Chicago Hotels

The room was very clean. The hotel had many amenities and provided a comfortable home away from home. I was approached by beggars both in front of the hotel (on the sidewalk) and in the hotel lobby. It would have been nice for security to be a bit tighter.

We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,.........................., had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT

In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean. Bed was a bit too uncomfortable and no water pressure in shower.

Walk into the grand lobby and you feel like you're part of Chicago history. The rooms are a little small.

The lobby is amazing.

The check in was smooth and easy. Our attendant answered all of our questions and made great suggestions for food and activities. I will say, i had the BEST caramel macchiato at the Starbucks that is in this hotel. I told the barista then, and i'm saying it again now, it was hands down the best! The bed seemed really firm which is unusual for hotels, usually they are plush.

Nice room; cool hotel No pool

Centrally located and accessible to tourist attractions. Friendly knowledgeable staff. Value priced.

Easy walk to many restaurant, sites and public transportation.

From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend. It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.

almost everything $65 for parking at their hotel. too much for guest

Right by elevator

We loved the location, the room and the view- just didn't like being next to the elevator. Other than that- it was great!!

It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!

Hotel and staff were great. Great location! We will book here in the future!

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Came early bc we were miserable at another hotel so we showed up at 1030AM Ann's they kindly let us check in for our four nights at that time so we could relax get and shower and unpack before hitting the city. Phenomenal location to all and I mean all things. The whole staff is friendly and helpful. Great city and river views. Would most certainly recommended to anyone visiting the city.

The location is great, and the staff was friendly. I reserved two rooms in advance, but they did not put us next to each other. As a family traveling, this was disappointing.

Location is fantastic and staff were all incredibly friendly. River views from room were great. Facilities in the room were a little run down but clean and comfortable beds and everything else was great.

Bed was comfortable, room was very clean and nicely furnished. Missing some basic things like luggage rack. Hotel lobby desperately needs basic amenities like a chilled water dispenser (coffee is nice but it's hot outside!!!)

Location on Michigan Ave is perfect, price is good Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi

Raoul and the other breakfast servers were excellent The carpet in my room1504 seemed old and dirty

This hotel is very centrally located to many Chicago sites and attractions. A cool building, staff and accommodations are all excellent. I recommend this hotel. We will be back. The age of the building means that while rich in character, the quirks of the room layout and small size could bother some people.

Lovely hotel for great price on Michigan Ave. It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.

Great hotel in a a great location at a great a price. The bathroom had some plumbing issues and smelled of sewer the whole stay.

Big bed and the museum campus. Screaming neighbors, for hours.

We loved the charm of this classic beauty. High ceilings and all. Well worth the extra money for lake view!

Loved the high ceilings and architecture!

Breakfast, place eas crowded and staff had nothing to do

Comfortable rooms Nice facilities Staff was not very helpful or nice Expensive Bad location Far from town

Quick, safe walk to Soldier Field at night with kids. Coffee pot in closet, didn't find it until we were leaving.

Got a great price for an amazing room. Good on premise restaurant. Easy access just off freeway, adjacent parking (pricey). Parking should be free or subsidized for hotel guests.

We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago

the staff and the room was very nice.. Having to pay to park and the restaurants were $$$$..

Good hotel from a dependable chain, with convenient deli and ATM inside, direct access to the convention center next door, generally helpful staff. My room was not stylish but it was spotless, comfortable and larger than I expected. Location was fine, easy to get a taxi. I did not try the restaurants or deal with parking. The hot water in my room was not dependable. The lobby of the hotel had an overpowering strong cologne smell - it was like they were going for a 'signature scent' of 'too much Axe.'

Room was clean and well appointed; staff were friendly; fitness center was phenomenal

Fast valet , nice accommodation, not a bad location. Expensive parking.

Beautiful view and rooms Rooms got hot at night and had to shower to feel better about it

A Very Walkable City with wonderful waterfront area and Great Food at Lou Malnati's and Gene & Georgetti. Museums, Aquarium, Planetarium, Soldier Field, Jazz Clubs and Great Restaurants...Everything is centrally located in and around Grant Park which is right across the street from the HILTON CHICAGO. The bed pillows were AWFUL! mushy and no support. A minor point, that would NOT prevent me from staying there again. My biggest CON was the cost of parking $56/day (self park) or $70/day (valet), for the cost of the room it should be included. Also in-room WiFi is an additional charge, should also be included.

Glasses which were used and kept aside for replacement were again kept in the same position for usage. they were not replaced just like any other utilities. overall very nice place

My hotel was right acros from the park..a short walk from the museum and aquarium, as well as a ferry to the pier! The room was clean and large, and the staff was friendly and helpful. The lobby was beautiful! Hotel also has a large pool..was over all very impressed, would stay again on a return visit! That I had to leave!

Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room. Only negative I have is that our room had poor lighting. I'm a makeup artist so lighting is key for anyone to put on makeup, let alone a professional makeup artist like myself. Upgrade the lighting please!!

The staff was friendly and remembered me by name. The room was much smaller than expected for the Hilton. Parking is OUTRAGEOUS!

Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed. The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

This is a great hotel the atmosphere that employees everyone was great there

Everything. Zero complaints Service was boardline TOO GOOD if that is such a thing

The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic

The location was great and checking in and out was very easy. Complementary water bottles were also great!

Clean, professional, great guest services! The restaurant next door had terrible service. The hotel however was great!

Free bottles of water!! Very clean. The whole process was flawless! No breakfast options... Even fruit would have been a nice touch

The Front staff made this place, really nice and very helpful. The location was great and made getting around Chicago a breeze. Next years Microsoft Ignite conference I will be booking at this Hotel again. Next time though I will remember to get a room with a fridge!

The staff are friendly and helpful. The room is clean.

Location - decor - cleanliness Terrible Wi-Fi

Likes the character and location. Beds were comfortable and space was good. Tv was huge and state of the art. Bathroom was small and outdated.

Super comfy bed, awesome location. Hotel is steps from the magnificent mile and a short walk to the lake. Small lobby and elevators, room was in need of some small wear and tear repairs.