Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.7 "Very nice wellness & sports facilities."
-
8.6 "Pool is good."
-
8.5 "Amenities are good."8.0 "80% thought the
building was wonderful ." 9.3 "93% found thegrounds to be nice ." -
7.8 "Good service."8.5 "85% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 9.8 "98% said therecreation staff was great ." -
6.5 "Food is average."6.1 "Only 61% were
satisfied with the menu ." 5.7 "57% thought thedining experience was appropriate ." 5.0 "Desserts were ok , said 50%." -
5.6 "Average value."
Overall Rating
-
9.1 "Terrific location."
-
8.6 "Very nice wellness & sports facilities."
-
8.4 "Pool is good."
-
7.5 "Good service."8.6 "86% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." -
7.4 "Nice rooms."8.4 "84% said the
beds were comfortable ." 9.7 "97% thoughtrooms were spacious ." 10.0 "100% thought theview was good ." -
6.3 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." 6.4 "64% thought thecleanliness of the hotel was average ." -
6.2 "Food is average."5.9 "Only 59% were
satisfied with the menu ." -
5.6 "Average value."
Overall Rating
-
9.3 "Terrific location."
-
8.8 "Very nice wellness & sports facilities."
-
8.8 "Amenities are good."8.3 "83% thought the
building was wonderful ." 9.5 "95% found thegrounds to be nice ." -
8.6 "Pool is good."
-
7.9 "Good service."8.6 "86% found the
staff to be very friendly ." 9.7 "97% said therecreation staff was great ." -
7.0 "Good breakfast."
-
5.9 "Food is average."
-
5.5 "Average value."
Overall Rating
-
9.3 "Terrific location."
-
8.0 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.1 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.7review from
stayed at the hotel for a wedding the event, it ran very smoothly and all staff were very helpful. The overall ambiance of the facilities and the quality of the food was excellent.
-
7.7review from
Totally relaxing break in a beautiful location. Really lovely family room with the most comfortable beds. I travelled with my grandchildren aged 10 and 13 but if we sat in the bar, we were not approached by the bar staff although others were well looked after. I had to go to the bar to order drinks. Was this because of the children??
-
6.0review from
golf course in good condition cheap rates , friendly staff, good clean rooms food well below expectation,bar prices a rip off
-
8.0review from
Everything about Carden Park is spot on! Lovely comfortable bedrooms and the spa is so relaxing. All the staff very helpful. Location perfect. Breakfast seemed a little hectic and could do with being more organised
-
7.0review from
The room was lovely and the bathroom very spacious and well appointed. We were at a family engagemnt party and the standard of the food was excellent. The bath had the silliest plug ever as the water came out of the bath tap, straight down on to the swivel plug pushing it open every time I tried to fill it. I had to put a flannel and a full glass of water on it in the end to keep it closed. The bar prices were astronomical - I have stayed in some extremely high end hotels, such as Gleneagles and have come across nothing quite this expensive before. Although the food was excellent, the actual service was very slow indeed and there were long waits both at the start and, more importantly, between the courses. The waiting staff were competent but seemed very strained and worried all the time, which did take a bit of a shine off a vey joyful occasion.
-
7.6review from
The hotel was set in beautiful surroundings with a full range of facilities. Although most came with a cost, we made much use of the swimming pool, which was free. The staff were really helpful, the food was delicious and the whole hotel was clean and tidy. Myself and my partner are already planning our next trip as we were only there for one night and this was not enough time to enjoy the resort to its full potential. The only minor issue we had is that it was difficult to get prices for any of the activities at the resort.
-
8.0review from
Excellent rooms and comfortable accomodation, perfect for an overnight stay when en route. Friendly and welcoming staff add to the experience. The hotel's location off any major road and within a magnificent golf course setting ensures peace and quiet and a good night's sleep for those traveling. Our only criticism was the cost of meals in the brasserie. £24.50 for a lamb main course to which side courses must be added is unreasonable. If we stay at the Carden in future it would be cheaper to eat in Chester before checking in. It takes the edge of an otherwise excellent hotel.
-
8.0review from
unfortunately, I injured myself on the bed in our room 421 there were 2 small pins sticking out of the headboard which were very sharp and as I reached for the lamp switch it cut the back of my hand, I reported it to the front desk whilst checking out.
-
6.8review from
Clean and spacious Nothing
-
6.8review from
The setting is magnificentand the hotel is very comfortable. Nothing really stands our. A couple of lights in the room were not working, but no big deal!!! We attended a charity ball on the Friday night. Food was delicious but service a bit slow we felt.
-
8.0review from
Everything about Carden Park is spot on! Lovely comfortable bedrooms and the spa is so relaxing. All the staff very helpful. Location perfect. Breakfast seemed a little hectic and could do with being more organised
-
8.0review from
Excellent rooms and comfortable accomodation, perfect for an overnight stay when en route. Friendly and welcoming staff add to the experience. The hotel's location off any major road and within a magnificent golf course setting ensures peace and quiet and a good night's sleep for those traveling. Our only criticism was the cost of meals in the brasserie. £24.50 for a lamb main course to which side courses must be added is unreasonable. If we stay at the Carden in future it would be cheaper to eat in Chester before checking in. It takes the edge of an otherwise excellent hotel.
-
8.0review from
unfortunately, I injured myself on the bed in our room 421 there were 2 small pins sticking out of the headboard which were very sharp and as I reached for the lamp switch it cut the back of my hand, I reported it to the front desk whilst checking out.
-
7.7review from
stayed at the hotel for a wedding the event, it ran very smoothly and all staff were very helpful. The overall ambiance of the facilities and the quality of the food was excellent.
-
7.7review from
Totally relaxing break in a beautiful location. Really lovely family room with the most comfortable beds. I travelled with my grandchildren aged 10 and 13 but if we sat in the bar, we were not approached by the bar staff although others were well looked after. I had to go to the bar to order drinks. Was this because of the children??
-
7.0review from
The room was lovely and the bathroom very spacious and well appointed. We were at a family engagemnt party and the standard of the food was excellent. The bath had the silliest plug ever as the water came out of the bath tap, straight down on to the swivel plug pushing it open every time I tried to fill it. I had to put a flannel and a full glass of water on it in the end to keep it closed. The bar prices were astronomical - I have stayed in some extremely high end hotels, such as Gleneagles and have come across nothing quite this expensive before. Although the food was excellent, the actual service was very slow indeed and there were long waits both at the start and, more importantly, between the courses. The waiting staff were competent but seemed very strained and worried all the time, which did take a bit of a shine off a vey joyful occasion.
-
7.6review from
The hotel was set in beautiful surroundings with a full range of facilities. Although most came with a cost, we made much use of the swimming pool, which was free. The staff were really helpful, the food was delicious and the whole hotel was clean and tidy. Myself and my partner are already planning our next trip as we were only there for one night and this was not enough time to enjoy the resort to its full potential. The only minor issue we had is that it was difficult to get prices for any of the activities at the resort.
-
6.8review from
Clean and spacious Nothing
-
6.8review from
The setting is magnificentand the hotel is very comfortable. Nothing really stands our. A couple of lights in the room were not working, but no big deal!!! We attended a charity ball on the Friday night. Food was delicious but service a bit slow we felt.
