Chicago Hotels

I liked the old-world character that this hotel had and it's historical significance

It needs to be renovated in the worst way

This hotel offers everything, it literally has everything in it. It's HUGE not to mention completely beautiful. I will definitely stay here again!

The hotel's location is great for restaurants and shopping. We upgraded to a suite that had two double beds. The extra space was nice for us to have an impromptu cocktail meet up before dinner.

I slipped in the bathtub and fell on my tailbone. My brother also said that he almost slipped. We had 6 rooms and fortunately some of the others (including my 84 year old mother) had walk-in showers. One could wait forever for elevators.

location. room.

i was disappointed that my room for two people was a double bed. i had to upgrade to get a larger bed....felt as if the original room description was misleading. bait and switch.

The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.

The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Location

The morning coffee was excellent.

The unruly people walking down the hallway in the evening. Barking dogs down the hall.

Location and spacious, beautifully updated room!

Parking expense.

Conveniently located downtown.

There is a loud rumbling noise in the room that took a long time to get used to.

The room was much, much larger than we expected. The staff were helpful and attentive to our needs. And finally, the location. It was close to the L and bus lines for the things that were not within walking distance.

It's Chicago, so keep that in mind, but having to pay that much for parking kills me. The hotel offered valet for $60/day, but we found a lot just down the way for $34/day. Yes, it's Chicago and parking is expensive, but $60/day is way too much!

the location, the good use of space in the room, 2 sinks

we had a maintenance issue with our toilet on the last day - we called down and they never came to fix it. So we checked out with the problem still existing.

The staff was great. Very attentive and helpful throughout my stay.

Parking is very expensive.

The location is awesome the hotel is itself is beautiful with wonderful views. Very romantic.

The only thing I can think of is it was a little noisy out side the hotel. But that is expected staying in a city.

Beautifully decorated modern hotel. Spacious, clean rooms. Extremely friendly and helpful staff, ranging from front desk to doormen. Very accommodating in getting us a king size bed instead of the 2 beds that were on our reservation. Very well located (in the Loop) - a few blocks from the Art Institute of Chicago and Millennium Park. Our room was surprisingly quiet given the proximity of the hotel to the Loop train.

Amazing place. Better than the alternatives.

Nothing

Location, close to everything. Public transportation. Quiet.

Wait time for elevators, rooms could be a little better taken care of.

Staff was helpful and very professional.

It no longer warrents four stars. There were bands of 20 year olds roaming the hotel, causing a ruckus at 11pm. The entire place seems old and run down.

Location

Bathroom not adequately cleaned, tv didnt work (although eventually someone came up and fixed it), no reaponse from room service (order out for delivery and they will bill your room for local calls), beds were very uncomfortable, and false minibar charges

My only complaint is that WiFi was not included, you had to pay extra.

Location

Dated, needs renovated for price we paid per nite

The location and price

This is a very outdated hotel, carpet did not look clean, the elevators were too small, the tv was pushed way in the corner and the visibility on the screen was horrible. The shower pipes were not screw on tight so water was all over place

Easy access to most places. Staff was responsive to requests

The rooms were absolutely ridiculously small. My husband could almost touch wall to wall when standing in the.moddle of the room.

The location was easily accessible to most of the activities we had planned for our brief trip. There were a variety of very good local restaurants nearby, and the staff was extremely courteous and helpful.

Our room was small- think European small. However, as I was only there for a pleasure trip, it suited my needs just fine. The free wifi was slow and spotty. The upgraded L'occitane toiletries were a nice touch, though.

Service is absolutely professional

Small rooms despite a double room

location,clean,free coffee to room.