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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff and customer service?
The staff at Hotel La Casa del Capi is known for being friendly, helpful, and accommodating. Many guests have praised the staff for going above and beyond their expectations, providing useful information about the hotel and the island, and even storing forgotten items for guests.
How is the cleanliness and maintenance of the hotel?
Guests have reported that the hotel is exceptionally clean and well-maintained. However, some have mentioned issues such as mold in the AC and on the walls, dead ants/small flies, and mold on the ceiling in the bathrooms.
What are the best features of the hotel's location?
The hotel's location is highly praised for being close to the center, ferry, restaurants, and stores, while still being far enough from the main party streets. It offers a great balance of convenience and tranquility.
How are the hotel's amenities and services like parking and room cleaning?
The hotel offers daily housekeeping, free coffee and tea for guests, and has a designated smoking area. However, some guests have mentioned issues with the street being unwalkable after rainy days and loud music until 5:00 AM.
What is the overall value for money at the hotel?
Many guests have found the hotel to be a good value for money, with friendly staff and good service. However, some have mentioned concerns about the price being too high for the quality of the rooms and additional charges for paying by card.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Better Rates
If you're looking for a more budget-friendly option, consider visiting in August, which is the low season, to take advantage of potentially lower rates.
Take Advantage of Nearby Attractions
The hotel is conveniently located within walking distance of Holbox Baseball Park, Agua Spa & Yoga Center by Casa Las Tortugas, and Playa Holbox, making it easy to explore the area.
Be Mindful of Room Selection
Some guests noted that rooms facing the courtyard may experience more noise from other guests coming and going, so consider this when choosing your room.
Check for Mold Issues
A few guests reported encountering mold in the rooms, so it's advisable to inspect the room upon arrival and promptly notify the staff of any issues.
Consider Payment Method
Some guests were surprised by a 5% charge for paying by card, so it may be worth confirming payment methods and any associated fees in advance.
Be Prepared for Seasonal Challenges
Guests mentioned that during the rainy season, the street outside the hotel can develop potholes, which may be a consideration for those with strollers or mobility concerns.
Take Advantage of the Tour Desk
The hotel offers a tour desk, which can be a convenient resource for arranging activities such as bicycle rental, fishing, and snorkeling.
Enjoy the Complimentary Amenities
Guests appreciated the free tea, coffee, and popcorn provided by the hotel, adding value to their stay.
Be Aware of Potential Noise
Some guests noted that the hotel's location near a main road and a tire shop could result in some noise, so light sleepers may want to take this into account.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | January |
Average price (weeknight) | $51 |
Average price (weekend night) | $48 |
Hotel La Casa del Capi is located at Jerónimo de Aguilar Entre Esmedregal, 0.1 miles from the center of Holbox. Holbox Baseball Park is the closest landmark to Hotel La Casa del Capi.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel La Casa del Capi.
Yes, Hotel La Casa del Capi offers free Wi-Fi.
Hotel La Casa del Capi is 46.5 miles from Cancun. Hotel La Casa del Capi is 75.1 miles from Cozumel.
KAYAK scours the web for all room deals available at Hotel La Casa del Capi in Holbox and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel La Casa del Capi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel La Casa del Capi.
Value for money | 8.2 |
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Distance to city center | 0.1 mi |