New York Hotels

Charged $25 early check-in fee. I checked in at 11:00 on Saturday at the Sheraton next door with NO early check-in fee.

Location.

The hotel is old, needs to be updated. It seems dirty.

Its location

The tv table had multiple coffee mug marks on it. Carpet in the room was torn

They had onsite parking

There was a horrible wait at check in, I waited 40 mins in line to be able to get my room! Room was small and AC did not work well.

The rooms were spacious, the beds very comfy. Lobby nice and modern. Bathrooms small, but functional and clean.

Could've used a little more light fixtures in the rooms. And one morning there was a dirty rag left on our floor by housekeeping. But otherwise we had a great stay.

The staff was very friendly and the lobby was very nice. Great location to many different spots in the city.

The room had a very bad smell to it (like urine) and the service staff was very slow to bring things to the room. It surely was no where near worth the amount of money that we paid for it.

It was super chic and clean!

No

Location! Design was good

room was small and not clean. Some staff were mean.

The location

They charge $10 for coffee maker & $5 a day for coffee in the room. No free wifi & if you have your own wifi you cant get it in your room or on floor. Room was not ready 30 min before check in when I called ahead several times. Had to return hours later

Personal and friendly staff, room was far bigger than I expected, great amenities. It was the entire package!

location

room

The location was very close to Madison Square Garden which is where we needed to be early the following morning, but it was still close enough to walk to the Broadway show at night. I also liked the $40 valet parking, it was very convenient and helpful.

Priceline refused to pay the addl $50 fee to change our room from 1 queen to 2 double beds. Traveling with my mother and 15 yr old son (5 11', 170 lb) but Priceline reported only 2 adults staying in the room. I wouldn't have taken the deal w/1 queen bed.

great location, and nice view from 'The View' restaurant at top of hotel.

clean, spacious, perfect location, bank of elevators that go to different floors as there are 48 floors in this hotels..efficient..very good breakfast buffet

price too high..I guess all the hotels in the Theatre district are overpriced, as well, though. I wanted to look at the city view on the top floor, but was told that view was reserved for only dining patrons not just the hotel customers!wanted a pool, too

The location was very good, better than i expected.

No I found everything very good.

Location

Yes, they gave us a hard time when we asked for 2 beds and tried to charge us ---/day. Priceline did not tell us in advance that 2 beds would cost more.

The decor. It was very modern and posh.

I asked the conciege for a toothbrush and he directed me to the hotel gift shop. He said they did not have any complimentary tooth brushes. However, we happened to ask a maid in the elevator and she delivered two plus toothpaste to our room.

Overall well taken care of nice place.

Didn't like the need to pay for Wifi it's 4 Stars? And there is still a hold on my debit card not everyone uses Credit cards.

I loved the room it was both clean and very spacious, my wife and I frequently stay in hotels due to both business and leisure and will definetely be returning to the time.

THE AREA WHERE IT WAS LOCATED AND THAT IT HAD A BAR AND RESTAURANT

ROOM WAS WAY SMALLER THAN EXPECTED

Friendly professional staff, location, and cleanliness

Room was too warm

Great location near Times Square, friendly and attentive front desk staff, free wi-fi, very elegant furnishings and atmosphere.

The room was very small.

The only thing I liked was the lobby and the location.

The phone in the room doesn't work, the staff doesn't seem to care, and the furnishings in the room are old and tired looking. The carpeting in the room looks old and has multiple stains. The bed skirt was stained with ketchup or food. Absolute waste!

Location and ambience. Also the room was spacious with a great view!

The only thing I didn't like was the small amount of space in the reception for seeing visitors.

The bar was the best.

It was not clean, staff was unprofessional and the bed was not confortable.

Staff and room.

Great Location and easy to get to everything! Wonderful Value for the money

The location was fine, that was about the only positive thing.

They treated us like 2nd class citizens because we booked on Priceline. We were told we were in a Queen room but it was a double bed, we paid to get upgraded. The entire hotel staff appears to be in a bad mood at all times.