The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the hotel can be quite cold, especially at night. Consider requesting a room with heating to ensure a comfortable stay, especially during the colder months.
Some guests reported discrepancies between the facilities advertised and those provided in the room. It's advisable to confirm the amenities, such as TV, toiletries, and heating, upon check-in to avoid any inconvenience.
A few guests experienced issues with hot water in the showers. It's recommended to inquire about the hot water supply in the room to ensure a comfortable bathing experience.
Several guests noted cleanliness issues, including dirty carpets, stinky rooms, and inadequate cleaning. It's advisable to inspect the room upon arrival and promptly report any cleanliness concerns to the staff.
While the hotel offers complimentary breakfast, some guests found it to be limited in quantity. Consider exploring nearby dining options for a more satisfying breakfast experience.
A few guests encountered issues with their reservations, including overbooking and room downgrades. It's advisable to double-check the booking details and confirm the room allocation upon arrival to avoid any inconvenience.
The hotel's location may involve uphill walking, which could be challenging for guests with mobility issues. It's recommended to inquire about accessibility options if mobility assistance is required.
Many guests appreciated the helpful and friendly nature of the staff. Don't hesitate to seek assistance from the receptionists for recommendations, luggage storage, or any other queries during your stay.
The hotel's proximity to various attractions such as the Pre-Columbian Art Museum, Cusco Cathedral, and Plaza de Armas makes it convenient for guests to explore the city's cultural and historical sites.
Some guests reported issues with payment, including discrepancies in change and additional charges. It's advisable to clarify payment details and request a detailed breakdown of charges to avoid any misunderstandings during checkout.
