Hotel La Casa del Capi

The staff at Hotel La Casa del Capi is known for being friendly, helpful, and accommodating. Many guests have praised the staff for going above and beyond their expectations, providing useful information about the hotel and the island, and even storing forgotten items for guests.

Guests have reported that the hotel is exceptionally clean and well-maintained. However, some have mentioned issues such as mold in the AC and on the walls, dead ants/small flies, and mold on the ceiling in the bathrooms.

The hotel's location is highly praised for being close to the center, ferry, restaurants, and stores, while still being far enough from the main party streets. It offers a great balance of convenience and tranquility.

The hotel offers daily housekeeping, free coffee and tea for guests, and has a designated smoking area. However, some guests have mentioned issues with the street being unwalkable after rainy days and loud music until 5:00 AM.

Many guests have found the hotel to be a good value for money, with friendly staff and good service. However, some have mentioned concerns about the price being too high for the quality of the rooms and additional charges for paying by card.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you're looking for a more budget-friendly option, consider visiting in August, which is the low season, to take advantage of potentially lower rates.

The hotel is conveniently located within walking distance of Holbox Baseball Park, Agua Spa & Yoga Center by Casa Las Tortugas, and Playa Holbox, making it easy to explore the area.

Some guests noted that rooms facing the courtyard may experience more noise from other guests coming and going, so consider this when choosing your room.

A few guests reported encountering mold in the rooms, so it's advisable to inspect the room upon arrival and promptly notify the staff of any issues.

Some guests were surprised by a 5% charge for paying by card, so it may be worth confirming payment methods and any associated fees in advance.

Guests mentioned that during the rainy season, the street outside the hotel can develop potholes, which may be a consideration for those with strollers or mobility concerns.

The hotel offers a tour desk, which can be a convenient resource for arranging activities such as bicycle rental, fishing, and snorkeling.

Guests appreciated the free tea, coffee, and popcorn provided by the hotel, adding value to their stay.

Some guests noted that the hotel's location near a main road and a tire shop could result in some noise, so light sleepers may want to take this into account.