Few cities reflect the triumph of the human spirit quite like Dresden, and the 4-star NH Dresden Neustadt hotel offers a front row seat to it all. Meticulously restored historic sites give way to flourishing technology corporations, all co-existing in harmony with the natural beauty that has earned the city the nickname “Florence on the Elbe.” To walk the streets of Dresden is to experience the past, present and future. Located adjacent to the city center, mere minutes from the airport, the NH Dresden Neustadt hotel's 269 fully-renovated guest rooms boast king-sized beds, flat screen TVs, wireless internet access and a contemporary design. Shape up in the wellness and fitness center, savor exceptional cuisine in the hotel restaurant or stage an unforgettable event in one of our versatile meeting rooms, all available at the NH Dresden Neustadt.
All the times I have stayed in this hotel, the staff wasn't particularly friendly, I don't like to stay in a hotel where I'm someone to give the cold shoulder to... I also consider the parking and the internet available too expensive. As the internet is such a necessary resource right nowadays, it's about time to have it for free in the hotels.
Very efficiently run, breakfast service (quick clearing of tables etc) good, staff friendly
Location not so good, tram stop not near enough! (not your fault), Worst thing was the smell of stale food that greeted us on arrival in the evening.
Hotel's design, state of the facilities, quiet air conditioner, size of the room, helpful receptionist (male).
1.The receptionist's (female) pretentious, "posher than the Queen" attitude. 2.Extortionate price of the parking under the hotel (given that the hotel is not even in the center of the city and parking on the adjacent street is free). 3.Extortionate price of the breakfast (given that the children have to pay as well). 4.Consumable items on the table in the room turned out to be chargeable, pulled out of the minibar to tempt guests. Bad practice for a 4-star hotel. NH Geldrop (in which I stayed later) was much better in that matter, as they at least had teabags and a kettle as a courtesy.
We were travelling with a baby and the hotel supplied a real cot with bedding and a childrens wash kit for no extra charge, which was nice as were used to travels cots and a blanket if were lucky. Plus the hotel had aircon which was a blessing as it was nearly 40 degrees outside!
The airco did not work, it was 35 degrees in the room. They new there were problems but still gave us the room. Reception did not speak English on the phone, in person they did not believe me but came to check and then admitted it and we had to change rooms at 23:30. No upgrade, no apolgies.
the room was of a good standard,plenty of space and excellent bathroom.
the room was warm the air-conditioning was not good.
air conditioning did not work; 10 EURO parking fee was unreasonable with ample unrestricted parking in front of the hotel; swimming pool would be nice addition to sauna.
Location of the hotel is a little out of the way, but with the tram system just a few blocks away, you can get to anyplace in the city easily and very inexpensive.
Lack of any places of interest in the immediate area.
The room was very spacious. The lounging chair in the room was a good touch.
The curtain in the room was ridiculously thin. I was waken by sunlight at 6.30am every morning. The room didn't have any written hotel information, i.e. restaurant, gym etc
Good hotel stuff, nice clean and fresh hotel. Few kilometers from city center fully compensated by tram, which stopping just in front of hotel. Alternatively - walking to center takes around 30 minutes and can be quite interesting as you passing quite nice Neustadt district.
I would say 14 euro for breakfast little bit too much, but "c'est la vie" Alternative option is McDonald 30 meters from hotel: )