Tropical Retreat By Zuper

The food at Tropical Retreat Luxury Resort and Spa is highly praised by guests for its quality and variety. Many guests have mentioned that the breakfast buffet is very nice, and the in-house dining options offer delicious meals. Some guests have also appreciated the provision of special diet menus upon request.

Guests have generally found the rooms at Tropical Retreat Luxury Resort and Spa to be spacious, clean, and well-maintained. However, a few guests have mentioned that some rooms may require maintenance, such as issues with the AC and room fridge. Overall, the rooms are described as wonderful and clean by most guests.

The customer service at Tropical Retreat Luxury Resort and Spa is often described as great and courteous by guests. Some guests have specifically mentioned the helpful and polite staff, while others have appreciated the staff's support and assistance, especially for families with children. However, a few guests have suggested that the staff could be more prompt with housekeeping and room service.

While many guests have enjoyed the pool at Tropical Retreat Luxury Resort and Spa, a few have expressed concerns about its cleanliness. Some guests have mentioned that the pool was very dirty and had lots of dead insects. However, others have had a pleasant experience, especially with the temperature-controlled pool, which is enjoyable even in winters.

The low season at Tropical Retreat Luxury Resort and Spa is in October, while the high season is in March. Guests looking for a quieter time may prefer visiting during the low season, while those seeking more activities and events may enjoy the high season in March.

If you prefer a quieter stay, request a room away from any ongoing wedding parties to avoid disturbance from early morning music and celebrations.

Inquire about any special events or functions happening during your stay to ensure it aligns with your preferences for a peaceful or lively atmosphere.

Some guests reported issues with room maintenance, such as malfunctioning AC and small bathrooms. It may be helpful to check the room condition upon arrival and request a change if necessary.

Several guests mentioned issues with Wi-Fi connectivity. If this is important to you, consider confirming the reliability of the Wi-Fi connection before your stay.

Keep in mind that some guests found the on-site food and beverages to be expensive, so budget accordingly or explore dining options outside the resort.

If you enjoy evening activities, consider checking with the resort about the availability of evening programs to enhance your stay.

Some guests noted that housekeeping and room service could be more prompt. If this is important to you, consider requesting timely service upon arrival.

Take advantage of the resort's outdoor activities, such as cycling, archery, and board games, to make the most of your stay and create memorable experiences.

While many guests praised the resort's hygiene, a few mentioned cleanliness issues in the rooms and pool. It may be helpful to confirm the cleanliness standards before booking.

Some guests reported that certain facilities were not available due to ongoing weddings. If specific amenities are important to you, consider confirming their availability during your stay.