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I asked per my reservation for two beds and upon arrival I was given the wrong room. The person at the counter was told of the error then made the mistake again. Eventually I just switched with another couple I knew were staying there.
Staff was great. Very clean. Food and cocktail service was also excellent no complaints
The bed was comfortable. Rooms were very outdated, had a mildew smell, bathroom was outdated and do not like liquid soap, shampoo etc on the wall where you can not even see it.
we loved the nostalgic indoor pool, and family recreation room. breakfast buffet was well organized, hot, and had plenty of choices for all. i think that the breakfast could have been included for the price, but it would not stop us from staying there again.
Location was perfect for my trip. Grounds looked great! Rooms need to be renovated. Rooms need to be renovated.
Good location. Nice setting. 3 weddings. Restaurants and bar facilities limited due to wedding guests. Noise until 2 am from wedding guests.
Friendly staff and good service Bathrooms need to be updated
Beautiful rooms gorgeous hotel and very pleasant staff
Character of place Not much
clean rooms very nice but set up was strange
Shuttle service to another wedding venue was great. Driver was respectful, buses were well stocked, great experience. The clerk at the front-desk did not know what she was doing. She took my debit card as a deposit. OK I can deal with that, but when we checked out, she must of rang it twice b/c when my wife I checked our bank card, there was a hold of $100. Being budget conscience, that $100 was unaccounted for. When I called and asked for clarification i was told that it could take 3-5 business days to clear.
Older more mature, Valentine's dinner (food good) No refrigerator in room. Asked them. They brought old, beat up frig. Then found 10 dollar fee on my bill. Price fixed Valentine's Day dinner. Service awful. Waited for water for 20 mins. Appetizer almost an hour. Then when I mentioned it to them they apologized and then brought out main course while still eating appetizer. For a 150 dinner that's unacceptable. So service/ bell personnel around. No one helped us with our luggage.
Very convenient location on the boardwalk & ocean. Comfortable beds. Decent restaurant. Decent pool. Outdoor fast food. Clean. For over $300/night I expected the rooms to be nicer. Bathroom was redone with granite but could have been better. Old wallpaper remains. Peeling paint on door frames. Old furniture. Popcorn ceilings
The Port of Call was very clean and conveniently located. The bed was not a comfortable sleep.
our host, could not have been more accommodating. We could not have been more impressed with the attention to detail in creating this incredibly relaxing atmosphere. That we couldn't stay longer.
The breakfast was amazing. The staff was friendly. The room was clean, comfortable, and attractively furnished. The street was quiet and serene. The front porch was lovely. The lobby didn't seem to be temperature controlled.
Everything. Hotel Employee was wonderful host and was personable and a good cook
Location great - easy walk to boardwalk and beach). Kitchenette allowed me to economize on meals by 'eating in.' Price fit my needs. Staff was helpful and friendly. Would recommend to others as long as they were comfortable with things I didn't like. Quarters rather cramped, especially rear bed area. Barely room to climb around bed. bathroom extremely small. Plumbing antiquated, shower extremely small, and door didn't close easily.
Location was great as far as in being close to the boardwalk and walking distance to everything. Suites are a plus for multiple people. Didn't like how small the rooms were and no bathtubs, only showers. Office is not open, you have to call for check-in/service. Pool is the size of a bathtub. Beds are super squeaky lol.
Great location The room was not very clean and very small
It was two blocks from the boardwalk and in a central location to everything we wanted. I also liked the service we had from the desk attendant. When there was a problem he fixed it right away. The beds were terrible, probably the worst that I have ever slept on which made for two very sleepless nights.
Only 2 blocks from the boardwalk, everything within walking distance of hotel Only thing that was wrong with our stay was the AC in our room was not quite working, and when I asked the woman at the front desk about it she said,'I get someone to come look at it when I get time to'. And no one ever came to look at the AC unit.
they had beach tags for all adults not enough parking spaces. had to find a spot on the street for the second car.
Close to AC where we were headed for a show. It was all good. Bed/bath clean. Hotel is transitioning and doing well with it. We did not discover aby inconvenience Only off thing, and it's not really a bad thing, but carpets appeared to need replacing. They were clean, but seemed older/worn.
I loved everything about the room. Staff was friendly. Complementary breakfast was good. Location was great, 15 mins from AC boardwalk. The jets in the bathtub didn't work. The jacuzzi in hotel was cold. Room was muggy when we first checked in but after we turned on air conditioning it was fine.
Location The site was undergoing renovations. This was not communicated on the website. The gym was closed. The breakfast was served in a converted suite. We feel some level of refund should be provided.
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The bed was the most comfortable bed I ever slept on.
The room was great, spacious and comfortable
When I arrived at 5:30 the room was not ready and as well as the people in front of me in line. The front desk staff said they were behind. after voicing my disappoint they switched my room to a ready room. The hotel should be better prepared.
This hotel stole all of my wife's shoes. Rude staff.
It's location is great,the size of the unit and amenities all good. Part was being renovated,the whole place was being painted,the staff was less than helpful,they were not informative,did not offer help or information unless specifically asked.
The renovations made it very comfortable and likeable. No
Nice updated rooms (loved the kitchen with modern appliances) especially for the area. Did not receive any room service during my stay. Had to call to get clean towels.
Room is very small. The website makes it appear as if there are two rooms with some kind of partition that can be closed. Which is useful if you have a baby and want to be able to put him to sleep but still stay up yourself with the lights on. Not so.
Location, staff, breakfast nothing in particular
This guest did not leave comments about this hotel.
The location was extremely convenient to Ocean City, yet affordable by not being right in town.
Renovation in progress Loud due to bridge building site and renovation of other rooms. very unclean appearance
Clean rooms, short drive accross bridge to Ocean City.