that other reviewers mentioned.
The only issue I had with the hotel is that their staff is a bit untrained and inconsistent. When I arrived it took several minutes before anyone even greeted me. Then when I asked for directions to the shuttle I was given totally wrong directions to City Hall/Library. However, several employees were very helpful when approached.