I liked the free shuttle bus and that the hotel was fairly clean
Wifi was not complimentary in room, which was a disappointment and misleading when I booked my room. But in the public areas was free and fast.
I arrived the hotel very late. Around 2 AM and set wake up call 8 AM. My flight was 10:00 AM. They did not wake me up. I missed my flight. When I ask them, they said they did not set any wake up hour which means when I checked in and told them they forgot. And nothing happen. They just said they are sorry. Beside that hotel was not clean. Definitely I don't recommend this hotel.
Very helpful staff and friendly.especially Kerem akhter and Muslum.They help us above and beyond.
Clean everywhere. Courteous staff. Business area available.
Charging for in room WI-FI! WI-FI in lobby NOT working.
Great for a night's stay near the airport. Our flight out next morning was very early so the shuttle didn't run. The staff was very helpful with a taxi. Also, our departure was too early for the continental breakfast.
The location is not near any of the tourist attractions so you'll have to take taxis to get there.
Friendly staff, tasty breakfast, easy access from the airport
The room was very comfortable and the hotel was very accommodating with helping me get to the airport for my early morning flight.
Nice people at the front desk and the women cleaning the room
You do not exist if you have no credit card ... you are not a gest in all this kind of hôtels ( Sheraton hilton , ...) but a small peace of plastic with a number ...
location is very convinient
Go location to ariport if your flight is delayed or disrupted.
The television did not have sound for certain USA stations
Fantastic room, excellent shower room
the room was too warm, there was no airing
the shuttle to the airpot it will be more convinient if it will start at least at 5 o clock in the morning instead of 6.
For a new set up in Istanbul Airport Hotel scene, Mariott staffs, from the airport pick up to the receptionist exhibited great potentials to be the one hotel to call on a short transit to Istanbul. Well done! and Thank you!
This might not be applicable to the Istanbul Coutyard staffs directly, but i happened to chance upon a Mariott staff meeting during my stay on the 17-18 Oct, I did take notice of them and on a negative feedback, they were certainly not friendly and courteous as compared to the working staffs at the Coutyard, despite them still carrying the Mariott name and they are off duty.
A modern good quality hotel with all comforts, good and attentive staff, good size rooms.
Restaurant very expensive with little choice, espresso coffee is made with proper espresso beans and not with Turkish coffee, but the major drawback is the surroundings of the hotel.
Comfortable hotel, still lacks the service of the good 5 star hotels.
There is no Room Service after 11 pm. The Houskeeping guy has entered twice my room without knocking,despite the "Do Not Disturb" sign on the door. There is nothing in the mini bar; it was completely empty. When I asked why, they told me this was the hotel concept.